Monserrat Apart Hotel

I’m loving my stay!!! They have been so kind and caring!!! Especially after 2 days of nonstop travel.

No existio servicio de impieza en los tres dias de alojamiento. Nos alojamos 2 adultos y debimos reclamar un segundo juego de toallon y hasta que repusieran papel higienico.
Sin desayuno Generalmente en admisiion NO habia personal.

average apartment with limited cooking facilities

Mi experiencia fue mala ya que no cumplieron con todo lo que se me ofreció. Llame para coordinar y asegurar todo lo pactado en la reserva y me encontré con todo lo contrario. Realice el reclamo a la chica de la administración y me dijo que dejaría el reclamo y que se comunicarían conmigo para resarcir el error. Espero lo agan

Tuve muchos problemas con el alojamiento y no me solucionaron ninguno. El día anterior llamé para preguntar si tenían cochera y me dijeron que sí, cuando llegue al alojamiento no tenían habilitada la cochera, la habitación que me dieron no tenía cocina, cuado fueron condiciones por las que elegí el lugar, la ventana estaba rota y entraba frío. Pedí el cambio de habitación y me dijeron que lo podían hacer al día siguiente y cuando me mostraron la habitación estaba en corto circuito. Le falta mucho mantenimiento al lugar, las empleadas no me dieron solución, consultaban con los dueños y no resolvían nada. La verdad que muy caro para lo que es el lugar. No lo recomiendo

Deben limpiar y cambiar las toallas todos los días no 1 vez en una semana

Tele no funciona , no ponen jabón, chinches , humedad .pagado 7 días, salí al día siguiente.

Do not believe the photos attached to this listing!! They must be from when the hotel was new, because my room (& the hotel in general) definitely did not look like the pictures that I looked at before booking. If they were accurate, I probably wouldn't have booked here. This is definitely not what I would class as a 4* hotel (as they claim on their website).

While there is a kitchenette, there's a sign above it saying it's only to be used to reheat food, not cook. The refrigerator didn't work well at all. The hot water in the shower was barely what I would call warm. None of the reception staff I dealt with over numerous days spoke English (which I wouldn't care about normally, but it's one of the claims made on the listing page). The only good thing I can come up with is it was relatively inexpensive, the bed was comfortable and it was within walking distance of a number of areas/attractions. If all you need is a bed for the night, this is your place, but if you're looking for something a little more, look elsewhere.

Hotel mediano. Velho. No site falava que tinha academia, mas chegando no lugar não há disponibilidade desse serviço. Tem um bar que fica ao lado do hotel que é muito barulhento.

I really I can tell nothing because I never make the trip I never been there I wish I can tell you for good or bad but I never got the chance of travel

I usually try to find the most positive thing about a lodging but for this place...3 words. Dilapidated, Abandoned and Condemned. The pictures may have shown what it nay have look like 20 yrs ago... but aging wear & tear took its toll and the lack of maintenance nor the effor and pridet to run this establishment is appalling. Broken lights, scums on wall, broken elevator, rotting door... the list goes on. You have been warned.... luckily, we as a couple was managed to laugh it off as a Horror Hotel mishap and added memories..albiet unpleasant ones...to our gallivanting. ...deal breaker... wifi advertised is available...yes only in the lobby space.... a very weak wifi.

Muy bien muy buena atencion

Muy bueno el servicio y la estadia

No era lo que yo vi en las publicaciones .
Es un apart ,no tenia la cocina,pava electrica .
La luz del baño solo andaba una chiquita.
Los veladores estan deconectados .
La habitacion solo tiene una luz y una lampara .
Fui 4 noches.Sábado y domingo no limpian .La cama no la hacen recien limpiaron muy por arriba el lunes a la tarde.
Tenes que pedir cuando se acaba el higienico ,cuando necesitas toallas ...
No es lo que muestarn de ninguna manera .
Lo unico bueno es la atencion de yanina en recepcion.
En las fotos se ve ,luz que no anda .y como debia amontonar los toallones por dalta de limpieza .Todo eso hace olor.El tacho .Utilizo hitel,bunca ne paso algo asi

Awful hotel experience from start to finish.
We arrived late at night and were given a room on the first floor which was really unsuitable for a four star property. There were two big black mould stains on the bathroom ceiling and the room was full of drain flies as a consequence. To add insult to injury, there was chewing gum stuck to the bathroom floor, stains on the sheets and, incredibly, bogeys stuck to the bedroom wall.
We went to reception to ask for a room change, but were met with absolute disinterest on the night receptionist's behalf and were told they were full. An hour later he called us in our room and offered to move us to a room on the third floor, which we did.
The following morning we had a shower only to discover that the shower was broken and only piping hot water came out of the shower head - VERY hot water. Water too hot to shower with. We informed the receptionist who told us he would send the maintenance guys up during the day to fix it.
When we got back to the hotel in the afternoon, we saw that nothing had been done and the shower was exactly as we'd left it.
We went back to reception to explain the problem, but by that time, the maintenance team had gone home. The (this time very nice) receptionist came up to the room to check the problem for herself, and agreed it was not possible to shower there. She offered us yet another room change.
The new room was ok, but even without the mould, chewing gum, bogeys and faulty shower, the aircon remote wouldn’t work, and neither would the TV.
The following day we decided to cut our stay at this hotel short and checked out with two outstanding nights to our booking.
Also, breakfast was shockingly bad.

The Monserrat Hotel is a medium range hotel. it is close to centre , about 1.3 km from Plaza De Mayo. it is on walking distance from most sites. The hotel is reasonable price and reasonable quality , although furniture is not modern.
The personnel is very good. The hotel has spacious rooms with airco, and a safe. The bathroom is spacious. The hotel is ok quality for the money. Furniture can be modernised.

monserrat is a good hotel and reasonable price. the furniture is ok but not modern. the breakfast is healthy and adequate. it is good for tourists and family. the staff is very friendly. good for people with medium budget. 1.3 km from plaza de mayo. walking distance centre.

Un desastre TODO. La cama son sábanas, el baño sin toallas (llame para.pedir toallones y me dijeron NO HAY MÁS) tuvimos que secarnos con una toalla de mano DOS PERSONAS. UN DESASTRE. Había cucarachas en la habitación y la frutilla del postre QUEDAMOS ENCERRADOS EN EL MONTACOCHES y tuve que abrir YOOOOOO las puertas manualmente con una cadena y engrasarme todo porque no tienen personal de mantenimiento. Todavía estoy esperando las disculpas correspondientes porque resarcimiento NO VA A HABER, pedí detergente para limpiarme las manos y NO HABIA así que el dueño es bien ratón

Buen nivel de limpieza, personal amable, buen desayuno. Wifi tuvo un par de fallas, pero en general funcionó bien.

El desayuno NO ES CONTINENTAL como anuncia. La infraestructura en general está falta de mantenimiento.