Prairie Moon Inn Sylvan Lake

Hotels
Independent
8.4 (204 reviews)
13 Beju Ind. Dr, Sylvan Lake, Alberta, T4S 2J4 , Sylvan Lake , CA

Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Elevator
ATM/banking
Free breakfast
Smoke-free property
Wheelchair accessible parking
Waterslide
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Nice pool and slide
Cons:
Issues with cleanliness of towels
No in-room dining options
Unusual deposit practice
Loud parties disturbing sleep

Categories

Cleanliness
7.86
Mixed feedback about cleanliness; some reviews praise it while others mention specific issues like dirty towels.
Service
8.83
Staff is consistently described as friendly and professional.
Location
9.37
Proximity to local attractions and positive remarks about the area.
Room Quality
7.82
Some guests appreciated the room quality but noted issues with the mattress.
Amenities
8.35
Good amenities including a pool and breakfast were highlighted, though some guests had issues with setup.
Value for Money
8.31
Generally, guests feel the hotel offers good value, despite some negative remarks about extra charges.
Food and Beverage
7.86
Breakfast quality and options received mixed reviews; some enjoyed it while others found it lacking.
Overall Experience
8.83
Despite some issues, many guests enjoyed their stay and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:30

Property Description

Recreational Amenities:

Indulge in the indoor pool, waterslide, and spa tub for a relaxing stay.

Complimentary Services:

Enjoy free continental breakfast, wireless internet, and parking convenience.

Featured Amenities:

Benefit from the computer station, 24-hour front desk, and laundry services provided.

Escape to Prairie Moon Inn Sylvan Lake for a memorable experience.

Important information:

  • Children may not be eligible for complimentary breakfast.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

8.4
Based on 204 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
A
Andrea family
10
Pros:

It was great nothing to worries as we have a kid it was a worries but it was a great experience for my whole family.
From the welcoming to the check out amazing

2025-10-05 via Nuitee
M
Mayara
10
Pros:

Nice place to stay and they are pet friendly

2025-09-26 via Nuitee
J
Jeff
10
Pros:

Great place

2025-09-23 via Nuitee
S
Stephen family
10
Pros:

Pool was clean. Room was clean and breakfast was good. Staff very friendly.

2025-09-21 via Nuitee
H
Heather
6
Pros:

Nice room. Comfortable bed.
No “do not disturb” signs to hang on doors which is odd.
$250 deposit taken at check in - but no restaurant onsite or room service option so seems excessive amount
Staff rarely at front desk
Ridiculous number of hand written or computer printed signs taped everywhere. From pets to no sticks to return books to no drinks in pool including coffee to how much food you could take at the breakfast buffet (which was lacklustre at best) -
I would not stay here again

2025-09-13 via Nuitee
J
James family
10
Pros:

Great place to stay while in Sylvan Lake, AB. The pool, hot tube and slide was a great feature.

2025-09-12 via Nuitee
S
Sonya family
8
Pros:

*

2025-09-12 via Nuitee
J
Julie partner
10
Pros:

Friendly staff, clean rooms, great pool and hot tub. In a great quiet area off the strip.

2025-09-09 via Nuitee
R
Rory
8
Decent stay for family of four. Breakfast buffet.
Pros:

Basic accommodation with standard amenities. Breakfast buffet had good variety, but standard waffles, cereal, yogurt, toast ect. Room was clean, we didn't have time to use the pool. Service was just ok. Barely a smile front the front desk clerk when we checked in...overall a decent stay.

2025-09-07 via Nuitee
K
Kenneth family
10
Pros:

Breakfast was included and had lots of options. The lady that was in charge of the breakfast was very attentive and kept it well stocked and tidy.

2025-09-06 via Nuitee
J
Julian family
8
Pros:

Okay

2025-09-05 via Nuitee
C
Conrad partner
4
Pros:

The room was nice and cleaned but the bed mattress was raggedy.
The owners did nothing to curtial a very loud party, that keped everybody awake untill 5 in the morning!!

2025-09-02 via Nuitee
T
Terra family_with_children
10
Pros:

Perfect for us. Kids loved the pool and slide. Central to everything.

2025-08-31 via Nuitee
L
Laurie
2
Pros:

Did not check in
Found alternative accomodation last minute
Refund ?
Kind Regards
Laurie

2025-08-31 via Nuitee
E
Ersoy family_with_children
6
Pros:

Towels were not clean enough!
They had stain (seman)
Lucky me i had my own towels with me!
Other than that it was a good stay!

2025-08-30 via Nuitee
K
Kelly
10
Pros:

Would stay again

2025-08-29 via Nuitee
N
Natali family
10
Pros:

We are famoly of 5 persons. Me my husband and 3 kids. We spend one night. Everything was good. I like to check for different black spots in bathroom, but yhis time it was so clean. Only one little minus that for the breakfast they don't have any options for those people who doesn't eat buns, sugar. I wish to find for the breakfast just simple boiled eggs, cucumbers dome vegetables.
Kids was so happy about pool in the hotel.
Thank you so much. Good price, nice quality, very friendly stuff.

2025-08-27 via Nuitee
A
Asha family_with_children
10
Pros:

Swimming pool

2025-08-26 via Nuitee
A
Afroza partner
10
Pros:

Very quick and efficient.
Very friendly and professional staff

2025-08-26 via Nuitee
E
Edward
10
Nice hotel 7 minutes away from Sylvan Lake
Pros:

It was at a good location in the area and relatively larger than other hotels close to the lake. Staff were friendly and accomodating. The breakfast area was a bit tight but food was food.

2025-08-26 via Nuitee