Believe Madero Hotel

Hotels
7.9 (9512 reviews)
Chile 80 , Buenos Aires , ar

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Poor Cleanliness
Bad Service
Broken Amenities

Categories

Cleanliness
5.98
Consistently mentioned as dirty with several complaints regarding the bathroom and room cleanliness.
Service
8.45
Mixed reviews; while some praised staff kindness, there were significant complaints about service quality and responsiveness.
Location
8.99
Frequently highlighted as a strong point with several positive mentions.
Room Quality
7.44
Issues with the room size, condition, and facilities raised negative sentiments.
Amenities
7.47
Concerns about limited amenities and malfunctioning facilities like the elevator.
Value for Money
7.93
Some reviews suggest that the experience does not meet the expectations set by pricing.
Food and Beverage
8.98
Positive notes on breakfast quality, though some complaints about limited options.
Overall Experience
7.95
Overall mixed experience with significant drawbacks mentioned, particularly in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Designer Décor and Panoramic Views

Stylish and Airy Rooms

Convenient Location and Transportation Services

Experience modern elegance at Believe Madero Hotel, located in the trendy San Telmo area of Buenos Aires. Enjoy designer décor, panoramic waterfront views, and stylish white rooms with seating areas and work desks. Indulge in an American breakfast with city views and explore the vibrant nearby pubs and restaurants. Benefit from the 24-hour front desk's shuttle services to the airports. Don't miss the chance to stay just 2 km away from the Fortabat Art Museum at Unique Art Madero. Book your stay now for a memorable experience in Buenos Aires.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

The amount charged for the cancelation or nonuse of the accommodations service will not give rise to the refund of VAT of 21%.

Please note that for non Argentinian residents, a local tax Visit Buenos Aires of 1 USD, per person, per day, is not included on the fee. It applies to all guests with 12 years old and above. Please contact the property for further information.

The credit card used for the reservation must be presented at check-in.

Reservations of more than 9 rooms will be considered a group, so the hotel may require prepayment and apply special cancelation and no show policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 9512 reviews
Cleanliness: 5.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 7.95
D
de BARDECI • family_with_children • ar
10
Pros:

Excelente atención del personal

Cons:

No tengo nada que decir

2026-03-14 • via Nuitee
R
Rodny • family_with_children • es
10
2026-03-14 • via Nuitee
M
Martínez Francesio • family_with_children • ar
10
Pros:

La ubicación

Cons:

Falta un poco de mantenimiento

2026-03-14 • via Nuitee
C
Crescitelli • solo_traveller • ar
9
Recomiendo hermosear los espacios comunes
Pros:

La habitación muy amplia

Cons:

Los pisos del hotel en general muy deteriorados

2026-03-14 • via Nuitee
L
Luis Miguel • couple • ar
4
2026-03-14 • via Nuitee
R
Renata • solo_traveller • br
10
Gostamos muito e recomendamos!
Pros:

Localização muito boa! Cama enorme e super confortável! Café da manhã bom!

Cons:

Alguns pequenos detalhes mostram que o hotel é um pouco velho, mas nada que deixe a desejar

2026-03-14 • via Nuitee
M
Mariela Ivana • extended_group • ar
7
Pros:

El personal sumamente amable , colchón y almohadas muy cómodas, buena ubicación

Cons:

El baño no estaba muy bien mantenido y las toallas y toallones pésimo estado , finos y ásperos, percudidos de tanto uso

2026-03-14 • via Nuitee
G
GABRIEL MAURICIO • family_with_children • ar
4
Pros:

ubicación del lugar.. muy estratégico y cómodo.

Cons:

me cobraron 2 veces, si bien me hicieron el reintegro el último día (por que yo insistí) la primera sensación que me llevé el primer dia que llegue no fue buena por esa situación..

2026-03-13 • via Nuitee
M
Maria Teresa • extended_group • us
8
It was okey.
Pros:

location

Cons:

room

2026-03-13 • via Nuitee
L
LUIS • extended_group • ar
7
Pros:

Bien en gral

2026-03-13 • via Nuitee
D
Diaz • couple • bo
9
Pros:

Agradezco la excelente atención del personal de recepción que ante el paro nacional imprevisto por el cual tuve que atravesar, me brindaron todas las facilidades para poder continuar mi estadía sin complicaciones. Gracias por la empatía y dedicación a que el huésped tenga una experiencia agradable pese a cualquier imprevisto. 100% recomendado

2026-03-13 • via Nuitee
A
Ana • family_with_children • ar
1
No pude alojarme!!!
Pros:

No pude alojarme!!!

Cons:

No pude alojarme!!!

2026-03-12 • via Nuitee
T
Tati • family_with_children • br
9
Pros:

Localização excelente de um lado Porto Madeiro e do outro encontra a Mafalda. Não tem como se perder. Estávamos em família então o Uber foi muito utilizado, mas quem prefere o ônibus fica muito próximo.

2026-03-12 • via Nuitee
J
Juver • family_with_children • pe
8
2026-03-12 • via Nuitee
D
Darnay • solo_traveller • ar
10
HOTEL MUY RECOMENDABLE
Pros:

Lindo hotel.
Buena ubicación.

Exactamente como se ve en las fotos.

Cons:

Todo de acuerdo a lo que esperaba.

2026-03-12 • via Nuitee
Y
Yamila • extended_group • ar
8
Lindo
Pros:

Siii

Cons:

Lindo

2026-03-11 • via Nuitee
E
Edgar • family_with_children • ar
10
Pros:

Muy buena atención y predisposición. Llegue tarde a la noche, ya de madrugada y me atendieron de 10.

2026-03-11 • via Nuitee
A
Abalos • extended_group • cl
5
Pudo haber sido mejor
Pros:

Personal amable, todo muy limpio

Cons:

Estuve en el piso 11 y en la noche hubo viento, el dormitorio se movía y sonaba todo, costaba dormir y se escuchan a las personas de los dormitorios del lado. Mis hijos estuvieron en un dormitorio donde habían demasiados zancudos y pese a matarlos volvían a aparecer más.

2026-03-11 • via Nuitee
G
Gomez2 • couple • ar
10
Pros:

Muy lindo ✨

2026-03-11 • via Nuitee
S
soraya • family_with_children • ar
9
Pros:

Un hotel muy limpio, con buenas instalaciones. El personal es muy atento, y está en una buena ubicación

Cons:

En líneas generales me gustó todo.

2026-03-11 • via Nuitee