Riverside Boutique Hotel

Hotels
7.7 (315 reviews)
37B Glazne Str. , Bansko , BG

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room issues
Breakfast quality

Categories

Cleanliness
7.13
Some reviews indicate cleanliness issues, such as poor room conditions.
Service
8.6
Most guests appreciated the friendly and accommodating staff.
Location
8.64
The location is praised for its proximity to local attractions.
Room Quality
7.09
Multiple mentions of poor room conditions and lack of amenities.
Amenities
7.12
Some amenities were mentioned positively, but others had issues, such as faulty appliances.
Value for Money
8.08
Guests feel the value aligns with the services provided despite some shortcomings.
Food and Beverage
7.13
Breakfast quality was criticized, affecting overall dining experience.
Overall Experience
7.8
Overall, guests had mixed feelings with some highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:07

Property Description

Luxurious Spa Centre and Entertainment Options
Indulge in relaxation at Riverside Hotel's spa centre offering a hammam, sauna, and massages. For entertainment, enjoy the games room and kid's club during your stay.

Modern Amenities and Comfortable Rooms
Stay connected with free WiFi and unwind in rooms featuring flat-screen TVs, private bathrooms, and some with balconies. Each room is equipped with a desk and wardrobe for your convenience.

Delicious Dining and Convenient Location
Start your day with a buffet breakfast and savor Turkish and local dishes at the on-site restaurant. Situated near Ski tracks Bansko, guests can also explore nearby attractions like Holy Trinity Church and Chapel of the Holy Virgin. Book your stay at Riverside Hotel for a memorable experience.

Important information:

Please note that free shuttle service to the ski elevator is provided during the winter season.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Fitness center is closed from 2026-12-01 until 2026-04-22
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

7.7
Based on 315 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 7.09
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 7.13
Overall Experience: 7.8
M
Mihaela • solo_traveller • bg
7
Pros:

Чисто и приятно, имаше много неща за правене - басейн, сауна, спа, билярдна маса

Cons:

Стаята, която ни дадоха, не беше тази, която бяхме запазили.

2026-10-26 • via Nuitee
D
Draganco • family_with_children • mk
7
23 Oktomvri
Pros:

Blisku do centar

Cons:

Nedovolno parking prostor

2026-10-25 • via Nuitee
R
Rosen • couple • bg
10
Pros:

Локацията, отношението на персонала и закуската.

Cons:

Миризмата в стаята и недостатъчната хигиена.
Имаше тежка миризма на влага и застояло.
От години съм клиент, но определено трябва да се направи освежителен ремонт на стаите.
Хигиената беше под въпрос на фона на стария и захабен мокет, старите плочки в банята и

2026-10-23 • via Nuitee
S
Stefani • couple • bg
5
Студена вода в басейна
Pros:

Местоположението и храната, тя е прилична и разнообразна.

Cons:

Водата в басейна беше студена ! Това е изключително неприятно през есента.

2026-10-20 • via Nuitee
קבלו • family_with_children • il
6
2026-10-14 • via Nuitee
Миткова • family_with_children • bg
8
2026-10-08 • via Nuitee
M
Maxim • solo_traveller • bg
10
2026-10-08 • via Nuitee
M
Milenizmo • solo_traveller • bg
10
2026-10-07 • via Nuitee
G
Galina • solo_traveller • il
8
2025-11-15 • via Nuitee
M
Martin • solo_traveller • de
10
2025-11-13 • via Nuitee
B
Bilyana • family_with_children • bg
1
Изберете си друг хотел
Pros:

Нищо !!! Не го препоръчвам!!

Cons:

Некоректно отношение.

2025-11-12 • via Nuitee
D
Daria • extended_group • ua
10
2025-11-10 • via Nuitee
Деница • couple • bg
9
Pros:

Персонала беше любезен,обслужването -супер.

Cons:

Хотела има нужда от обновяване

2025-11-10 • via Nuitee
V
Vasil • couple • bg
8
2025-11-08 • via Nuitee
M
MioMitkov • couple • bg
4
Pros:

персонала беше любезен

Cons:

хотела няма никаква шумоизолация. чува се музиката и от ресторанта до третия етаж.

2025-11-03 • via Nuitee
A
ANGELARIDOU • couple • gr
7
Θα το συστήσω μόνο λόγω της τοποθεσιας
Pros:

Η τοποθεσία,η καθαριότητα του δωματίου,και το ζεστό νερό.Ευγενικο προσωπικο

Cons:

Το δωμάτιο δεν ήταν αυτό που είδα στις φωτογραφίες,ήταν σοφίτα η οποία ήταν αποπνικτική,τα παράθυρα δεν μπορούσαμε να τα ανοίξουμε γιατί ήταν πολύ ψηλά.Το πρωινο καθόλου καλό.Στο μπάνιο δεν υπήρχε διαχωριστικό γυαλί, ή έστω κουρτίνα,με αποτέλεσμα να γεμίζει όλο το μπάνιο νερά.Το βράδυ είχε πάρτυ στο εστιατόριο και ακουγόταν σε όλο το ξενοδοχείο,ήταν πολύ ενοχλητικό.

2025-11-02 • via Nuitee
Костадинова • couple • bg
5
2025-11-02 • via Nuitee
R
Rozeta • couple • mk
10
Pros:

Одлична локација,пријатен персонал,хигиена на ниво.

2025-11-02 • via Nuitee
Петя • family_with_children • bg
10
Pros:

Хотелът е на ниво, топъл басейн,хубава спа зона, прекрасно обслужване и вкусна храна. С удоволствие бихме се върнали отново, много скоро!

2025-11-02 • via Nuitee
J
Jevgenia • solo_traveller • gb
10
2025-10-30 • via Nuitee