Believe Madero Hotel

Hotels
7.9 (10669 reviews)
Chile 80 , Buenos Aires , AR
+54 11 7090-2584

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Poor Cleanliness
Bad Service
Broken Amenities

Categories

Cleanliness
5.98
Consistently mentioned as dirty with several complaints regarding the bathroom and room cleanliness.
Service
8.45
Mixed reviews; while some praised staff kindness, there were significant complaints about service quality and responsiveness.
Location
8.99
Frequently highlighted as a strong point with several positive mentions.
Room Quality
7.44
Issues with the room size, condition, and facilities raised negative sentiments.
Amenities
7.47
Concerns about limited amenities and malfunctioning facilities like the elevator.
Value for Money
7.93
Some reviews suggest that the experience does not meet the expectations set by pricing.
Food and Beverage
8.98
Positive notes on breakfast quality, though some complaints about limited options.
Overall Experience
7.95
Overall mixed experience with significant drawbacks mentioned, particularly in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Designer Décor and Panoramic Views

Stylish and Airy Rooms

Convenient Location and Transportation Services

Experience modern elegance at Believe Madero Hotel, located in the trendy San Telmo area of Buenos Aires. Enjoy designer décor, panoramic waterfront views, and stylish white rooms with seating areas and work desks. Indulge in an American breakfast with city views and explore the vibrant nearby pubs and restaurants. Benefit from the 24-hour front desk's shuttle services to the airports. Don't miss the chance to stay just 2 km away from the Fortabat Art Museum at Unique Art Madero. Book your stay now for a memorable experience in Buenos Aires.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

The amount charged for the cancelation or nonuse of the accommodations service will not give rise to the refund of VAT of 21%.

Please note that for non Argentinian residents, a local tax Visit Buenos Aires of 1 USD, per person, per day, is not included on the fee. It applies to all guests with 12 years old and above. Please contact the property for further information.

The credit card used for the reservation must be presented at check-in.

Reservations of more than 9 rooms will be considered a group, so the hotel may require prepayment and apply special cancelation and no show policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EZE

Location

Guest Reviews

7.9
Based on 10669 reviews
Cleanliness: 5.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 7.95
M
Maria • family_with_children • br
9
Pros:

Tudo ótimo

Cons:

Apenas o café da manhã que teria que variar a proteina

2026-10-24 • via Nuitee
M
Maria germana • couple • ar
10
2026-10-24 • via Nuitee
R
Rodrigo • family_with_children • ar
9
Pros:

El lugar, el personal y la ubicación son ideales.

Cons:

El ascensor es viejo y tarda muchisimo

2026-10-24 • via Nuitee
D
Diego • extended_group • br
10
2026-10-24 • via Nuitee
A
Anibal Alejandro • family_with_children • py
10
2026-10-23 • via Nuitee
R
Ruberia • couple • br
8
Ótima
Pros:

Café da manhã
Localização
Limpeza
Simpatia dos funcionários

2026-10-23 • via Nuitee
G
Gustavo • solo_traveller • uy
10
2026-10-23 • via Nuitee
U
URROZ • family_with_children • cr
8
Pros:

Muy recomendado. Personal muy capacitado. Y Excelente trato. Muy buena la ubicación. Y el precio adecuado

Cons:

Los ancensores muy pequeños

2026-10-22 • via Nuitee
M
Matias • extended_group • uy
8
Pros:

Personal súper atento

2026-10-22 • via Nuitee
C
Carmen Delia • extended_group • es
9
Estancia cómoda y agradable
Pros:

Cerca de Puerto Madero y de san Telmo, con terrazas, tiendas y buen ambiente

2026-10-21 • via Nuitee
J
José Roberto • couple • br
1
Desastre
Pros:

Nada

Cons:

Tudo

2026-10-21 • via Nuitee
M
Mariana • family_with_children • ar
6
Pros:

La ubicación

Cons:

La habitación

2026-10-21 • via Nuitee
G
Gretel • family_with_children • uy
8
Pros:

La atencion y la ubicacion

2026-10-20 • via Nuitee
M
Maria • family_with_children • ar
9
Pros:

La ubicación y el trato del personal

Cons:

La ducha estaba inclinada, no se cerraba con ninguna mampara o vidrio y eso hizo que, en cada baño, se inundara el baño... Habría que mejorar eso.

2026-10-20 • via Nuitee
J
Jose • couple • us
8
2026-10-20 • via Nuitee
F
FRANCISCO • couple • br
7
2026-10-20 • via Nuitee
D
Diamante • solo_traveller • ar
9
Pros:

El personal es muy amamble y profesional. El desayuno muy bueno. La habitación muy grande y espaciosa.

Cons:

Hay que hacerle mantenimiento a las griferías en general

2026-10-20 • via Nuitee
M
marcelo • couple • ar
8
2026-10-20 • via Nuitee
F
FERNANDO • family_with_children • br
1
NÃO SE HOSPEDEM NESSE HOTEL
Pros:

NÃO

Cons:

FUJAM DELE!!!

Não curtiu · Se tivesse nota 0 eu juro que seria a nota escolhida. Eu não sou de avaliar mas faço questão. Esse hotel é pessimo fiquei no quarto 509, primeiro que chegamos o banheiro todo imundo , o chao sujo banheira suja , as toalhas com buracos rasgadas muito encardidas era para ser branca mas era tão encardidas e velhas que eram cinza. Pedi no momento que entrei por toalhas melhores. No dia seguinte chegou minha familia no quarto ao lado e foramn tomar banho e o quarto virou uma piscina...pedimos auxilio e fomos atendidos 12 horas depois....nesse periodo que ocorreu o problema no 508 , o meu quarto 509 ficou se água no chuveiro nem pias e nem privada...e assim até a noite daquele dia. desci por diversas vzs pedindo ajuda e nada acontecia. Pedi paara trocar de quarto , o atendente sem muita explicação disse que não podia. Fora que o tinham crianças jogadores que jogavam bola o dia todo nos corredores subindo e descendo no elevador fazendo bagunça e ninguem fazia nada. Segurança do hotel pessima ninguem na porta para saber se quem entra ou sai estãao hospedados... Papel higienico juro eu comprei pois colocaram um restindo do hospede anterior. Tudo que pediamos não era atendido. Eu odiei e se vc pretende ficar nesse hotel não faça isso pq não tem como ser mais pessimos, velhos fedido....tudo até fantasma tem. Juro assustador velho demais. Teve uma ventania a janela quase sai voando me pendurei para segurar e poderia ter caído do 5º andar . PÉSSIMO . Odiei MINHA VIAGEM POR CAUSA DESSE PUGUEIRO hospede Mônica

2026-10-19 • via Nuitee
A
Antonio Jose • extended_group • cl
9
Pros:

La atención y honestidad del recepcionista nocturno .

2026-10-19 • via Nuitee