Enjoy Coquimbo

Hotels
7.8 (331 reviews)
Avda Peñuelas Norte 56 , Coquimbo , cl

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly Service
Good Food
Cons:
Cleanliness Issues
Room Maintenance Problems
Value for Money Concern

Categories

Cleanliness
5.76
Multiple reviews mention serious cleanliness issues, including dirty carpets and bathrooms.
Service
9.23
Guests noted the friendliness and helpfulness of the staff.
Location
9.27
The location is consistently praised for its convenience.
Room Quality
7.22
Guests highlighted the deteriorating condition and maintenance issues in the rooms.
Amenities
7.75
Some include positive notes on available amenities, though others noted significant issues.
Value for Money
6.71
Several guests felt the price paid did not reflect the overall quality.
Food and Beverage
8.76
The quality of the restaurant food received good reviews.
Overall Experience
7.73
Overall experience was mixed, with some enjoying their stay while others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:14

Property Description

Stunning Oceanfront Views

Luxurious Rooms with Panoramic Views
Experience spacious rooms at Enjoy Coquimbo with breathtaking ocean or city views. Each room is equipped with LCD cable TV, a cozy seating area, work desk, and complimentary Wi-Fi.

Exciting Entertainment and Dining Options
Indulge in the hotel's casino featuring two bars, Blend and Soe, and the vibrant OVO nightclub. Treat your taste buds at the buffet restaurant, Santerra, offering a variety of delicious dishes.

Immerse yourself in the beauty of Coquimbo at Hotel de la Bahía, just 7 km from La Serena city center. Book now and enjoy complimentary private parking during your stay.

Important information:

All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chili are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Mar 15, 2026 until Tue, Dec 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 331 reviews
Cleanliness: 5.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 8.76
Overall Experience: 7.73
O
Oscar • family_with_children • cl
10
2026-05-23 • via Nuitee
R
Rodrigo • couple • cl
9
Excelente
Pros:

Desayuno bien, sin embargo muy repetitivo. Lo mismo de siempre

Cons:

Mejorar variedfades del desayuno

2026-05-22 • via Nuitee
J
Jose • couple • cl
7
2026-05-21 • via Nuitee
S
Sandra • solo_traveller • cl
1
Crónicas de una muerte anunciada :(
Pros:

Solo la.ubicación.

Cons:

La atención pésima, en cuanto a precio/calidad cada vez es peor...la higiene de las habitaciones deja mucho que desear en general la higiene es pésima.
Los complementos como televisión es antiguo y no tienen control para todos los Huéspedes, al menos eso nos contestaron.
Casino: si eres huésped, mínimo que la entrada al casino sea gratis.
El trago de cortesía malo, mejor ni molestarse en solicitarlo.
Desayuno: bajaron la calidad y el lobby jamás nos indicaron que habían cambiado el salón del desayuno, ya que habitualmente paramos ahí cuando viajamos desde stgo o viña.
Finalmente, el hotel va en decadencia.

2026-05-20 • via Nuitee
J
Jaime • solo_traveller • cl
3
Pros:

Nada

Cons:

Baño sucio e instalaciones en mal estado, muebles desgastados, televisor de hace 10 años

2026-05-19 • via Nuitee
D
Daniela • couple • cl
6
Falta mantencion y renovación insumos
Pros:

La vista

Cons:

Falta mantencion del edificio, se ve deteriorado. Agua tibia (no caliente)
En el spa no habían toallas
Batas viejas y gastadas

2026-05-18 • via Nuitee
M
María Eugenia • couple • cl
4
Me sentí estafada..
Cons:

La habitación estaba muy deteriorada, alfombra toda manchada, baño con hongos, sin manutención, paredes con filtración, pasillos del piso 5 todo lleno de manchas, muy caro, pero muy para lo que está convertido el hotel.

2026-05-18 • via Nuitee
K
Kohei • extended_group • cl
4
2026-05-17 • via Nuitee
C
Cristhian • couple • cl
4
Falta mantenimiento
Pros:

La ubicación y el tamaño de la habitación

Cons:

La Mantención del lugar mi malo

2026-05-17 • via Nuitee
D
Daniel • solo_traveller • cl
4
Pros:

Hotel sin mantencion tv viejas alfombras sucias puertas del balcón sin mantencion con cierres rotos no reponen el frigobar el room service no atiende a tiempo los pedidos el desayuno de mala calidad en fin se nota que el hotel esta abandonado no esta a altura que deberia estar

2026-05-16 • via Nuitee
T
Thiago • couple • cl
3
Cons:

Ducha no calentaba y no había aire acondicionado

2026-05-15 • via Nuitee
J
Javier • solo_traveller • cl
7
2026-05-15 • via Nuitee
J
Juan Pablo • solo_traveller • cl
7
Pros:

Ubicación

Cons:

El hotel es caro para el.estado en que se encuentra, camas en estado regular, falta de manutención

2026-05-15 • via Nuitee
E
Ernesto • solo_traveller • cl
9
2026-05-13 • via Nuitee
M
Miguel • couple • cl
5
Correcto
Pros:

Ubicación

Cons:

Está desgastad9, sábanas, almohadas.. Bien el restaurante renovado.

2026-05-12 • via Nuitee
K
Karla • solo_traveller • pe
5
El personal del casino es muy hostil
Pros:

La ubicación

Cons:

Está viejo, tenía muchas cosas que no funcionaban

2026-05-09 • via Nuitee
E
eduardo • couple • cl
5
2026-05-09 • via Nuitee
A
Alejandro • couple • cl
5
2026-05-08 • via Nuitee
E
Emilio • couple • cl
3
pieza mal aseada y con tv antigua
Pros:

Lo que me gusto fue la ubicacion

Cons:

Malo el aeo, el frigobar tenia restos de comida de huesped anterior
la habitación tiene un televisor del año 20000 app, sin streming o smartv, inaceptable para hotel 5 estrellas y lo que cobran

2026-05-06 • via Nuitee
E
esteban • solo_traveller • cl
10
2026-05-06 • via Nuitee