Heywood House Hotel, BW Signature Collection

The hotel I booked though you had been repossessed and was closed leaving us in a very bad situation with car park booked and paid for restaurants booked deposits booked and so on. I hadn’t been given any notice of this situation at all really not happy and want to know what you are going to do about all this stress and inconvenience caused to my wife and I.

Many thanks

Christian Fearon

A little older hotel, the set up or design of the is a little odd, I think it used to be a bank or something. But the staff was GREAT and the location is PERFECT! The Beatles statue is only about 3 blocks down on the pier.

Arrive to a locked up hotel. Security on door advised us the hotel has been repossessed!
Tried calling hotels.com but got recorded message saying office closed.
Managed to check in at nearby alternative so will need refund from hotels.com

Good location

Everything very good and comfortable. Just the entrance is a bit smelly so was off putting but when we saw the room all was good!

Liked that it was close to everywhere we needed to go. Love that an old building getting used

It’s good for the price you pay. clean. It’s very noisy at night being in the city centre.

Super great location nice rooms the personal is not that friendly, a little bit expensive for being a guest house a few steps is easy hotel for the same costo and brand new

It’s 2am now, we’ve not had a minute’s sleep. The noise from the local bars, people screaming and the incredibly noisy glass bins are outrageous. Furthermore our bedroom (310) window doesn’t close properly so all these loud urban noises are crystal clear. It’s awful. How anyone should pay to endure this is quite incredible.

Easy to get to, nice and clean, central to everything, no complaints !

David.

Nice hotel. Perfect location, clean and comfy

Noisy hotel located next to a bar that plays music till 2am making it impossible to sleep before then

Fab 1 night stay - thank you.
Room was fabulous, comfortable, clean, quiet (this was surprising given it was a Saturday night in city centre)
Staff were brilliant and helpful.
Location is perfect.

A nice hotel for an overnight stay and a good price. Nothing fancy but well kept and friendly. Room was nicely kept and included everything you need plus a few complimentary items in the fridge. A nice location not far from the waterfront, bars and other attractions. Staff friendly. They don't provide breakfast but you're by many cafes; I would recommend Brasco Lounge at Mann Island.

Would stay again!

Fan in bathroom didn’t work, steaming up the mirror. Light over coffee area not working, couldn’t see coffee station without phone light.
Not enough coffee tea milk.
No USB in any plug sockets.
Pillows too hard not memory foam.
Bed was to small.
Bath water didn’t run away quickly

Very quick easy check in lovely staff rooms were a lot better then expected lots of space and a good windo view would definitely go back again 😊

I’ve stayed here many times. It’s very comfortable and convenient. Staff are all very friendly and helpful. Hotel has a distinctiveness which is missing in chain hotels.

Perfect location

Great stay

Very nice hotel. No frills but then I hardly ever use a gym, swimming pool and the room was comfortable and clean.