Dorma Victoria Palace

Hotels
•
Exe Hotels
8.4 (2890 reviews)
Juan de Toledo, 4 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
7.36
Noted issues with cleanliness and maintenance, general dissatisfaction mentioned.
Service
9.33
Overwhelmingly positive reviews about the staff and reception service.
Location
9.37
Frequently praised for its proximity to major attractions.
Room Quality
7.82
Rooms are described as small, lacking sound insulation.
Amenities
7.85
Limited amenities such as parking and issues with breakfast variety.
Value for Money
8.31
Value perception is impacted by some complaints about quality relative to price.
Food and Beverage
8.36
Breakfast received mixed reviews; good options but some issues with service.
Overall Experience
8.83
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:49

Property Description

Historic Elegance
Experience the charm of an 18th-century Royal Palace at the Exe Victoria Palace, located a stone's throw away from the Escorial Monastery. Admire stunning views of San Lorenzo del Escorial, Valmayor Reservoir, or the Guadarrama Mountains.

Modern Comforts
Indulge in free Wi-Fi, a relaxing sauna, and an outdoor swimming pool surrounded by lush gardens. Unwind on the terrace overlooking the hotel's beautiful façade. The blend of original features with contemporary design, including Philippe Starck lighting, offers a unique stay.

Culinary Delights
Savor authentic Spanish cuisine at Renacimiento restaurant or explore nearby dining options. With attractions like Valle de los Caídos and Madrid a short drive away, the Exe Victoria Palace is your gateway to luxury and convenience. Book now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2890 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.83
E
emilio • extended_group • es
7
2026-05-07 • via Nuitee
M
MARIA MARTA • family_with_children • es
10
Pros:

El desayuno, la ubicación, la amplitud de la habitación, la limpieza y el personal muy amable

Cons:

El baño era espectacular, pero había bañera en vez de plato de ducha. Me alojé con mis padres que tienen 85 años y para ellos fue un poco complicado ducharse.

2026-05-07 • via Nuitee
I
Ingrid • extended_group • nl
7
Prima hotel op een mooie locatie met heerlijke bedden
Pros:

Mooie ligging. We hadden een kamer op de hoek, dus van twee kanten een prachtig uitzicht op de bergen en op Madrid.

Cons:

Ik miste op de kamer een stoel. Er stond er maar één op een tweepersoonskamer. Ik miste een waterkoker en wat zakjes oploskoffie en of thee. Wij moesten om te douchen in het bad stappen, dit vind ik gezien onze leeftijd niet echt handig.

2026-05-06 • via Nuitee
L
Luciano • couple • br
7
Pros:

Bom café da manhã, quartos com varanda e bom tamanho. Excelente localização, ao lado do Monastério de El Escorial.

2026-05-06 • via Nuitee
P
Phil • couple • us
6
Coasting on its past history and exceptional location the place is tired and needs some investment.
Pros:

Its a nice location

Cons:

Needs a refurb. Not what one expects from a 4 star hotel

2026-05-05 • via Nuitee
J
jose • extended_group • es
8
Muy recomendable por su ubicación y sus habitaciones cómodas .
Pros:

Ubicación y habitación amplia y cómoda .

Cons:

Desayuno . Pasteleria buenísima . El resto justo . Personal poco profesional .

2026-05-05 • via Nuitee
I
Ismael • couple • es
8
2026-05-05 • via Nuitee
V
Valentin • solo_traveller • es
9
2026-05-04 • via Nuitee
A
antpema • solo_traveller • es
10
2026-05-03 • via Nuitee
J
Jose • couple • es
6
Regular
Pros:

Poco, el personal y el desayuno

Cons:

El olor a cañería insoportable en el cuarto de baño

2026-05-03 • via Nuitee
A
Arranz • solo_traveller • es
9
2026-05-03 • via Nuitee
M
Mateo Marsilla • couple • es
10
Pros:

Todo genial. El desayuno muy recomendable.

2026-05-03 • via Nuitee
A
Antonio • extended_group • es
8
Pros:

Personal amable y habitación amplia y cómoda

Cons:

No dispone de plazas de aparcamiento para los vehículos

2026-05-03 • via Nuitee
C
Christine • couple • nl
8
2026-05-03 • via Nuitee
A
Andre • family_with_children • de
2
2026-05-03 • via Nuitee
M
Mariló • extended_group • es
9
2026-05-03 • via Nuitee
A
Angel • solo_traveller • es
10
2026-05-02 • via Nuitee
P
Paula • couple • es
8
Muy acogedor limpio cómodo y el desayuno genial
Pros:

Siii era muy cómodo

Cons:

Nada

2026-05-02 • via Nuitee
D
Duncan • couple • au
10
Classy comfortable hotel in a great location.
Pros:

Lovely, large and comfortable room with wrap around terrace. Staff member on check-in was particularly helpful. Breakfast was excellent

Cons:

It was all good

2026-05-02 • via Nuitee
C
Carmen • couple • es
10
Lujo al alcance. Hotel muy bonito. Desayuno espectacular.
Pros:

La habitación muy bonita, amplia, con vistas muy agradables. La cama muy cómoda y grande. El recepcionista de la noche súper amable. Desayuno espectacular en un salón fantástico. Rocío nos atendió con mucha amabilidad. Todo un 10.

Cons:

Nada. Todo estupendo.

2026-05-01 • via Nuitee