Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Need for room updates
Some comfort issues with beds

Categories

Cleanliness
8.4
The property was reported as very clean and tidy.
Service
9.06
Staff were described as very kind and helpful, providing exceptional service.
Location
9.1
Multiple reviews highlighted the excellent location near attractions.
Room Quality
8.46
Rooms were described as comfortable, though a few needed updates.
Amenities
8.58
Facilities were considered up to standard, but some minor improvements suggested.
Value for Money
8.64
Good location and clean accommodations provided solid value for guests.
Food and Beverage
8.59
No specific comments but standard quality expected.
Overall Experience
8.76
Overall positive reviews with a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:14

Property Description

Waterfront Luxury Living
AKOM AT Docklands offers stylish waterfront living in fully-furnished apartments with stunning views of Melbourne's skyline and waterways.

Convenient Location
Situated on the fringe of Melbourne CBD, guests enjoy easy access to major transport hubs and attractions such as Etihad Stadium.

Modern Amenities
The apartments feature private balconies, flat screen TVs, and full kitchens for a comfortable stay. Additional perks include WiFi, onsite parking, and proximity to award-winning dining options.

Experience the best of Melbourne at AKOM AT Docklands. Book now for an unforgettable stay!

Important information:

Please note that guests must contact the property prior to arrival for check-in instructions. The property's contact details can be found on the booking confirmation. You will be sent an email from the property 3 days prior to arrival with these instructions.

This property has a strict "No Party Policy". Any violation of this policy will result in eviction and additional cleaning fees may be charged.

Please note that there is a 2% surcharge when you pay with an Mastercard and Visa credit card issued inside of Australia

Please note that there is a 3.85% surcharge when you pay with an American Express credit card.

Please note that there is a 3.5% surcharge when you pay with a Visa or Mastercard credit or debit card issued outside of Australia.

Please note that Akom at Docklands requires a credit card pre-authorization upon check into cover any incidental charged, and you are kindly requested to present a valid credit card upon arrival. The deposit amounts are as follows:

One Bedroom Apartments: AUD $400.00
Two Bedrooms Apartments: AUD $500.00
Three Bedrooms Apartments: AUD $750.00

Upon booking, we will charge the deposit for the first night. Credit card surcharge is nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 901 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.46
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.59
Overall Experience: 8.76
S
Sandra • couple • au
8
2026-03-20 • via Nuitee
N
NessT • family_with_children • au
9
2026-03-18 • via Nuitee
R
Robert • solo_traveller • au
9
Comfortable accommodation in top location.
Pros:

Good location. Clean. Car parking easy. Great view.

Cons:

A very minor quibble. Like many such properties, it could do with a few more accessible power points, particularly in the kitchen.

2026-03-16 • via Nuitee
K
Kaz • family_with_children • au
8
Great location, close to trams and shops. Easy access and safe area. Friendly and helpful staff.
Pros:

Very friendly staff, great location, nice view. Convenience store and bottle shop just across the road. Close to trams and easy access for Uber pickup/drop off. Short walk to Marvel Stadium and Southern Cross Train Station.

Cons:

Nothing.

2026-03-15 • via Nuitee
T
Teresa • extended_group • au
8
Good position
Pros:

Clean comfortable

Cons:

Front office was not open when we arrived at 11am so we were not sure what time they would open

2026-03-08 • via Nuitee
L
Lola • family_with_children • au
8
Great Location. Responsive, helpful staff
Pros:

Location is fantastic. Harbour view, close to tram, close to restaurants and groceries. Parking available (at extra cost). Staff Amazing: Very helpful, very responsive, explained everything clearly.

Cons:

Room itself is a little run down from wear and tear: stains on carpet, cabinets chipped. Did not affect our stay as we were out a lot.

2026-03-03 • via Nuitee
A
Ahmed • family_with_children • au
5
2026-03-02 • via Nuitee
C
Cynthia-Rose • family_with_children • au
8
Beautiful property, comfortable and spacious
Pros:

Beautiful property, very clean, great amenities. Gorgeous views. Comfortable bed.

Cons:

There were no blockout blinds, very bright at night with the lights and strobe light from venue across the marina. Check in and out was time consuming after hours as it’s not at the property.

2026-03-01 • via Nuitee
T
Terri • extended_group • au
10
Easy booking, fantastic location and well priced 3 bedroom apartment.
Pros:

Perfect location, beautiful views, close to everything. Serena was very helpful throughout the booking. Highly recommend!

2026-02-27 • via Nuitee
K
Kylie • family_with_children • au
10
Pros:

The location and view was good. The apartment had everything we needed.

Cons:

Nothing

2026-02-23 • via Nuitee
M
Morgan • extended_group • au
9
Amazing location, very friendly and helpful staff. Will book this accomodation again when coming back later on in year
Pros:

Location so close to restaurants and tram stops. friendly staff, easy check in - we checked in on a day where the check in desk was not opened. They sent me very detailed photos and step by step information on how to get room keys to make our arrival as stress free as possible.
Space was perfect for 3 people and the views were amazing!

2026-02-22 • via Nuitee
J
Judy • extended_group • au
10
We will be back. Fantastic
Pros:

Fantastic location.

2026-02-22 • via Nuitee
L
Lisa • extended_group • au
8
Pros:

Friendly receptionist
Quiet location
Spacious apartment

Cons:

Not enough towels -only one each had to wash and dry if you were using the pool only two face washers between four people
Extra towels cost $$$$

2026-02-22 • via Nuitee
L
LEONA • extended_group • au
8
2026-02-13 • via Nuitee
S
Sonia • family_with_children • au
10
2026-02-13 • via Nuitee
K
Karen • extended_group • au
9
Pros:

The 3 bedroom was extremely large. Great living area and kitchen. Full laundry and bathrooms. If you are looking for something in the Docklands then it’s right in the water.
Fantastic apartment.

Cons:

The only negative was the TVs!!!
The tv in the lounge wasn’t a smart tv and you couldn’t watch Netflix or anything similar. You couldn’t even screen share as the tv was so old. The tv in the bedroom didn’t even work as there was no aerial connected. Disappointed!

2026-02-09 • via Nuitee
C
Christopher • extended_group • au
9
Great location close to trams and cafe next door. Swimming pool was fantastic on 46c day.
Pros:

Spacious and great location very quiet at night and day

Cons:

Dishwasher didn’t work

2026-02-09 • via Nuitee
T
Tim • extended_group • au
8
was pretty good would stay there again
Pros:

Room and View was good location was good

2026-01-29 • via Nuitee
D
Deborah • couple • au
8
Perfect location to see the best of Melbourne.
Pros:

So close to free trams.,close to waterfront and grocery shop and bottle shop at front door, but exceptionally quiet area, no traffic.

2026-01-27 • via Nuitee
D
David • extended_group • au
9
Easy to deal with. Great accommodation,
Pros:

Great location. Great views.

Cons:

All good in my view.

2026-01-26 • via Nuitee