Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Need for room updates
Some comfort issues with beds

Categories

Cleanliness
8.4
The property was reported as very clean and tidy.
Service
9.06
Staff were described as very kind and helpful, providing exceptional service.
Location
9.1
Multiple reviews highlighted the excellent location near attractions.
Room Quality
8.46
Rooms were described as comfortable, though a few needed updates.
Amenities
8.58
Facilities were considered up to standard, but some minor improvements suggested.
Value for Money
8.64
Good location and clean accommodations provided solid value for guests.
Food and Beverage
8.59
No specific comments but standard quality expected.
Overall Experience
8.76
Overall positive reviews with a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:14

Property Description

Waterfront Luxury Living
AKOM AT Docklands offers stylish waterfront living in fully-furnished apartments with stunning views of Melbourne's skyline and waterways.

Convenient Location
Situated on the fringe of Melbourne CBD, guests enjoy easy access to major transport hubs and attractions such as Etihad Stadium.

Modern Amenities
The apartments feature private balconies, flat screen TVs, and full kitchens for a comfortable stay. Additional perks include WiFi, onsite parking, and proximity to award-winning dining options.

Experience the best of Melbourne at AKOM AT Docklands. Book now for an unforgettable stay!

Important information:

Please note that guests must contact the property prior to arrival for check-in instructions. The property's contact details can be found on the booking confirmation. You will be sent an email from the property 3 days prior to arrival with these instructions.

This property has a strict "No Party Policy". Any violation of this policy will result in eviction and additional cleaning fees may be charged.

Please note that there is a 2% surcharge when you pay with an Mastercard and Visa credit card issued inside of Australia

Please note that there is a 3.85% surcharge when you pay with an American Express credit card.

Please note that there is a 3.5% surcharge when you pay with a Visa or Mastercard credit or debit card issued outside of Australia.

Please note that Akom at Docklands requires a credit card pre-authorization upon check into cover any incidental charged, and you are kindly requested to present a valid credit card upon arrival. The deposit amounts are as follows:

One Bedroom Apartments: AUD $400.00
Two Bedrooms Apartments: AUD $500.00
Three Bedrooms Apartments: AUD $750.00

Upon booking, we will charge the deposit for the first night. Credit card surcharge is nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 889 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.46
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.59
Overall Experience: 8.76
L
LEONA • extended_group • au
8
2026-02-13 • via Nuitee
S
Sonia • family_with_children • au
10
2026-02-13 • via Nuitee
C
Christopher • extended_group • au
9
Great location close to trams and cafe next door. Swimming pool was fantastic on 46c day.
Pros:

Spacious and great location very quiet at night and day

Cons:

Dishwasher didn’t work

2026-02-09 • via Nuitee
K
Karen • extended_group • au
9
Pros:

The 3 bedroom was extremely large. Great living area and kitchen. Full laundry and bathrooms. If you are looking for something in the Docklands then it’s right in the water.
Fantastic apartment.

Cons:

The only negative was the TVs!!!
The tv in the lounge wasn’t a smart tv and you couldn’t watch Netflix or anything similar. You couldn’t even screen share as the tv was so old. The tv in the bedroom didn’t even work as there was no aerial connected. Disappointed!

2026-02-09 • via Nuitee
T
Tim • extended_group • au
8
was pretty good would stay there again
Pros:

Room and View was good location was good

2026-01-29 • via Nuitee
D
Deborah • couple • au
8
Perfect location to see the best of Melbourne.
Pros:

So close to free trams.,close to waterfront and grocery shop and bottle shop at front door, but exceptionally quiet area, no traffic.

2026-01-27 • via Nuitee
D
David • extended_group • au
9
Easy to deal with. Great accommodation,
Pros:

Great location. Great views.

Cons:

All good in my view.

2026-01-26 • via Nuitee
F
Francis • solo_traveller • au
9
Great spot for short stays, very convenient access to trams and some shops and restaurants
Pros:

Great view, convenient location

2026-01-25 • via Nuitee
C
Caroline • family_with_children • gb
10
Would definitely stay again and I would highly recommend this apartment.
Pros:

We loved everything about it, location, apartment and how clean it was.

Cons:

There was nothing to dislike.

2026-01-24 • via Nuitee
J
Jennifer • family_with_children • au
7
While location & view were great the apartment was rundown & small for 6 adults to all sit around in living area
Pros:

Great location close to everything you needed. Good view from apartment in Nolan apartments 601.

Cons:

In dire need of a good paint, made it seem drab & dirty on all walls, skirting boards. Windows & balcony screens filthy.

2026-01-24 • via Nuitee
L
Lynette • extended_group • au
10
Pros:

Very comfortable. 2 bathrooms. Close to trams and great restaurants and shops . We could walk from Southern Cross Station

2026-01-22 • via Nuitee
C
Carl • extended_group • au
8
Great stay
Pros:

Great apartment and view from apartment and very helpful at reception

Cons:

Could use better blinds as let too much heat and sunlight into room

2026-01-20 • via Nuitee
J
Jody • family_with_children • au
10
Great location, apartment was spacious and views were amazing around Docklands.
2026-01-20 • via Nuitee
F
Farah • family_with_children • au
7
Was not expecting to stay at the ground floor, however has plenty of room.
Pros:

Its a spacious unit in ground floor, huge living space, has beautiful views from lounge room and master bedroom.

Cons:

2nd and 3rd bedrooms are facing the side of another building with now view. The unit is due for kitchen and bathroom renovation to make it more enjoyable to stay. no smart tv.

2026-01-19 • via Nuitee
J
Jake • couple • au
8
Pros:

Great location. 2 bedroom apartment worked well

2026-01-19 • via Nuitee
E
EBBYSON • family_with_children • au
10
2026-01-19 • via Nuitee
A
Andy • couple • sg
2
Melbourne is nice. Maybe different lodging with better equip will be perfect.
Pros:

Comes with parking.

Cons:

Cleanliness - Carpet was dirty.
Lights - The entire unit lighting is very dim.
Bathroom - Ok.
Living hall - TV is very small. No Netflix, sofa is very old.
Binds - Torn binds and transparent.

2026-01-19 • via Nuitee
K
konstantinos • family_with_children • au
9
2026-01-19 • via Nuitee
J
John • family_with_children • au
10
Great location, easy booking and check-in procedures. Perfect apartment for our needs. Many thanks!
Pros:

Great location, easy booking and check-in procedures. Perfect apartment for our needs. Many thanks! :-)

Cons:

No problems at all :-)

2026-01-18 • via Nuitee
K
Katherine • family_with_children • au
5
Get what you Pay for
Pros:

Great Location to trams Helpful staff

Cons:

Our 2 bed 2 bath unit, with south view. Very basic, dated and grubby. Dirty and uncomfortable sofa/chair. Bathrooms need a deep clean. Noisy, especially 2-3am with cars or motorcycles racing/loud engines every night. Probably because of the deserted streets

2026-01-16 • via Nuitee