NH Collection Mexico City Airport T2

Hotels
NH Collection
8.2 (2637 reviews)
Capitan Carlos Leon s/n Terminal 2 AICM , Mexico City , mx

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Cons:
Inconsistent cleanliness
High pricing

Categories

Cleanliness
7.45
The room was reported to be not clean during return stay.
Service
9.45
Many reviews highlighted excellent, friendly service and responsiveness from staff.
Location
8.95
Hotel is conveniently located inside the airport, making it easy for guests.
Room Quality
7.95
Rooms are spacious and comfortable with good lighting.
Amenities
7.95
Room service available 24/7, but some amenities were suggested to be more varied.
Value for Money
7.45
Pricing is perceived as high, especially on return stay.
Food and Beverage
7.95
Food quality was generally good, though variety could improve.
Overall Experience
8.45
Overall, guests felt comfortable and well taken care of.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:23

Property Description

Convenient Airport Location

The NH Collection México City Airport T2 is strategically situated at Terminal 2 of Mexico City's International Airport, offering unparalleled convenience for travelers.

Luxurious Rooms and Dining

Indulge in the comfort of rooms featuring wooden floors, satellite TV, air conditioning, and minibar. Enjoy a culinary journey at the NH Restaurant with a healthy breakfast, international cuisine, and exciting Food Festivals.

Exciting Nearby Attractions

Explore Mexico City's top attractions such as Foro Sol Entertainment Centre, Palacio de los Deportes Stadium, and Hermanos Rodriguez Race Track, all just a stone's throw away from the hotel.

Book your stay now to experience luxury and convenience at NH Collection México City Airport T2!

Important information:

The information provided in the selected currency is for information purposes only. Charges will always be charged in the local currency. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of 630 MXN per pet, per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 13 per day.

Location

Guest Reviews

8.2
Based on 2637 reviews
Cleanliness: 7.45
Service: 9.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 8.45
S
Sonia solo_traveller us
8
Staying at the hotel may my long layover smooth.
Pros:

Rooms were clean

Cons:

Right at the airport terminal 2

2026-03-28 via Nuitee
V
victor couple us
9
Cons:

The air conditioner exhaust was very noisy, which made it difficult to rest. I had to turn it off even though the room became very hot. I recommend addressing this issue to improve guest comfort.

2026-03-28 via Nuitee
L
Luis extended_group us
10
Great location, comfortable rooms
Pros:

Location

Cons:

Airport is being remodeled and there are no clear signs to get to the elevator to do to the hotel’s lobby.

2026-03-27 via Nuitee
M
Maria Martha couple mx
8
Pros:

La ubicacion perfecta para escalas de 12 horas

Cons:

La comida. Pedimos servicio al cuarto y mi pollo tenía partes rosadas y no me dio confianza de comer. Igual el caldo de pollo de mi hijo tenía un olor extraño

2026-03-26 via Nuitee
V
Virginia couple mx
8
Pros:

Ubicación

Cons:

El desayuno fatal

2026-03-25 via Nuitee
B
Berenice couple mx
10
Pros:

Increíble atención, increíble personal, todo maravilloso.
La cama, las instalaciones, el desayuno... Todo simplemente increíble.
Si llegas muy cansado de un vuelo y quieres evitar el caos de la ciudad, simplemente apapachate aquí.

2026-03-25 via Nuitee
E
Elizabeth Castro Milla couple mx
10
2026-03-25 via Nuitee
G
Guillermo couple mx
10
2026-03-25 via Nuitee
L
Luiz Antonio solo_traveller br
8
2026-03-25 via Nuitee
J
Jose couple us
10
2026-03-23 via Nuitee
J
Janet solo_traveller mx
8
2026-03-23 via Nuitee
D
Deyanira extended_group mx
10
2026-03-23 via Nuitee
J
Juan couple ar
8
Buen hotel de aeropuerto ubicado en la misma Terminal
Pros:

.

Cons:

.

2026-03-22 via Nuitee
A
arturo Sebastian solo_traveller ar
10
Buena
Pros:

La comodidad

Cons:

El precio es excesivamente alto, mas alla de la comodidad de estar en el aeropuerto y no te incluyen el desayuno.

2026-03-21 via Nuitee
J
Jose solo_traveller mx
10
2026-03-21 via Nuitee
I
Isaac couple mx
10
2026-03-20 via Nuitee
C
Carlos solo_traveller be
1
Gran decepción!
Pros:

La ubicación en la Terminal.

Cons:

Me dieron el cuarto más alejado de la recepción, cuando traía mucho equipaje.
El cuarto tenía una TV que no funcionaba y tardaron mucho tiempo en mandar a alguien a revisar, quien no sabía usar la TV.
Me preguntaron que si estaba bien así y yo indignado me negué. Exigí cambio de cuarto. Con todo esto, ni siquiera pude cenar, ya que tardé 2 hrs en todo este movimiento, lo cual arruinó mi descanso.
Fue una falta de respeto y de lejos, no se compensa el precio contra el servicio recibido.

2026-03-20 via Nuitee
R
Robert solo_traveller us
8
2026-03-20 via Nuitee
V
Veronica couple ar
9
Práctico y cómodo perfecto para hacer una escala
Pros:

La cercanía al embarque nos vino muy bien ya que debíamos tomar otro vuelo

2026-03-19 via Nuitee
M
Maria Guadalupe family_with_children se
1
2026-03-18 via Nuitee