Grand Hôtel du Golf & Palace

Hotels
7.1 (60 reviews)
Allée Elysée Bonvin 7 , Crans-Montana , CH

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Free
Children allowed
Pets allowed

Facilities

Supervised childcare/activities
ATM/banking
Ski storage
Nightclub
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Golfing on site
Playground on site
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Outdated rooms
Need for renovations

Categories

Cleanliness
5.49
Some reviews indicate that the hotel is old and in need of repairs, leading to a lower perception of cleanliness.
Service
8.46
Reviews highlight the kindness and attentiveness of the staff, contributing positively to the service experience.
Location
8.5
Multiple reviews recognize the excellent location next to the golf course, enhancing the overall experience.
Room Quality
6.45
Some comments suggest that the rooms are a bit outdated which affects the room quality sentiment.
Amenities
5.98
Despite some amenities being appreciated (like a good breakfast), there are mentions of lacking features such as a non-functional TV.
Value for Money
5.94
Guests express that the hotel is overpriced for the services and quality provided.
Food and Beverage
7.49
The food quality received mixed reviews, with some praising the breakfast while others found it mediocre.
Overall Experience
8.46
Many guests enjoyed their stay despite some drawbacks, indicating a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:42

Property Description

Luxurious Alpine-Style Hotel
Experience the ultimate luxury at the Grand Hôtel du Golf & Palace, located just a 3-minute walk from the vibrant main street of Crans Montana.

Heated Indoor Swimming Pool and Spa Area
Indulge in relaxation at the hotel's heated indoor swimming pool and pamper yourself with a variety of beauty treatments at the spa. Stay fit with modern fitness facilities and unwind in the wellness area.

Gourmet Dining and Elegant Lounges
Savor exquisite Swiss, Lebanese, and international cuisines at the prestigious restaurants. Enjoy the picturesque views from the charming terrace and unwind at the Celebrities lounge bar in a sophisticated ambiance.

Book your stay at the Grand Hôtel du Golf & Palace to revel in unparalleled luxury and exceptional service.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for CHF 150 per person per night when using an existing bed.
    People 6 years old and over stay for CHF 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.1
Based on 60 reviews
Cleanliness: 5.49
Service: 8.46
Location: 8.5
Room Quality: 6.45
Amenities: 5.98
Value for Money: 5.94
Food and Beverage: 7.49
Overall Experience: 8.46
B
Besa • couple • ch
10
2026-01-29 • via Nuitee
T
Thomas • family_with_children • ch
7
Das Erlebnis der Brandkatastrophe hat mich sehr verletzt
2026-01-28 • via Nuitee
M
Matthias • solo_traveller • ch
7
Tolle Lage mit freundlichem Personal in Hotel mit zunehmendem Sanierungsbedarf
Pros:

Super Lage. Freundliches Personal

Cons:

Einrichtung überaltert und kaum mehr zeitgerecht für 5 Sterne Hotel.
Hatte in weniger luxuriösen Hotels schon deutlich exquisitere Frühstücksbuffet.
Völlig überteuert.

2026-01-25 • via Nuitee
M
Marco • couple • ch
5
Pros:

Sehr bequemes Bett

Cons:

Hotel ist alt und renovierungsbedürftig

2026-01-19 • via Nuitee
G
Goncaruk • family_with_children • gb
10
It was wonderful experience. Thank you so much for your hospitality!
Pros:

I like the view and food in the hotel.
As well I like because it was very clean room and everywhere.

I like gym in the hotel.

I like sauna and steam room.

I like staff, they are very friendly and helpful.

I like the owner of the hotel. She is wonderful lady!
I like the driver of the hotel.

I like music in the hotel.
I like their hospitality.

Cons:

It needs a bit of renovation: lifts and to have exit outside after sauna/ steam room and pool.

2026-01-07 • via Nuitee
M
Marie-Françoise • family_with_children • ch
9
Fort sympathique
Pros:

Nous avons fort apprécié l'esprit conviviale des espaces communs et un personnel souriant et présent. Nous avons très bien mangé.

Cons:

les seuls points faibles ont été le manque d'eau chaude et le manque de pression à la douche.

2026-01-07 • via Nuitee
T
tamara • couple • ca
9
2026-01-03 • via Nuitee
D
Dominique • solo_traveller • fr
9
Pros:

Esprit familial et emplacement magnifique !

Cons:

Vieillot

2025-12-22 • via Nuitee
M
Monica • couple • ch
8
2025-11-27 • via Nuitee
C
Christoph • couple • ch
7
2025-11-06 • via Nuitee
P
philippe • couple • ch
8
Pros:

L’accueil

2025-09-16 • via Nuitee
E
Elena
10
Pros:

Ottimo hotel un po’ datate le camere

2025-09-15 • via Nuitee
G
Gerald • extended_group • ch
8
2025-09-15 • via Nuitee
P
Philippe • couple • fr
9
2025-09-14 • via Nuitee
N
Nadia • couple • ch
10
Sweet home Grand Hotel du Golf !
Pros:

Albergo molto accogliente. La camera 224 perfetta. Personale molto cordiale ed attento alle esigenze del cliente. Il pianista marchigiano ha allietato con dolcezza e passione le nostre serate. Ci torneremo sicuramente non solo per l'Omega Master di golf. Grazie.

Cons:

Nulla.

2025-09-02 • via Nuitee
J
Jean-Daniel • couple • ch
7
Un bon moment
Pros:

La gentillesse du personnel, la situation à côté du golf.

Cons:

L’hôtel est un peu vieillissant

2025-09-02 • via Nuitee
R
Rebecca • extended_group • gb
10
2025-09-02 • via Nuitee
J
jean • couple • pt
3
A éviter
Pros:

Emplacement juste à côté du golf.

Cons:

Tout ... équipement, confort et service pas à la hauteur de l appellation Palace. Pas d'eau chaude, pas de pression d'eau, TV non fonctionnel, salle de bain d un autre âge, même pas de tapis de bain, nourriture très quelconque.... un personnel sympathique ne suffit pas à compenser les innombrables lacunes de l établissement

2025-09-01 • via Nuitee
V
Valérie • family_with_children • ch
3
2025-09-01 • via Nuitee
C
Cédric • couple • ch
7
2025-08-31 • via Nuitee