Holiday Inn ALMATY by IHG

Hotels
•
IHG
8 (102 reviews)
Timiryazev 2 D, Almaty, 050013 , Almaty , KZ
7-727-244 02 55

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Good place

Categories

Cleanliness
7.21
The review mentions 'Good place,' suggesting average cleanliness but no specific praise.
Service
8.18
Standard quality for this hotel tier.
Location
8.22
Standard quality for this hotel tier.
Room Quality
8.17
Standard quality for this hotel tier.
Amenities
8.2
Standard quality for this hotel tier.
Value for Money
8.16
Standard quality for this hotel tier.
Food and Beverage
8.21
Standard quality for this hotel tier.
Overall Experience
7.68
Overall impression based on mixed sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:57

Property Description

Luxurious Accommodations and Convenient Location
World-Class Dining and Recreation Facilities
Business and Event Spaces for Productive Stays
Immerse yourself in luxury at Holiday Inn ALMATY, an IHG Hotel, ideally located in the heart of Almaty. Indulge in international cuisine at Glasshouse restaurant, unwind at the bar/lounge, and stay active at the fitness center or terrace. With complimentary internet access, concierge services, and a business center, your needs are fully catered to. Host successful events in the expansive conference center or explore nearby attractions like the National Museum of Kazakhstan. Experience comfort in one of the 227 well-appointed rooms with modern amenities. Book now for a memorable stay in Almaty!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8
Based on 102 reviews
Cleanliness: 7.21
Service: 8.18
Location: 8.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 7.68
H
Hedi
10
Pros:

The room was neat and clean, and we appreciated the very nice towels and linens. We also really liked it. There were fresh water stations on every floor. The staff couldn't have been nicer or more helpful. A small café downstairs a very good latte!

2025-10-08 • via Nuitee
Y
Yuehan • family
10
Pros:

Good place

2025-07-22 • via Nuitee
C
Chetan
8
COULD BE BETTER
Pros:

HOTEL ROOMS ARE EXTREMELY SMALL AND CRAMPED . CHOICE OF VEG FOOD IN THE MENU IS EXTREMELY LIMITED.

2025-04-07 • via Nuitee
A
Ashok • family
4
Pros:

The property is completely out of sync with the times...from the filthy carpet to broken tiles and washroom knobs... everything was bad. When the temperature is 20 degrees, the hotel refused to switch on the AC. Staff are better. It is a big blot ok the Holiday Inn name. I moved to IBIS for 4 days.

2025-03-26 • via Nuitee
P
Paul
10
Pros:

The staff were excellant and helpfull.

2024-12-27 • via Nuitee
V
Verified traveler
6
Pros:

방에서 인터넷 와이파이가 안됨

2024-11-15 • via Nuitee
J
Junichi
10
Pros:

便利であった。

2024-11-09 • via Nuitee
E
Elina
10
Great place!
Pros:

Amazing stay. Great location, great service and one of the best breakfasts I ever had!

2024-10-30 • via Nuitee
R
Ravshan Uraimov Lisa
10
Pros:

Overall, it’s good hard to see the mountains. I had a mountain view broom, but there is barely mountains to see lots of buildings in front of window, and there is constructions on the backside of the hotel. I hope the spill improve in the future thanks.

2024-08-16 • via Nuitee
V
Victoriya • family
8
Pros:

The new renovation really fits the property and made my experience much better. Overall, amazing hotel with an exception of slow service and the hotel needs cleaning more often in the rooms.

2024-07-10 • via Nuitee
C
Cynthia
4
Changes for the worse
Pros:

I had a great stay in the fall of 2023. The summer of 2024, the hotel is undergoing renovation and a shift towards hosting large groups of tourists (often sleeping in the common areas as they awaited their rooms). Breakfast was of low quality. Some young people working at the front desk were excellent, and others were lackluster and poorly trained. location (near a large shopping center) is excellent, but I won't be back.

2024-06-18 • via Nuitee
V
Vitalii
10
Pros:

Excellent service

2024-06-04 • via Nuitee
N
NOREEN
8
Pros:

Need new carpet

2024-05-03 • via Nuitee
S
Sohn
2
Pros:

not good

2023-12-19 • via Nuitee
O
Oleksandr
4
Pros:

The hotel in general is fine but .. when I checked in there was a bat in my room, brought it to receiption in a bag: no excuses, no support or customers service. I am traveling for months and this is the place I will never come back

2023-11-13 • via Nuitee
X
Xuejun
6
Pros:

it’s in a convenient location, quiet and staff members are very friendly. But the property is a bit run down. The carpet needs to be replaced and the furnitures are old.

2023-08-24 • via Nuitee
K
Kevin
10
Pros:

This is an ideal area where for people who visits a country for the first time. The staff have been brilliant and extremely helpful and friendly.

2023-08-05 • via Nuitee
K
Kevin • partner
10
Pros:

Although I had problems when I arrived in the country with my partner was unfortunate was unable to meet me, the staff was able to assist my situation, they were extremely helpful and speak and understand good English, very impressed and great hospitality.

2023-07-31 • via Nuitee
W
Woojin
10
Pros:

Not bad, but not good

2023-07-18 • via Nuitee
A
Anela
10
Pros:

Such a great experience! Very attentive and helpful staff, delicious breakfast, safe and clean environment.

2023-06-18 • via Nuitee