La Nueva Boutique Hotel Ha Noi

Hotels
Independent
9.6 (137 reviews)
32 Lo Su Street, Old Quarter, Hoan Kiem, Hanoi, 10000 , Hanoi , VN

Facilities

Full-service spa
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean and comfortable rooms
Good breakfast options
Cons:
Building a little dated

Categories

Cleanliness
9.41
Rooms were very clean and comfortable, enhancing the overall experience.
Service
9.99
Exceptional service mentioned multiple times, including helpful and accommodating staff.
Location
9.92
Great location in Old Quarter, convenient to major sights and activities.
Room Quality
9.37
Rooms are excellent, comfortable, and beautifully done.
Amenities
9.4
Good amenities including a rooftop restaurant and spa services.
Value for Money
9.36
Incredible value for money, though building aesthetics suggested some wear.
Food and Beverage
9.41
Breakfast was varied and plentiful with positive mentions of yogurt and coffee.
Overall Experience
9.98
General consensus of a fantastic staying experience with many guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:17

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the full-service spa to unwind and pamper yourself during your stay.

Top-Notch Amenities
Benefit from complimentary wireless internet, concierge services, and babysitting options. Start your day with a buffet breakfast, and enjoy room service or dine at the on-site restaurant for a memorable experience.

Convenient Location
Situated in the heart of Hanoi, the hotel offers easy access to popular attractions like Thang Long Water Puppet Theatre and Hoan Kiem Lake, making it a perfect choice for exploring the city.

Book your stay at La Nueva Boutique Hotel Ha Noi now for a luxurious and memorable experience in the vibrant city of Hanoi.

Important information:

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 137 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
M
Margie Dela
10
Pros:

2025-10-12 via Nuitee
T
Tim partner
10
Pros:

The staff were terrific! Would definitely stay again. Great place to visit the key areas of central Hanoi if that's your desire.

2025-10-11 via Nuitee
J
Jeana
10
Pros:

We had a great stay! The staff were very friendly and helpful and the breakfast was amazing!

2025-10-07 via Nuitee
L
Leonard
10
Pros:

The restaurant on site was excellent for breakfast in the morning. The selection was great and you could also order things like omelets and Pho. The housekeeping did a great job and accommodation to all requests. The front desk did a great job making sure I had everything I needed. We had a typhoon hit the city hard and my local guest had issues getting a Grab back to her place. The staff dis their best to help find a solution so she didn't have to walk jome...apparently thats a valid option out here. I would stay here again when i come to town.

2025-10-02 via Nuitee
S
Svetlana partner
10
Pros:

The hotel is in a great location within walking distance to many things, our room was beautiful large and spacious. The staff were amazing, very helpful and welcoming. They were kind enough to store our luggage while we went up to Halong Bay for our overnight cruise so we didn’t have to take everything with us. Highly recommended this hotel and would stay there again.

2025-10-02 via Nuitee
D
David partner
10
Pros:

Great property in Old Quarter Hanoi. Staff was helpful, courteous & friendly. Rooms were excellent. Lots to see & do nearby. Happy Hour was a big plus. For our 1st time in Vietnam this Hotel was a real treat. Would stay here again.

2025-09-27 via Nuitee
H
Hervil
10
Pros:

Nice place and great location. Friendly staff. Clean room. Good breakfast and a nice rooftop restaurant for relaxing or working.

2025-09-27 via Nuitee
N
Nathan family
10
Pros:

Absolutely amazing stay in La Nueva, really well places for walks to Old Quarter but for the service… wow, blown away. Super accommodating from start to finish, we are also celebrating my dad’s birthday which we didn’t tell the staff and they surprised my dad with a cake and greeting. Spa was exceptional and as the last thing. Our flight was at 7am in the morning and they organised transport and takeaway breakfast for us. What an amazing experience and can not recommend this place enough. When we come back best believe we’re coming back to La Nueva. Thank you!!

2025-09-25 via Nuitee
I
Inder Mohan
10
Pros:

Everything is great. It feels like home. I love to stay here whenever I visit Hanoi. Great team of workforce. Very attentive, considerate, hospitable staff. Particularly Jimmy, Jenny, Grace, Lucy, David, Lily, Kevin, Max and Tommy are Awesome.! Very helpful and caring. Great place to stay.

2025-09-18 via Nuitee
I
Inder Mohan
10
Pros:

I love to stay at this hotel whenever I visit Hanoi. Excellent staff and the entire team is Awesome. Jimmy, Jenny, Grace, Lucy and the other staff at the front desk and the restaurant are wonderful and very hospitable. Great place to stay. It feels at home.

2025-09-17 via Nuitee
T
Toni partner
10
Pros:

An amazing place. The staff are wonderful and the rooms are very clean, comfortable and beautifully done. I would highly recommend to anyone staying in the area! They have free bikes and you can easily get to the main sights. I would stay there again!

2025-09-05 via Nuitee
A
Anabel
10
Pros:

Amazing thanks

2025-09-05 via Nuitee
B
Bhapinder family
10
Pros:

A five star service from all the staff and in particular Jenny who looked after all our needs from phone Sims to arranging tours. Super location in the old quarter with a great breakfast and superb rooftop bar.

2025-09-04 via Nuitee
N
Nhi family
6
Pros:

The staffs and the location were great but it’s just a small hotel.

2025-08-30 via Nuitee
J
Jeff partner
10
Pros:

We really enjoyed our stay at this hotel-it was the first one we stayed at our our vacation traveling around Vietnam. This hotel is located in the old quarter-a convenient location. We really enjoyed the breakfast-the staff were very friendly & they had the best yogurt & coffee! We would consider this hotel in the future! Thank you!

2025-08-22 via Nuitee
B
Bethan partner
10
Pros:

The staff were so helpful and accommodating. We arrived very early and they let us know as soon as our room was ready for check in. They also gave us a map and pointed out all the sights and even gave us cafe and restaurant recommendations. The sky bar was a highlight and they took very good care of us. Some of the best customer service we have ever experienced and perfect central location with everywhere a short walk away. Cannot recommend this hotel enough!

2025-08-20 via Nuitee
C
Cristina family
10
Pros:

Excellent location, staff very friendly and accommodating, the breakfast was great. I really enjoyed my stay with La Nueva Boutique 👌

2025-08-18 via Nuitee
C
Chris
8
Great value for money in good area in Hanoi
Pros:

Nice hotel in a decent location in Old quarter Hanoi. The service was excellent, but the building is a little dated, which shows in the finish in the rooms. The beds were comfortable and clean, the rainfall shower good too. Breakfast was varied and plentiful. The hotel is incredible value for money, however i expected more given the very high rating on Hotels.com

2025-08-09 via Nuitee
M
Mark
10
Pros:

Great location, really good hotel.

2025-08-06 via Nuitee
W
Wayne partner
10
Pros:

Fantastic hotel, really big room and good amenities. The staff were very helpful and so attentive. They also assisted with arranging a tour. I would highly recommend staying at this hotel.

2025-07-30 via Nuitee