Aqua Palace

Hotels
9.2 (1974 reviews)
Calle Della Malvasia 5492 , Venice , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness issues
Room comfort

Categories

Cleanliness
8.3
Comments about cleanliness indicated some issues, particularly in the bathroom.
Service
9.8
Overall sentiment was very positive regarding staff interactions and service quality.
Location
9.8
Multiple reviews highlighted the excellent location near attractions.
Room Quality
8.3
Room quality varied, with comments on discomfort regarding bed quality.
Amenities
9.3
General positive remarks regarding available amenities, especially breakfast.
Value for Money
9.3
Many reviews indicated great value considering the amenities and location.
Food and Beverage
9.3
Breakfast was mentioned positively, although some guests opted to eat nearby.
Overall Experience
9.5
The overall sentiment was very positive, reflecting a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:06

Property Description

Welcome to the Aqua Palace, a design hotel in the heart of Venice's Castello Quarter.

Stylish Accommodations: Experience luxury in our rooms and suites equipped with satellite TV, free Wi-Fi, air conditioning, and minibar. Some rooms even offer picturesque views of the Rio della Guerra canal.

Convenient Amenities: Enjoy 24-hour reception, a cozy bar, a breakfast room, and a lounge area with stunning canal views – perfect for relaxing or socializing.

Prime Location: With a 3-minute walk to Piazza San Marco and a 5-minute walk to the iconic Rialto Bridge, the Aqua Palace provides the ideal starting point for your Venetian adventures.

Book your stay at the Aqua Palace now and immerse yourself in the charm of Venice!

Important information:

Different cancellation policy may apply to bookings with more than 4 rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1974 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 9.5
9
946tedr NONE Crossville, Tennessee
10
We received the Royal Treatment
Pros:

From the moment we step off of the boat into to the lobby we were graciously greeted and well taken

From the moment we step off the boat into the inviting lobby we were graciously greeted and I knew this was the perfect hotel for us.
Top drawer service and breakfast. Fine linens, robes, slippers, bath amenities and the hotel is spotless.
We felt like family. Excellent communication with travel arrangements, everything was perfecto. Thank you. The Roberts

2026-07-11 via Tripadvisor
N
Nicole solo_traveller de
9
Pros:

Die Lage ist sehr zentral. Die Ausstattung und Sauberkeit sind sehr gut. Personal war sehr freundlich und zuvorkommend. Frühstück ist gut.

2026-07-11 via Nuitee
J
Jennifer family_with_children us
10
Pros:

The location was fantastic and the property was beautiful.

2026-07-11 via Nuitee
C
Cüre family_with_children tr
10
2026-07-11 via Nuitee
D
Debbie family_with_children gb
10
Fantastic stay for a family of 4. Very central location. Loved the water taxi entrance. All Staff went over and above.
Pros:

Suite was great for a family of 4. Lovely big rooms. Fantastic central location. All staff were very friendly and talked to us, whether that was at reception, at the bar or at breakfast.

Cons:

Nothing

2026-07-10 via Nuitee
A
Ann-Christin solo_traveller no
8
Bra beliggenhet
Pros:

Meget bra beliggenhet og god standard. God frokost.

Cons:

Vi ble først tildelt et mørkt rom med et bittelite vindu som vi ikke likte, men etter å ha snakket med resepsjonen fikk vi heldigvis tildelt et bedre og lysere rom.

2026-07-09 via Nuitee
N
Neven family_with_children hr
10
2026-07-06 via Nuitee
I
ixisp000 Family
10
Wonderful Hotel!
Pros:

We loved the room. The were so spacious and beautiful. The breakfast was delicious and we especially enjoyed the cappuccino. The staff was very friendly and helpful.

