The Radiant Hotel

Hotels
7 (409 reviews)
Jl. Puri Grenceng No 46 Tuban , Kuta , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Proximity to airport / convenient location
Good breakfast
On-site meals with strong menu
Pool / pleasant pool area
Spacious rooms (mentioned)
Little extras (chocolates)
Quiet place
Cons:
Poor cleanliness (dirty corridors, cat poop not cleaned)
Air conditioning problems / uncomfortable room temperature
Property in poor repair / peeling paint
Run down appearance / maintenance issues
Limited or no on-site services (couldn't buy food/drink in one review)
Bad beds
Some guests felt unsafe

Categories

Cleanliness
4.5
Multiple comments about dirty corridors, unclean areas and cat poop left on the footpath; pool appeared unfiltered/poorly maintained — overall cleanliness is clearly poor.
Service
7.5
Mixed service signals: some nice extras (chocolates, good meal service/breakfast) but also reports of limited/no services on site and cleaners missing issues; overall service is average to slightly above average due to specific positives.
Location
10
Consistently praised for proximity to the airport and convenience; several guests cited location as a primary positive.
Room Quality
5.5
Rooms described as spacious and 'okay' by some, but others reported very bad beds and malfunctioning air conditioning causing discomfort — overall mixed to below average.
Amenities
5.5
Pool and some extras exist, but guests noted poor pool maintenance and a lack of on-site services (couldn’t buy food/drink) — amenities are present but not well maintained or comprehensive.
Value for Money
7
Mixed perceptions: some praise for breakfast/meals and location for short stays, but others said 'not worth it' and pointed to maintenance and comfort issues.
Food and Beverage
9
Several strong positives: 'breakfast was great', on-site meals described as 'perfect' and 'A+'; food and beverage quality is a clear strong point for many guests.
Overall Experience
7
A mixed overall impression: convenient for short airport stays and praised food/location, but concerns about safety, maintenance and cleanliness temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:52

Property Description

Luxurious Accommodation
The Radiant Hotel & Spa, just a stone's throw away from Kuta Beach, offers spacious air-conditioned rooms with balconies and modern amenities. The suites feature a kitchenette and a separate living area, providing ultimate comfort for guests.

Relaxation and Dining
Indulge in rejuvenating spa treatments and massages at The Radiant Spa or take a dip in the outdoor pools. Enjoy a delicious breakfast at the poolside restaurant, offering a variety of local and international dishes. Free WiFi is available for guests to stay connected throughout their stay.

Convenient Location
Situated near Kuta's shopping areas, guests have easy access to entertainment options like cinemas and water parks. With a scheduled shuttle service to Discovery Shopping Mall and proximity to Ngurah Rai International Airport, The Radiant Hotel & Spa ensures a seamless travel experience. Book now for a memorable stay!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

7
Based on 409 reviews
Cleanliness: 4.5
Service: 7.5
Location: 10
Room Quality: 5.5
Amenities: 5.5
Value for Money: 7
Food and Beverage: 9
Overall Experience: 7
A
Aurore • solo_traveller • fr
4
Shame on you !
Pros:

- le prix

Cons:

As a travel industry professional, I was genuinely shocked by the lack of hospitality at Radiante Kuta.

I requested an early check-in through Booking.com but never received a reply, despite the hotel claiming otherwise. Upon arriving at 10:30 AM, I was forced to pay an additional IDR 100,000, equivalent to one-third of the nightly rate.

I fully understand early check-in policies, but the hotel appeared almost empty, with barely two other families staying there. Despite this, absolutely no flexibility or goodwill was offered.

The receptionist simply told me to pay or leave my luggage. When I requested to speak with the manager, he was equally dismissive and uninterested. Both displayed an attitude I found deeply disrespectful and unprofessional.

Even more frustrating, I was leaving at 6 AM the following morning, six hours before the standard check-out time.

Beyond this, the hotel feels soulless, outdated and almost abandoned. The air conditioning was so noisy that I had to switch it off and sleep in the heat.

After experiencing Bali’s wonderful hospitality, ending my trip here was extremely disappointing.

Hospitality is about making guests feel welcome and respected, not simply collecting extra fees.

I would absolutely NOT recommend this hotel, even for one night before a flight.

2026-11-05 • via Nuitee
J
Jay-Dee • solo_traveller • au
4
Very basic. Very old and not maintained
Pros:

Breakfast was good for the $. Basic but tasty and hot.

Cons:

No wifi worked. Showers were shit. Drivbke of water and no hot water.

2026-11-03 • via Nuitee
Z
ZT • family_with_children • us
8
2026-10-24 • via Nuitee
M
Maritess • couple • ph
7
Pros:

near the airport

Cons:

none

2026-10-23 • via Nuitee
T
Trudy • family_with_children • au
8
Pros:

close to the airport, cheap and comfortable.

2026-10-21 • via Nuitee
J
Jay • family_with_children • au
6
Pros:

Great value- and you can tell would have been wonderful in its hey day. Pool was lovely- room HUGE! Staff were very friendly.

Cons:

Needs TLC and could be amazing again.

2026-10-21 • via Nuitee
A
alessia • extended_group • id
8
2026-10-11 • via Nuitee
C
Chaudhary • couple • au
1
Very very bad stay
Pros:

Worst hotel i have ever been to, insects in room, dusted and stained bedcover and old blankets broken wooden very very old furniture , poor bathroom and facilities breakfst is worst of them all…… ruined my night and day worst place i have been to

Cons:

i liked nothing

2026-10-10 • via Nuitee
J
Janira • couple • es
7
Pros:

Esta aprop de l’aeroport aixi que es perfecte per fer nit si l’endemà has d’agafar un avio d’hora al matí

Cons:

El lavabo força brut i amb instal•lacions prou precàries

2026-09-16 • via Nuitee
S
SRi • couple • mv
1
im disappointed
Pros:

the location

Cons:

cleanlines

2026-09-06 • via Nuitee
M
Mitul • extended_group • in
10
Pros:

Excellent stay near Denpasar airport.

2026-09-01 • via Nuitee
J
Jason • solo_traveller • au
1
Pros:

Location

Cons:

The staff. Nasty with a smile

2026-08-16 • via Nuitee
J
Julien • family_with_children • fr
6
2026-08-10 • via Nuitee
C
charly • solo_traveller • fr
8
Pros:

La proximité de l'aéroport à pied
La piscine

2026-08-02 • via Nuitee
M
Marcela • solo_traveller • au
5
Cons:

I still have a stuffy nose from the air conditioning not working properly.

2026-07-22 • via Nuitee
M
Muriani • family_with_children • nl
8
Was fijn als tussenverblijf, jammer dat ontbijt niet klaarstond in de Lobby
Pros:

Was een fijne ruime kamer

Cons:

Zag er beetje oud uit en hier en daar vies

2026-07-08 • via Nuitee
E
ERICA • solo_traveller • au
8
2026-07-06 • via Nuitee
T
tom • couple • fr
6
2026-06-10 • via Nuitee
N
nasser • solo_traveller • eg
2
2026-06-05 • via Nuitee
A
Angela • couple • au
1
Thank goodness it was only a short stay before the airport. Felt unsafe.
Pros:

Nothing

Cons:

The property is run down. No services. Couldn’t even buy a drink or food on site. Main road 1 klm away. Cleaners didn’t clean up the cat poop on foot path, they swept around it. Pool felt like it hadn’t been filtered or chlorinated for a while.

2026-05-26 • via Nuitee