Hôtel Atrium

Hotels
8.4 (1470 reviews)
9, rue des Pèlerins , Lourdes , fr

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Good breakfast options
Quiet environment despite some noise
Cons:
Small room size
Cleanliness issues noted
Noise from adjacent rooms
Limited amenities for disabled guests

Categories

Cleanliness
7.68
There were mentions of issues with cleanliness in the bathrooms and the need for better upkeep in some rooms.
Service
9.15
The majority of reviews praised the staff's friendliness and helpfulness, indicating a great service experience.
Location
8.69
The location was noted for being close to the main attractions while still being in a quiet area.
Room Quality
7.64
Reviews highlighted small and sometimes uncomfortable rooms, impacting the overall room quality perception.
Amenities
8.67
Amenities like parking and breakfast were well-received; however, some facilities were noted as limited.
Value for Money
8.63
Guests felt they received good value for the price paid, especially considering the location and service.
Food and Beverage
8.18
The breakfast offerings were generally praised, but some comments suggested room for improvement.
Overall Experience
8.55
Overall, guests expressed satisfaction with their stay despite some issues with noise and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:07

Property Description

Modern Guest Rooms
Experience comfort in our contemporary guest rooms equipped with a TV, free WiFi, and private bathrooms with showers. Some rooms even feature air conditioning for added convenience.

Dining and Entertainment
Indulge in delicious meals at our restaurant, unwind with a drink at the bar, and relax in the TV lounge. Our dining room provides the perfect setting for a memorable culinary experience.

Convenient Location
Located in Lourdes City Centre, Hotel Atrium is within walking distance of the Basilica of St. Pius X and the Château Fort de Lourdes. With private parking on site, exploring the city is hassle-free.

Book your stay at Hotel Atrium for a delightful blend of modern comfort and convenience in the heart of Lourdes.

Important information:

Please note that city tax does not apply to children aged less than 18.

When booking more than 4 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1470 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
V
VERONIQUE solo_traveller fr
10
2026-06-27 via Nuitee
S
Stephen solo_traveller gb
8
Pros:

Clean and modern feel.
Alba was very helpful and a great asset to your organisation

Cons:

Maybe it was that we arrived a bit early but my toilet was a disgrace.
Shame as the rest of the room was perfect.
paid extra for a castle view.
Blocked by new building and work.

2026-06-27 via Nuitee
S
Stefano solo_traveller it
8
Esperienza soddisfacente
Pros:

Mi è piaciuto la posizione e la cortesia del personale

Cons:

La stanza era un pochino piccola e la colazione un pò scarsa

2026-06-26 via Nuitee
P
Patricia couple gb
9
A wonderful pilgrimage in a very comfortable hotel located in a peaceful part of Lourdes
Pros:

The breakfast was fine a good selection of what is necessary fruit yoghurt croissants eggs toast ham salami cakes . Coffee tea and juices . The room was comfortable and we loved the crisp white cotton sheets the fluffy white towels the very comfortable mattress and great pillows . Bathroom a bit small but brand new units extremely clean and comfortable. Wonderful peaceful location with a lift for those who don’t want to walk which takes you right to the sanctuary. Excellent air con in the room which was much needed after the high temperatures we encountered on our pilgrimage this week . Because of the heat we used the lift continuously and we reached the sanctuary in 5 minutes walking takes about 8 minutes but there are alot of steps . Too hot this time to walk . Lift is just by the cemetery. 2 minutes distance

Cons:

The view from our room

2026-06-26 via Nuitee
E
Elisabetta solo_traveller it
7
Pros:

La posizione e la gentilezza del personale

Cons:

La stanza era molto piccola

2026-06-26 via Nuitee
G
Godelieve couple be
9
2026-06-26 via Nuitee
H
HELISOA PRISCA extended_group fr
10
2026-06-25 via Nuitee
G
Gorni solo_traveller it
7
2026-06-25 via Nuitee
B
Bayle solo_traveller fr
7
Pros:

L'emplacement..si on ne craind pas l'ascenseur pour rejoindre le centre 😊 sinon escalier mais centre a 5mn
Très bon petit déjeuner. Personnel agréable

Cons:

Chambre un peu petite pour 2, pourtant chambre double.

2026-06-25 via Nuitee
R
rodrigues family_with_children gb
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-06-24 via Nuitee
G
Gustavo solo_traveller ar
8
Pros:

La atencion del personal. Buena relación calidad - precio.

Cons:

No había disponibilidad en el parking del hotel y deberían haber avisado. Baño y habitación pequeños

2026-06-23 via Nuitee
C
Camelia couple au
8
Overall, it was a good and clean hotel for a 2 night stay
Pros:

The room was clean. And had all the facilities that we needed for a 2 night stay.
The staff were extremely helpful, which is quite handy as they spoke in French

Cons:

We didn’t have much of a view from our room. All we could see from our room was an empty building.
Also, it would be nice if there was some form of cooling in the room.

2026-06-23 via Nuitee
G
Guillaume couple fr
10
2026-06-23 via Nuitee
A
Alexandra couple it
4
La distanza non è eccessiva abbastanza comado sia per raggiungere il centro che il santuario.
Pros:

N.A. Ho prenotato solo la camera senza pasti.

Cons:

La dimensione della camera. Troppo stretta e ancora peggio quella del bagno.

2026-06-23 via Nuitee
J
Julio solo_traveller gt
10
2026-06-22 via Nuitee
A
Auriane couple fr
9
2026-06-22 via Nuitee
J
Joaquín solo_traveller es
8
2026-06-22 via Nuitee
V
Valeria couple it
8
Pros:

L’hotel è situato in alto rispetto al caos del centro città ma è velocemente raggiungibile da un ascensore che si trova a pochi passi. Camera piccola ma confortevole con vista sul castello. Personale gentile e disponibile.

Cons:

Tutto ok

2026-06-22 via Nuitee
V
Valeria family_with_children it
8
2026-06-22 via Nuitee
C
Carla couple fr
8
Très bon hôtel !
Pros:

Tout était très bien, le personnel très avenant et très gentil et aimable.
L’accueil était parfait, la literie confortable.
Tout était présent dans la salle de bain pour nous permettre de nous doucher et sécher les cheveux.
La chambre était parfaitement propre.
Le petit déjeuner très copieux et de bonne qualité.
Lors de notre séjour, il faisait très chaud et la climatisation dans la chambre était très bien venue.

Cons:

J’ai voulu allumer la Clim durant la nuit mais impossible de la laisser allumée, elle faisait un boucan d’enfer.

2026-06-21 via Nuitee