The Valley Inn, an Ascend Collection Hotel

Hotels
Ascend Collection
7.8 (259 reviews)
17 Tecumseh Road , Waterville Valley , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Wonderful staff
Comfortable for an older property
Cons:
Musty rooms
Old property
Overpriced

Categories

Cleanliness
6.15
Rooms smelled musty, dirty rings around toilets, carpets are disgusting.
Service
9.62
Staff were wonderful and provided helpful service.
Location
10
Great location, close to stores, restaurants, and conference center.
Room Quality
7.11
Older property, rooms were outdated, and beds uncomfortable.
Amenities
7.14
Breakfast was free but ran out quickly and wasn't restocked.
Value for Money
6.6
Overpriced for the condition of the hotel.
Food and Beverage
7.15
Breakfast options were limited and not replenished.
Overall Experience
8.64
Enjoyable stay with friends despite property condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:53

Property Description

Convenient Location and Unique Design
Located just 2 minutes' drive from Waterville Valley's Village Center, The Valley Inn offers a charming stay with uniquely designed rooms, some featuring stunning mountain views.

Abundance of Amenities
Enjoy a seasonal outdoor pool, game room, library, and complimentary shuttle to nearby ski areas and athletic facilities. Stay connected with free Wi-Fi in the lobby and library.

Versatile Event Spaces
With 2 meeting and banquet facilities, The Valley Inn is the ideal choice for hosting special events or business meetings.

Experience the beauty of the White Mountain National Forest at The Valley Inn. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BOS

Location

Guest Reviews

7.8
Based on 259 reviews
Cleanliness: 6.15
Service: 9.62
Location: 10
Room Quality: 7.11
Amenities: 7.14
Value for Money: 6.6
Food and Beverage: 7.15
Overall Experience: 8.64
J
Janice solo_traveller us
8
Pedro was excellent, giving lots of attention to our needs.
Pros:

The room was clean & we had plenty of towels.

Cons:

The beds were not comfortable. Mattresses very soft. We did not sleep well. The amenities offered: heated pool & jecuzzi etc were not convenient, they were down the street.

2026-08-23 via Nuitee
D
David solo_traveller us
8
Had a nice time. We are coming back in August
Pros:

Location.

Cons:

Old. Outdated

2026-08-10 via Nuitee
A
Anne extended_group ca
10
cetait super
Pros:

on se cent bien

Cons:

rien

2026-06-22 via Nuitee
K
Karina extended_group us
9
I liked the stay in the Valley Inn.
Pros:

Complimentary breakfast was very good. The room was clean, but a little dusty. The worker are nice. The Freedom Pass was a nice gesture to give to guests.

Cons:

The room was cleaned a few days before the arrival and was dusty, even though organized and ready for a guest. The parking was not marked for cars lots, but it was not a big deal. No curtains in our room, only a short blinds.

2026-06-16 via Nuitee
G
Gunz solo_traveller us
10
2026-05-01 via Nuitee
B
Brad family_with_children us
10
Very nice and very clean
Pros:

Basic but good

Cons:

The tub filled up w water while showering

2026-04-06 via Nuitee
R
Robert family_with_children us
7
Pros:

Love the location! & The size of the rooms are great for families! My kids love the little arcade and lounge area.

Cons:

Both times I stayed here the rooms were pretty dirty which is disappointing. I was hoping the first time was just a "bad room". The place could be really nice with a deep clean and some small updates!!

2026-03-02 via Nuitee
M
Molly couple us
3
Pros:

Location and friendly, helpful staff.

Cons:

Mattresses are terrible. The couch is saggy and the mattress is springs. Front desk staff is not 25 hours/day so if you need something late (like sheets for the pull out), you can’t get them.

2026-01-20 via Nuitee
J
Jodi family_with_children us
8
everything was great but my fall in the tub.
Cons:

no grab bars in whirlpool tub.

2026-01-19 via Nuitee
S
Stephanie family_with_children us
1
Overpriced for an outdated, uncomfortable stay
Pros:

Location

Cons:

Outdated, dirty, pull out couch bed was horrendous and I cannot believe they even allow people to sleep on it . Breakfast was awful

2026-01-05 via Nuitee
M
Melissa family_with_children us
2
Not worth the money stay at the silver fox or snowy owl
Pros:

Only good thing about this hotel was the location and that the room was 2 floors

Cons:

When we first checked in we couldn’t get into our room because the keys wouldn’t work. This happened to 3 other families checking the same time as us. The rooms smelled musty, very out dated and our toilets had dirty rings around the toilet. Breakfast was free but ran out of almost everything an hour into breakfast and was told they do not restock. The beds were terrible you could feel very spring. The pullout couch was even worse!

2025-12-30 via Nuitee
P
Poonam
2
Beware!!
Pros:

It is too old hotel and everything was working at its bare minimum capacity. Breakfast options were very limited, only one person managing the reception and all..
No room cleaning service…
Sofa bed had years old mattress that has worn out its stiffness…
Acs make lot of noise…
I can keep on going and continue to say more… but have to stop at some point…
So I’m stopping here… worse stay!!

2025-10-12 via Nuitee
S
Samuel family
10
Pros:

Staff was great. Room was clean, Kitchen had all I needed.

2025-10-10 via Nuitee
D
Debra
6
Pros:

We had to physically move our beds to plug in the lights for the room. Beds looked as if someone had laid on them prior to us getting there. Staff were extremely pleasant and helpful.

2025-10-06 via Nuitee
K
Karen family_with_children au
7
Pros:

Location was great and staff were wonderful. The freedom passes are fantastic.

Cons:

The hotel is run down and needs some attention. It is over priced for the condition it is in.

2025-09-01 via Nuitee
B
Bear couple us
8
Pros:

Great location older property but very comfortable. We will stay there again.

Cons:

Older property could use some work.

2025-08-16 via Nuitee
M
Madeleine couple us
8
Pros:

Close to the conference center where we attended a wedding.

Cons:

The property is extremely old, the bathrooms desperately need an upgrade

2025-08-11 via Nuitee
C
Charles partner
10
Pros:

Nice clean property. Walking distance to stores and restaurants. We would definitely stay here again.

2025-08-03 via Nuitee
K
Kevin partner
8
Pros:

Central location

2025-07-27 via Nuitee
L
Lisa family_with_children us
5
Had fun with friends despite being disappointed in the condition of the place.
Pros:

The location was great.

Cons:

It’s very run down and carpets are disgusting. Needs a lot of updating. Pictures online are misleading!

2025-07-21 via Nuitee