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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Kid meals
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Electric vehicle charging station
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Security alarm
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxury meets Tradition
Refurbished Elegance: With over £3 million spent on renovations, our rooms offer modern amenities and stylish decor for a comfortable stay.
Culinary Delights: Indulge in international cuisine at Turners Restaurant or enjoy contemporary lounge food at Massey and Co bar, which transforms into a vibrant cocktail bar at night.
Prime Location: Located in the heart of King’s Lynn, our hotel is a short walk from the railway station and offers easy access to the picturesque River Great Ouse and nearby beaches.
Book now to experience the perfect blend of historic charm and contemporary luxury at Dukes Head Hotel!
Group booking policy: Reservations where six or more rooms under the same name for the same arrival date will be classed as a group booking and may require a deposit or full prepayment before the date of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 15 years old stay for £10 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.
Location
Guest Reviews
Good location in kings lynn, very central.
Lovely breakfast
Clean.
Little bit basic/shabby in the area between the old hotel and newer part of the building. Rooms were nice though.
Poor amount of sockets. Mirror mounted too high to see when sat at desk.
Lovely bar and restaurant area
We were in room 400 close to the lift very noisy
Location is the best aspect of this hotel, convenient to go anywhere in city centre
The lift should be serviced, possibly changed to new one! It makes soooo much noise and we were given a room right next to it. If I had known, I wouldn't have booked the room or the hotel! All one hopes for is a silent and good night's sleep. The bathroom had recent construction sort of dirt, wasn't even cleaned well. Cutlery in the room wasn't clean either, it was sticky and not cleaned after previous use (yuck!). The hotel staff wasn't accommodating about any of these issues either!
Position in town
Having to pay for parking, don’t mind paying a nominal fee but thought charge was excessive
The location and the fact it was reminiscent of d style hotels we stayed in when we were younger
The walk in shower and layout of bedroom
It was not very disabled friendly I appreciate it is an old building but we had to walk from the car park to the front of the building which if you are struggling to walk is quite a way especially when your given a bedroom which is the length of the building and we could see the car!! Walking backwards and forwards made it difficult along with steps at front door. They asked us to book if we wanted an evening meal we did have to bother you could have say anywhere. The meal was not good and not worth the money. Portions were questionable and whilst waiting we noticed people were sending back food and leaving quite a lot. Breakfast did look more acceptable and was well attended
Good location central to the town, nice breakfast with veggie and meat options.
Clean bathroom and towels, bedding clean, comes with tea/ coffee in room
Staff were pleasant and changed room when given 4th floor option
Parking is £15 in their car park, but park at front of hotel for £3, was double charged for parking - £15 in the car park and then another £15 at the desk but didn't explain at time what the charge was for. Mold in room and needs serious attention to decor, paint peeling off wall, water damage and mold in stairway too. Came back to the room after breakfast and found 2 men in the room, one with a cigarette in his mouth on the toilet, we had not checked out yet. Hair dryer in room had not been PAT tested in 4 years. I wouldn't stay here again, could have passed as a 4 star in the past but has really gone downhill. Not worth paying £350 for 1 night for 2 rooms.
The location was perfect for our visit to Festival events.
The breakfast was self service and there was a good choice on the cereal counter and for afterwards an English breakfast was available. It was well cooked and kept topped up.
The beds were comfortable and toiletries provided.
Access to the car park is quite a way from the reception area which could make life difficult for a lot of elderly people.
Nowadays perhaps USB charging sockets are important and not that difficult to fit?
Fire escape signage on the 4th floor was inadequate.
Clean and location
Drains block in shower.
No residents bar
Central location clean rooms
Despite email to property to say 80 years old with mobility issues allocated a room with over bath shower we could not access. On a happier note my husband said he enjoyed me going him his morning strip wash 🤣
Comfort, friendly staff and clean.
Style of decor.
Restaurant a bit dull.
Great service. So helpful with our bikes. Food was great. Rooms were clean and comfy.
Hotel very comfortable, and absolutely ideal for visiting the Corn Exchange Theatre just opposite. Everyone friendly and helpful.
Not the fault of the Dukes, but parked in public car park, and impossible to pay for a long stay - had to go out several times to top up
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