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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Grocery deliveries
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Kid meals
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Heated pool
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Fruits
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Amenities and Facilities
Sheraton Wuxi Binhu Hotel offers an indoor pool, spa treatments, and a gym, ensuring a relaxing stay. Enjoy the comfort of spacious rooms with free wired internet and Sheraton signature beds.
Convenient Location
Located in the Binhu district, the hotel is close to Zhongshan Road, Xi Hui Garden, and Heliekou Metro Station. Explore nearby attractions like Plum Garden and Lake Taihu, all within a short distance from the hotel.
Dining Options
Indulge in a variety of culinary experiences at the hotel's dining venues. Feast All Day Dining serves Western cuisine and daily buffet breakfast, while Yue Chinese Restaurant and Miyabi Japanese Restaurant offer diverse flavors. Conclude your day with drinks at the Lobby Lounge.
Book your stay at Sheraton Wuxi Binhu Hotel for a memorable and luxurious experience.
Guests are required to show a valid government-issued ID card or passport upon check-in.
Please kindly note that due to the outbreak of the novel coronavirus pneumonia, the hotel's fitness center, swimming pool and restaurant are now closed until further notice. Breakfast and business set meals will be delivered to the room.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for CNY 268 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff were all wonderful!
The building was out of date, I had water damage in my room that was fixed in a very patchy way, and the air conditioning was warm air?
Fair price
It’s a bit old and need some renovation. Specially the pool area did not meet stabdards.
所々に古さを感じるが、清潔に保たれている。
ワンダプラザが近いため、食事や簡単な買い物も便利。
トイレにウォシュレットがない
Good
Staff are really nice and go out of their way to listen but there are too many issues with the hotel: cigarette but, hairs and a used plastic toothpick in the elevator was one of the first things we saw. I respect that they recycle slippers but ours were threadbare and had some on else’s hair in them. Air conditioning in the room just didn’t work. The room was completely stifling and it actually felt hard to breathe at times. The Executive Lounge is run by people who don’t understand Marriott standards when it comes to providing stocked up drinks and glasses and there are no non Chinese food options and no Executive Lounge at breakfast. Finally, this is not the hotel’s fault but guests were smoking inside the property including at breakfast. The staff asked them to stop and looked after us extremely well but there is just too much wrong for me to be able to recommend this property as a Bonvoy Titanium Elite member. I want to stress again how nice we found the staff’s attitude.
Nothing to mention
The room smelt of mould
na
GOOD
BREAKFAST FOR VEGETARIAN IS NOT EXCITED
Beautiful foyer and modern deco. Staffs were lovely and helpful. Room service was excellent and prompt.
We will definitely consider coming back in the future
Overall okay
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