2026-07-04 via Tripadvisor
R
Regina couple at
8
2026-07-02 via Nuitee
I
indraji2 Couples
10
An instagramable Italian hotel
Pros:

The vibe is of an old school Venetian hotel but with modernized and comfortable interiors. The location and look of the place is like from a movie set. Passerby’s were constantly taking photos of the hotel and the canal. For the very affordable high season price it is also good value, an unbeatable combination. The service was great from the beginning to end

2026-07-01 via Tripadvisor
F
Fleur917 Family
10
An elegant and very comfortable hotel with a wonderful location
Pros:

Aqua Palace is an elegant and very comfortable hotel with a wonderful location. We were a few minutes from the most popular sites but also set apart from the crowds so the location was quiet. I can't think of a better location to stay in and we walked all over the island. We had a canal view room that enhanced our stay immensely. There's nothing like looking out onto a postcard of Venice from your room. The hotel has beautiful interiors making it so pleasant to come back to after a day of sightseeing. The bathroom was spacious and comfortable with a walk in shower.
The front desk staff is very professional and helpful. They booked our transportation for arrival and departure, making it all seamless. I would stay here again and again.

2026-07-01 via Tripadvisor
L
lizsp33 NONE
10
Beautiful hotel in great location
Pros:

We loved our stay at Aqua Palace! We had 15 people across 5 rooms, and all loved it. The rooms and suites were big, with nice big modern bathrooms. We were there during the heat dome and the AC was cranking which we loved! The hotel is a two minute walk from St. Mark’s and super close to many great sites and restaurants. The suite was perfect with two twin beds for our boys and a separate king bedroom for the parents. We also enjoyed the breakfast buffet. The water taxi can drop you off and pick you up directly at the hotel. That was key during this intense heat with lots of luggage. I’d 100% stay here again and recommend to anyone!

2026-06-30 via Tripadvisor
W
William couple ca
8
Pros:

Great location Staff was exceptional and offered good advise for restaurants and things to do and see

2026-06-29 via Nuitee
J
Jennifer extended_group us
10
Best location on a small canal
Pros:

Perfect location, great bathroom, helpful staff

2026-06-29 via Nuitee
T
TrueSparky Friends getaway
10
Top Notch!!!
Pros:

The aqua hotel is top-notch. The rooms are beautiful and so clean. Every retention to detail has been paid. The staff is friendly and professional. Lello the bartender is so nice and accommodating and always gave 5 star service. He suggested an amazing restaurant for dinner and took the time to make the reservations for us gave us the directions on how to get there andthe restaurant staff greeted us with open arms and gave us top-notch service. Would definitely come back to this hotel again and hopefully we’ll do itin the near future

2026-06-28 via Tripadvisor
T
travelingdoug1 NONE Cherry Hill, New Jersey
10
Fantastic Place to find your palace
Pros:

My family and I just stayed here for 3 nights in June and It was fantastic. Would highly recommenced staying here! You're a 5min walk to center city and just about a 20min walk to everywhere else. Can't way to be back sometime!

2026-06-27 via Tripadvisor
F
Fleur-Isabelle family_with_children us
10
Beautiful hotel in a wonderful location
Pros:

Great location and a beautiful hotel with a very helpful and kind staff

2026-06-27 via Nuitee
A
Angela couple it
5
Pros:

Buona posizione
Staff gentile e premuroso
Hotel pulito e curato

Cons:

Colazione da migliore

2026-06-24 via Nuitee
T
TrevorHall Couples Market Rasen, Lincolnshire, England
10
First Class Hotel
Pros:

What I most enjoyed about this hotel is its understated elegance. Everything works smoothly and efficiently and that is, of course, because of the staff. We did have an issue but that was rectified in the same way, quickly, calmly, no fuss, with elegance. The room we had boasted a small rooftop terrace, that captured the sun, yet was private. I have only praise for this hotel and its management, I've rarely stayed in a hotel so beautifully elegant; it provided us with a quiet and calm retreat from the busy-ness of Venice. Everything we needed to see was within walking distance.

2026-06-23 via Tripadvisor
S
SONIA solo_traveller fr
10
Merveilleux
Pros:

Tout était parfait, le personnel est aux petits soins pour nous. Petit dejeuner délicieux avec énormement de choix.

2026-06-22 via Nuitee