The Crown Hotel Napier

Hotels
Independent
9.4 (114 reviews)
Cnr Bridge Street and Hardinge Road, Napier, 4144 , Napier , NZ

Facilities

Meeting rooms
Fitness facilities
Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
Conference space
Golfing nearby
See all facilities

Review Highlights

Pros:
Excellent place to stay
Clean room and comfortable bed
Wonderful stay
Gorgeous room overlooking the water

Categories

Cleanliness
9.29
No specific mention but inferred positive from overall sentiment.
Service
9.76
Standard quality for this hotel tier.
Location
9.8
Location was mentioned positively with walking distance to bars, cafes, and restaurants.
Room Quality
9.75
Rooms were described positively with lovely views and comfort.
Amenities
8.78
No specific mention.
Value for Money
9.24
Inferred to be good based on positive feedbacks.
Food and Beverage
8.79
No specific mention.
Overall Experience
9.76
Overall sentiment is highly positive with recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:27

Property Description

Luxury Beachfront Hotel with 4.5 Star Rating

Recreational Amenities and Dining Options
Indulge in the fitness center, rent bicycles, and enjoy complimentary Wi-Fi. Visit the beachfront restaurant, Milk and Honey, for ocean views or savor room service. End your day with a drink at the bar/lounge.

Business Services and Event Space
Benefit from a business center, dry cleaning, and luggage storage. Host events in the conference center or meeting rooms with 172 square feet of space. Free onsite parking is available for your convenience.

Comfortable Guestrooms and Prime Location
Relax in one of the 39 guestrooms with modern amenities. The hotel is centrally located near popular attractions including The Urban Winery and Napier Botanical Gardens.

Book your luxurious stay at The Crown Hotel Napier for a premium experience in Napier's heart.

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Sustainability Certifications

    Qualmark Sustainable Tourism Business Award

Location

Guest Reviews

9.4
Based on 114 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.8
Room Quality: 9.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.76
D
Dean partner
10
Pros:

Excellent place to stay highly recommend

2025-09-07 via Nuitee
M
MA
8
Pros:

Clean room and comfortable bed.

2025-08-05 via Nuitee
T
Treena partner
10
Pros:

Wonderful stay, gorgeous room over looking the water.

2025-07-29 via Nuitee
S
Susan partner
10
Pros:

The room was lovely with a view of the sea, the hotel was within walking distance from the bars, cafes and restaurants. Couldn’t fault anything

2025-07-28 via Nuitee
D
Debbie partner
10
Pros:

Well situated; hotel is of an excellent standard with helpful staff

2025-07-04 via Nuitee
A
Alexandra partner
8
Pros:

Fantastic location to walk to eateries and bars etc. Getting slightly dated but a great place to stay nonetheless.

2025-06-18 via Nuitee
S
Sarah partner
10
Pros:

Had a great stay here. The staff member when we checked in was fantastic. Will definitely stay here next time we are in Napier.

2025-06-07 via Nuitee
H
Hugh
10
Pros:

Beautiful hotel and amazing view from our balcony! Manager and staff very helpful and friendly. Comfortable bed!! Spacious room!

2025-06-04 via Nuitee
D
David
10
Pros:

All

2025-05-17 via Nuitee
D
Deb partner
10
Pros:

We lived our stay here. A lovely room and very close to the beach, restaurants and shops.

2025-05-03 via Nuitee
H
Helen partner
8
Pros:

Very near cafes and restaurants, cinema and sea walks. The room overlooked a car park which was quite busy, but overall, the sea view and ambience was good.

2025-04-21 via Nuitee
B
BR
10
Pros:

Friendly, helpful staff. Good clean room with all the required amenities. Storage for bikes and in close proximity to excellent cafes, bars and restaurants.
Would not hesitate to stay here again.
Thanks Crown Napier for an enjoyable stay.

2025-04-20 via Nuitee
R
richard partner
10
Pros:

Our first room had a small king bed. Smallest I’ve ever seen. Had a rough night sleeping because of one of us turned over it jostled the other person
We went to the desk early the next morning to see if we could cancel the next night so we could find another hotel. Staff solved the problem by moving us to a room with a much bigger bed.
Great customer service and much appreciated

2025-04-20 via Nuitee
S
Steven partner
8
Pros:

The resort was tidy and a great location to the beach and restaurants. Staff were friendly.
One thing, would have been nice to have had a toilet brush.

2025-04-13 via Nuitee
C
Cheryle
10
Spot On
Pros:

Started with a very warm welcome by Perez, who is the best person you could choose to greet guests. Room spacious with balcony and water view. Large open hanging and storage space, not something we have experienced in hotels before but very good idea, pretty much like our walk in robe at home. Little sink, fridge and hot drink facilities behind a bifold door that lights up when you open, plus plunger coffee, big thumbs up. Another well conceived idea and implementation. Heated towel rack, separate shower and bath, as well as separate toilet across from bathroom, yet again, another well conceived application. Easy stair and lift access to room, restaurant, front of building, reception and undercover car park. Ticks all round. Well done.

2025-04-12 via Nuitee
G
Ged partner
10
Pros:

Easy of location

2025-03-22 via Nuitee
K
Koos partner
10
Pros:

Old yet new.

2025-03-11 via Nuitee
S
Savita
10
Pros:

Crown is one of the best in Napier. Have stayed a few times and will be back. Lovely room hand to lots of restaurants bars within walking, great views from room

2025-03-01 via Nuitee
J
Joan
10
Pros:

Lovely hotel in a great location.

2025-02-17 via Nuitee
D
Dr A N
6
Pros:

Bit tired overall. Easy check in. Good location.

2025-02-16 via Nuitee