Believe Madero Hotel

Hotels
7.9 (9512 reviews)
Chile 80 , Buenos Aires , ar

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Poor Cleanliness
Bad Service
Broken Amenities

Categories

Cleanliness
5.98
Consistently mentioned as dirty with several complaints regarding the bathroom and room cleanliness.
Service
8.45
Mixed reviews; while some praised staff kindness, there were significant complaints about service quality and responsiveness.
Location
8.99
Frequently highlighted as a strong point with several positive mentions.
Room Quality
7.44
Issues with the room size, condition, and facilities raised negative sentiments.
Amenities
7.47
Concerns about limited amenities and malfunctioning facilities like the elevator.
Value for Money
7.93
Some reviews suggest that the experience does not meet the expectations set by pricing.
Food and Beverage
8.98
Positive notes on breakfast quality, though some complaints about limited options.
Overall Experience
7.95
Overall mixed experience with significant drawbacks mentioned, particularly in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Designer Décor and Panoramic Views

Stylish and Airy Rooms

Convenient Location and Transportation Services

Experience modern elegance at Believe Madero Hotel, located in the trendy San Telmo area of Buenos Aires. Enjoy designer décor, panoramic waterfront views, and stylish white rooms with seating areas and work desks. Indulge in an American breakfast with city views and explore the vibrant nearby pubs and restaurants. Benefit from the 24-hour front desk's shuttle services to the airports. Don't miss the chance to stay just 2 km away from the Fortabat Art Museum at Unique Art Madero. Book your stay now for a memorable experience in Buenos Aires.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

The amount charged for the cancelation or nonuse of the accommodations service will not give rise to the refund of VAT of 21%.

Please note that for non Argentinian residents, a local tax Visit Buenos Aires of 1 USD, per person, per day, is not included on the fee. It applies to all guests with 12 years old and above. Please contact the property for further information.

The credit card used for the reservation must be presented at check-in.

Reservations of more than 9 rooms will be considered a group, so the hotel may require prepayment and apply special cancelation and no show policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 9512 reviews
Cleanliness: 5.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 7.95
R
Romina • family_with_children • ar
6
Hotel bien ubicado con personal amable con falta de mantenimiento en general no hay relación de precio calidad
Pros:

La ubicación, el hall de ingreso y el desayuno

Cons:

Poco espacio para desayunar colapsa de gente y se quedan sin vajilla , habitación regular con falta de mantenimiento puertas infladas de humedad y el baño con humedad y bañera con hongos

2026-04-05 • via Nuitee
S
Sánchez Carpio • family_with_children • pe
8
2026-04-05 • via Nuitee
F
Fern • solo_traveller • au
10
Amazing
Pros:

The location and staff

Cons:

Nothing

2026-04-04 • via Nuitee
C
Castagnari • family_with_children • ar
10
Pros:

Muy comodo, habitacion prolija limpia completa

2026-04-04 • via Nuitee
P
Pino • family_with_children • cl
10
2026-04-04 • via Nuitee
R
Raiz • couple • uy
9
2026-04-04 • via Nuitee
O
Osorio Gaite • couple • ar
7
2026-04-04 • via Nuitee
A
ANDRES ALAN • couple • ar
6
Aceptable
Pros:

Buena ubicación, cerca de puerto Madero, centro y San Telmo

La atención muy agradable y bien.

Cons:

Habitaciones muy ruidosas, son de durlok y se escucha todos los ruidos de las habitaciones vecinas.

El vidrio del baño debería ser más largo porque se termina mojando todo el piso.

2026-04-04 • via Nuitee
S
Soria • family_with_children • ar
8
Pros:

Muy comod la habitacion y riquisimo el desayuno, super variado.

Cons:

La hubicacion, por haber elegido delux con vista al rio. Fue bastante comun y la vista era a la calle.

2026-04-04 • via Nuitee
M
Molares • family_with_children • ar
10
Pros:

El lugar excelente ubicación

2026-04-04 • via Nuitee
Y
Yerson • couple • co
10
Súper recomendado, el personal punto, las habitaciones, el desayuno
Pros:

La ubicación, la limpieza, el personal del hotel muy atento

Cons:

No tengo alguna queja

2026-04-04 • via Nuitee
G
Gonzalez • extended_group • uy
9
Excelente estadía, Fernanda una recepcionista de lo mas amable, el desayuno no fue de mi agrado.
Pros:

El personal fue excelente, sobre todo la recepcionista Fernanda que nos brindo información excelente para circular por la ciudad y siempre nos trato con mucha amabilidad. La ubicación del hotel es muy buena, alejada del centro pero se siente muy segura.

Cons:

El desayuno no fue de mi agrado.

2026-04-03 • via Nuitee
L
Lucia • family_with_children • ar
8
2026-04-03 • via Nuitee
J
Jorge • couple • pe
10
Buenas instalaciones y ubicación
Pros:

Excelente ubicación

2026-04-03 • via Nuitee
C
Cedres • family_with_children • uy
7
2026-04-03 • via Nuitee
C
Caceres • family_with_children • ar
9
Pros:

Muy buena la ubicación del hotel la zona es tranquila y cómoda.
El hotel es muy lindo, el servicio de limpieza excelente como así también el personal de la recepción .

Cons:

Estuvo bien todo.

2026-04-03 • via Nuitee
A
Ayelen • extended_group • ar
7
Pros:

Buena ubicación

Cons:

A las habitaciones llegaba mucho ruido por lo que dormimos muy mal.
Las habitaciones no son de un 4 estrellas.

2026-04-03 • via Nuitee
F
Fabian • couple • ar
9
2026-04-03 • via Nuitee
A
Anne Portier • family_with_children • fr
8
Pros:

Très bon emplacement. Grande chambre pour 3 personnes. Petit déjeuner copieux et personnel très disponible et attentif à ce que le buffet soit toujours approvisionné

Cons:

La photo d'une chambre sur booking.com avec vue sur le Port Madero laisse penser que beaucoup de chambres ont cette vue ce qui est loin d'être le cas...

2026-04-03 • via Nuitee
M
Maximo • couple • ar
10
2026-04-03 • via Nuitee