Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Need for room updates
Some comfort issues with beds

Categories

Cleanliness
8.4
The property was reported as very clean and tidy.
Service
9.06
Staff were described as very kind and helpful, providing exceptional service.
Location
9.1
Multiple reviews highlighted the excellent location near attractions.
Room Quality
8.46
Rooms were described as comfortable, though a few needed updates.
Amenities
8.58
Facilities were considered up to standard, but some minor improvements suggested.
Value for Money
8.64
Good location and clean accommodations provided solid value for guests.
Food and Beverage
8.59
No specific comments but standard quality expected.
Overall Experience
8.76
Overall positive reviews with a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:14

Property Description

Waterfront Luxury Living
AKOM AT Docklands offers stylish waterfront living in fully-furnished apartments with stunning views of Melbourne's skyline and waterways.

Convenient Location
Situated on the fringe of Melbourne CBD, guests enjoy easy access to major transport hubs and attractions such as Etihad Stadium.

Modern Amenities
The apartments feature private balconies, flat screen TVs, and full kitchens for a comfortable stay. Additional perks include WiFi, onsite parking, and proximity to award-winning dining options.

Experience the best of Melbourne at AKOM AT Docklands. Book now for an unforgettable stay!

Important information:

Please note that guests must contact the property prior to arrival for check-in instructions. The property's contact details can be found on the booking confirmation. You will be sent an email from the property 3 days prior to arrival with these instructions.

This property has a strict "No Party Policy". Any violation of this policy will result in eviction and additional cleaning fees may be charged.

Please note that there is a 2% surcharge when you pay with an Mastercard and Visa credit card issued inside of Australia

Please note that there is a 3.85% surcharge when you pay with an American Express credit card.

Please note that there is a 3.5% surcharge when you pay with a Visa or Mastercard credit or debit card issued outside of Australia.

Please note that Akom at Docklands requires a credit card pre-authorization upon check into cover any incidental charged, and you are kindly requested to present a valid credit card upon arrival. The deposit amounts are as follows:

One Bedroom Apartments: AUD $400.00
Two Bedrooms Apartments: AUD $500.00
Three Bedrooms Apartments: AUD $750.00

Upon booking, we will charge the deposit for the first night. Credit card surcharge is nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, May 8, 2026 until Sun, Nov 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 934 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.46
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.59
Overall Experience: 8.76
D
David • extended_group • au
7
Enjoyed very much
Pros:

Excellent location . Friendly staff. Great size unit with good view

Cons:

No exhaust fans in bathrooms. Bad pillows. Bit difficult to find.

2026-06-24 • via Nuitee
R
Riley • extended_group • au
10
2026-06-22 • via Nuitee
M
Michelle • solo_traveller • au
8
everything i needed. Thank you
Pros:

View, location and bed was super comfortable :)

Cons:

Tv in bedroom would have been better, but it was fine :)

2026-06-22 • via Nuitee
H
Helen • extended_group • au
8
Lovely place to stay close to public transport and great restaurants.
Pros:

The view!

Cons:

The toiletries in bathroom cheap and nasty for a property of this kind and cost would have liked upmarket toiletries.

2026-06-22 • via Nuitee
C
Cherie • solo_traveller • au
8
2026-06-19 • via Nuitee
D
Damien • solo_traveller • au
8
2026-06-15 • via Nuitee
P
Phil • family_with_children • au
9
very enjoyable and the room contributed to a great long weekend
Pros:

location, view and friendly staff

Cons:

all good

2026-06-15 • via Nuitee
J
Jarred • solo_traveller • au
8
Pros:

Staff communication prior to my stay and while checking in was great. Even told me about things that were around the area like places for coffee etc.

Cons:

Nothing I can think of.

2026-06-12 • via Nuitee
K
kerri • family_with_children • au
10
Great location, clean and close to tram stop and city
Pros:

Fantastic location, easy to drive to accommodation, safe and secure parking and tram stop close by. Staff were excellent. property was clean and exactly what we needed.

2026-06-08 • via Nuitee
M
Michelle • solo_traveller • au
1
Cons:

The bathroom was dirty and the room had no city views and we were told we couldn't be upgarded due to a fire that took place. However we met a couple that lived there and they stated they didn't hear anything about a fire.

2026-06-08 • via Nuitee
J
Janice • extended_group • au
10
2026-06-02 • via Nuitee
N
Natalie • family_with_children • cn
8
景色很棒的海港公寓
Pros:

离市中心不算远，海港景色很美，有露台，厨房用品充足，附近有一个大超市和一个小超市，房主是中国人入住的时候给我们推荐了很多周边旅游景点和美食，并且让我们提前入住了，非常开心

Cons:

浴室的置物铁架边缘很尖，转身的时候很容易不小心划伤，希望可以稍微做一下包裹

2026-05-31 • via Nuitee
S
sally • family_with_children • au
6
Overall a nice place to stay in . Thankyou
Pros:

Location to transport and marvel stadium

Cons:

A couple of wine glasses to share a wine with family after the football.

2026-05-29 • via Nuitee
B
Busetti • solo_traveller • au
1
unconfortable
Pros:

location as expected

Cons:

reception not open after 5pm , i had to go through complicated instruction in order to find parking and hotel
the room is very basic , heating in the room was broken, not clean

2026-05-24 • via Nuitee
S
Sal • family_with_children • au
10
Pros:

Perfect, had everything and was comfy. Would definitely book through AKOM again

2026-05-24 • via Nuitee
T
Tac Vinh Le • solo_traveller • au
9
2026-05-20 • via Nuitee
C
Craig • extended_group • au
10
As expected
Pros:

Position and presentation

Cons:

Clean

2026-05-17 • via Nuitee
R
Ryan • family_with_children • au
9
2026-05-07 • via Nuitee
L
Leonie • couple • au
9
Loved our stay will definitely be back.
Pros:

Great location and spacious apartment with great views

Cons:

Great apartment but Could do with a little maintenance. Bathroom silicone along bath tub and carpets cleaned. Apartment had a slight smell I think from bathroom drain.

2026-04-26 • via Nuitee
I
Ivy • solo_traveller • au
9
2026-04-24 • via Nuitee