NH Collection Monterrey San Pedro

Hotels
•
NH Collection
8.3 (440 reviews)
Avenida Jose Vasconcelos, 402 esquina Manuel Gómez Morín , Monterrey , mx

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Poor restaurant service
Improvements needed in amenities
Noisy rooms

Categories

Cleanliness
8.13
Mentioned cleanliness positively, but issues with room amenities affected the score.
Service
9.1
Positive remarks about friendly and attentive staff in multiple reviews, indicating high service quality.
Location
9.14
Consistently praised for great location and accessibility, a strong positive aspect in many reviews.
Room Quality
8.09
Generally positive, but some concerns about room configurations and amenities.
Amenities
7.62
Negative feedback on lack of promised amenities suggests below expectations.
Value for Money
8.08
Some reviews criticized restaurant pricing and service for not matching expectations.
Food and Beverage
7.63
Mixed experiences with food quality and service, specifically the restaurant.
Overall Experience
8.6
A good overall impression with recurring guests indicating a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:08

Property Description

Luxurious Accommodations
NH Collection Monterrey offers stylish air-conditioned rooms with a TV and minibar, providing a comfortable and relaxing stay for guests.

Convenient Amenities
Guests can enjoy access to a gym and a restaurant serving international dishes inspired by local cuisine. The hotel also offers services such as airport transfers and car rental for added convenience.

Prime Location
Located near major financial and business districts, as well as popular restaurants and shops, NH Collection Monterrey is the ideal choice for both business and leisure travelers. With attractions like Cintermex Convention Centre and Fundidora Park nearby, there is always something exciting to explore.

Book your stay at NH Collection Monterrey now for a memorable experience in San Pedro Garza Garcia!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of 630 MXN per pet per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 7 per hour.

Location

Guest Reviews

8.3
Based on 440 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
M
MARCO ANTULIO • couple • mx
9
muy bien
Pros:

la ubicación muy buena dentro de una plaza comercial

Cons:

me cobraron un early check in de 2 horas

2026-04-17 • via Nuitee
H
hiram • family_with_children • us
8
2026-04-11 • via Nuitee
A
Antonio • extended_group • it
10
Cons:

Troppo caro per ciò che offre

2026-04-09 • via Nuitee
L
Leslie • solo_traveller • us
10
2026-04-04 • via Nuitee
A
Aurora • couple • mx
9
Pros:

Me gustó mucho la habitación, estaba a lado de él Gym por tiempo no pude entrenar pero pasé a ver las instalaciones y 10/10, la ubicación del hotel tambien esta muy accesible.

Cons:

Que solo estaba una persona al momento de la llegada y había clientes esperando, el sistema era lento y el pobre chico ya estresado.
En la habitación una lámpara estrellada, y el clases la puerta no funcionaba al 100.

2026-04-01 • via Nuitee
J
Jorge • couple • us
10
Pros:

Servicio al cuarto muy bueno

Cons:

NA

2026-03-31 • via Nuitee
P
Patricia • couple • pe
8
Muy bien!
Pros:

La ubicación y comodidad de las habitaciones.

Cons:

El personal del restaurante, la atención no muy buena.

2026-03-30 • via Nuitee
J
Jose Luis • solo_traveller • mx
7
buen hotel con muy mal servicio de su personal, no se dan cuenta que se debe a sus clientes
Pros:

El servicio durante el desayuno es muy malo un dia me atenderon de muy mala gana y el lunes de plano nadie me atendio

Cons:

El servicio y la actitud de su personal

2026-03-24 • via Nuitee
H
Hugo • solo_traveller • mx
10
Pros:

La cama

Cons:

Decoracion

2026-03-24 • via Nuitee
V
Vanessa • couple • us
10
2026-03-22 • via Nuitee
A
alberto bordignon • couple • it
8
2026-03-22 • via Nuitee
C
Carlos • couple • mx
8
Pros:

ubicacion,

Cons:

Las camas muy incomodas o viejas, toallas muy duras y el desayuno frio

2026-03-20 • via Nuitee
G
gabriela • family_with_children • mx
10
Excelente servicio
Pros:

la ubicación, el personal con muy buena actitud, el desayuno muy rico. La limpieza del hotel muy buena.

Cons:

todo fue bien

2026-03-18 • via Nuitee
E
Eva • extended_group • us
9
Great place, comfortable, close to great restaurants and malls
Pros:

Location, cleanliness, amicable staff

2026-03-18 • via Nuitee
A
Araceli • solo_traveller • es
9
Muy bien para un par de días
Pros:

La habitación es muy grande, y hay un centro comercial junto al hotel. El desayuno estupendo

Cons:

La ducha iba muy mal, la cafetera no funcionaba, y tuvieron que arreglar una luz

2026-03-16 • via Nuitee
I
ISMAEL • extended_group • mx
10
2026-03-13 • via Nuitee
A
ANA ISABEL • solo_traveller • es
7
Dos días en sesiones de trabajo en Monterrey
Pros:

Se ve totalmente renovado, y en consecuencia, no tiene sensación de nada antiguo

Cons:

El concepto de la iluminación, a base de luces indirectas, a mí personalmente me resultaba un poco claustrofóbico. El servicio en el restaurante y en líneas generales bastante pobre para lo que se espera de un Hotel de esa categoría. Y especialmente el desayuno bastante justo también para lo que se espera de un Hotel de esa categoría.

2026-03-08 • via Nuitee
A
Arturo • couple • us
10
Great location, comfortable and clean.
Pros:

Love the location within Palacio de Hierro and adjacent to HEB as well as within 5 minutes from Arboledas.

Cons:

The shower did not have much pressure so it took a while to rinse.

2026-03-03 • via Nuitee
F
FAVIAN • couple • mx
10
Pros:

La Ubicación y mismo Hotel

Cons:

Servicio meseros desayuno, les falta mas atención

2026-03-03 • via Nuitee
V
Vanessa • solo_traveller • gb
10
2026-03-03 • via Nuitee