Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Cleanliness issues
High prices
Food quality concerns

Categories

Cleanliness
6.69
The room was poorly cleaned, with long black hairs found in towels.
Service
8.16
The staff was super friendly and helpful.
Location
8.7
Very good location, centrally located.
Room Quality
6.65
Some complaints about room size being dated and poor mattress quality.
Amenities
7.68
Spa facilities were praised but some issues noted with balcony sliding doors.
Value for Money
7.14
Prices perceived as high for the service provided.
Food and Beverage
6.19
Buffet was below expectations, and a la carte breakfast options were limited.
Overall Experience
7.16
General dissatisfaction compared to previous visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:28

Property Description

Centrally Located Luxury Hotel with Spa

Luxurious Accommodations: Enjoy spacious guest rooms with a seating area, satellite TV, and some with a balcony for stunning views.

Culinary Delights: Indulge in a variety of local and international dishes at Peder Hiort Mathus Restaurant.

Convenient Location: Explore the charming Bergmannagata street and Finneveta district just minutes away, with Røros Museum a short 500 meters from the hotel.

Ready to experience luxury and convenience at Bergstadens Hotel og SPA? Book now for an unforgettable stay!

Important information:

When booking for 11 or more people, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for NOK 150 per person per night when using an available cot.
    People no matter the age stay for NOK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 3200 reviews
Cleanliness: 6.69
Service: 8.16
Location: 8.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 6.19
Overall Experience: 7.16
T
Terje • couple • no
8
Et sentral beliggende hotell med lun og trivelig atmosfære.
Pros:

Beliggenhet. Flott frokost. Lett tilgjengelig spa. Hyggelig personale.

Cons:

Mangel på feiekost/brett på rommet, siden det ikke er daglig rengjøring er det behov for det.

2026-03-14 • via Nuitee
E
Eirik • solo_traveller • no
10
2026-03-14 • via Nuitee
T
Thea Marie • couple • no
6
Pros:

Midt i sentrum . God frokost 👍

Cons:

Rom trenger oppussing

2026-03-14 • via Nuitee
W
Wenche • couple • no
6
2026-03-13 • via Nuitee
L
Lars Øivind • couple • no
9
2026-03-13 • via Nuitee
L
Lars Idar • couple • no
5
Pros:

Grei frokost.

Cons:

Lite trangt hjørnerom. Veldig slitt. Stor glippe nederst i døra mot gangen. Dårlig signal på tv.kanaler. Mørk lyspære i leselys lampe.

2026-03-12 • via Nuitee
L
Liv Mona • extended_group • no
10
2026-03-12 • via Nuitee
M
marianne • extended_group • no
4
Kommer ikke tilbake
Pros:

Frokosten var fantastisk!

Cons:

Leiligheten var vanskelig å finne, samt at person i resepsjon viste skikkelig feil- tok to timer å finne leiligheten. Leiligheten var dårlig renholdt.

2026-03-12 • via Nuitee
E
Erica Hogstad • extended_group • no
6
Pros:

God frokost, men irriterende å bestille mat det er tomt for flere dager på rad (spinat/hummus brød). Behagelig spa, men synes tilgang bør være inklusive 1 gratis time for betalende overnattingsgjester.

Cons:

Lå på rom hvor det hørtes ut som at det var et aggregat i veggen. Mye during og vanskelig å sovne. Skuffet over standard på rommet. Stusselig innredning. Hårreisene med 155kr for ett glass husets hvitvin i spa.

2026-03-11 • via Nuitee
A
atticeng • couple • no
9
2026-03-11 • via Nuitee
T
Tina Taftø • solo_traveller • no
5
Veldig grei beliggenhet, men litt urutinert(?) betjening.
Pros:

Beliggenheten

Cons:

Renhold. Prøvde å varsle om tørka snørt på dørhåndtak, men fikk ikke respons. Mens jeg ventet på toget i foajeen, måtte jeg betale kr 45 for en kopp kaffe!

2026-03-10 • via Nuitee
A
Anne Karin • couple • no
8
Cons:

Kaldt rom

2026-03-09 • via Nuitee
K
Kjell-owe • couple • no
6
Pros:

Spa

Cons:

Lite rom.

2026-03-06 • via Nuitee
Y
Y. Chancelier • couple • fr
10
2026-03-06 • via Nuitee
S
Sissel • couple • no
10
2026-03-06 • via Nuitee
S
Siv Anita • couple • no
4
2026-03-05 • via Nuitee
T
Toril • solo_traveller • no
6
Fantastisk beliggenhet, nydelig mat, litt slitt rom.
Pros:

Fantastisk beliggenhet. Hyggelig resespsjonsansatte og renholdere. Ok spa, nydelig mat.

Cons:

Vegg til veggteppe på rommet, virket litt slitt.
Dårlig service i restauranten.

2026-03-04 • via Nuitee
V
Villy • couple • no
7
Ett helt greit hotell, men trenger en generell oppussing, mye slitasje.
Pros:

Beliggenheten i forhold til at vi tok tog dit.
Ellers flinke og dyktige ansatte, rent og ryddig
Flott og stort resepsjonsmråde

Cons:

Ny ordning på frokosten (buffe) likte vi ikke.
Ved frokosten var det satt ut en del mat utenom, men det var total mangel på grønt (tomater, paprika og agurk)
Dårlige puter.
Hotellet trenger en generell oppussing.

2026-03-02 • via Nuitee
K
Karina Berge • family_with_children • no
10
2026-03-01 • via Nuitee
U
Urs • couple • de
8
2026-03-01 • via Nuitee