Courtyard by Marriott Shanghai Central

Hotels
Courtyard by Marriott
8.8 (1447 reviews)
338 Heng Feng Road , Shanghai , cn

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good central location
Spacious and comfortable rooms
Cons:
Room cleanliness issues
Limited breakfast options
Inadequate room temperature control

Categories

Cleanliness
8.34
The room carpet was noted as not well vacuumed and a heavy odor of cigarette smoke was reported.
Service
9.31
Check-in and check-out staff are friendly and helpful, however, there were complaints about breakfast staff behavior.
Location
9.35
Praise for the central location and proximity to cafes and restaurants.
Room Quality
8.3
Room temperatures were problematic and the cleanliness was subpar in some reports.
Amenities
8.83
Adequate facilities were highlighted, but some improvements could be made.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.34
Breakfast menu could be improved; variety lacking especially for certain dietary preferences.
Overall Experience
9.11
Overall experience was rated positively but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:15

Property Description

Convenient Location
Courtyard by Marriott Shanghai Central is strategically positioned just steps away from Hanzhong Road Subway Station and a short walk from Shanghai Railway Station Subway Station, making it a prime choice for travelers looking for easy access to transportation hubs.

Modern Amenities
The hotel boasts rooms equipped with iPod docking stations, internet access, and floor-to-ceiling soundproofed windows for a peaceful stay. Guests can enjoy the indoor pool, 24-hour fitness centre, and a variety of dining options including MoMo Café and MoMo 2 Go.

Nearby Attractions
Situated within a short drive from popular landmarks like Nanjing Road and Jing'an Temple, guests can explore the vibrant surroundings effortlessly. Additionally, with quick access to major airports and the visa center, the hotel offers convenience for both leisure and business travelers.

Experience comfort and convenience at Courtyard by Marriott Shanghai Central.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas. The hotel does not actively provide disposable daily necessities such as toothbrushes, combs, bath wipes, razors, nail files and shoe polishes.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 15 per hour.

Location

Guest Reviews

8.8
Based on 1447 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
I
Ilya solo_traveller ru
9
2026-05-09 via Nuitee
J
jaroslaw solo_traveller pl
8
2026-05-06 via Nuitee
K
Kornitchouk solo_traveller cn
10
Good and clean.
Pros:

Great location. Good breakfast buffet. Clean , spacious rooms.

Cons:

Its fine but just a heads up for everyone, if you prepay, no deposit will be needed. If you pay at the property, you'll have to pay a deposit. Its not a plate rate either, its whatever they decide they want it to be. Should be a fixed amount or percentage.

2026-05-06 via Nuitee
S
Shimizu family_with_children jp
8
Pros:

Big Room, Nice Atmosphere

Cons:

No Bathrobe

2026-05-05 via Nuitee
E
En couple tw
5
2026-05-04 via Nuitee
N
Neda couple fr
8
Pros:

Very good hotel.
Keep doing the great job .

2026-05-04 via Nuitee
E
Eduardo Mauro extended_group br
10
Foi tudo ótimo
Pros:

Serviço, conforto

Cons:

Carpete no chão

2026-05-03 via Nuitee
P
Philip extended_group gb
10
2026-05-03 via Nuitee
K
kim extended_group kr
10
강추~!
Pros:

시설도 만족스럽고 직원들도 모두 친절했습니다

Cons:

시설이 조금 노후화된 느낌이 있습니다

2026-05-02 via Nuitee
H
HSIAO TANG solo_traveller tw
10
Pros:

舒適 又整潔
飯店位置相當好

Cons:

2026-05-02 via Nuitee
B
Benjamin solo_traveller us
10
2026-05-01 via Nuitee
Y
Yury Kuchin family_with_children ru
10
Pros:

We had a wonderful stay at this hotel. Even though we arrived very early in the morning, the staff did their best to check us in as soon as possible. We really appreciated that they didn't make us wait until the official check-in time.

The room was perfectly clean, and everything was well-maintained. But what stood out the most was the service — everyone we met was friendly, welcoming, and helpful.

Thank you for a great start to our trip. We would definitely stay here again.

2026-04-26 via Nuitee
M
Mengteang family_with_children kh
10
Pros:

Location

2026-04-23 via Nuitee
extended_group kr
10
WHAT A GREAT SERVICE IN HOTEL !
Pros:

The greatest service is in my experience ever. Kind service of reception, perfect cleaning service in room, comfortable delivery pick-up system in hotel, great location, three-bed-room for friend trip.

Cons:

We'd delivered some food at once every day due to comfortable delivery system in China. In the three-bad-room, there is just one chair. So we cannot take a sit as comfortable. But room condition is extremely good. It's a little bit acceptable.

2026-04-21 via Nuitee
Валентина extended_group ru
9
Хорошие впечатления
Pros:

персонал, завтрак, чистота, комфорт

Cons:

Нет халатов

2026-04-19 via Nuitee
W
Wen Shao family_with_children au
7
Great and helpful staff !
Pros:

Location is great, near Shanghai station!

Cons:

Is rather old…

2026-04-19 via Nuitee
G
gülhan extended_group gb
10
Very good
Pros:

Communication rooms

2026-04-17 via Nuitee
H
Hannah couple de
9
Pros:

The view and the really great breakfast!

2026-04-15 via Nuitee
A
Aleksandr solo_traveller ru
10
Pros:

Хорошая гостиница в целом, до метро примерно 5 мин пешком

2026-04-14 via Nuitee
T
Tatiana couple ru
10
Комфортное проживание, отличное настроение
Pros:

Отличный отель! Красивый, комфортный, чистый. Удобное расположение, до метро 5 мин ходьбы. В пешей доступности дом 1000 деревьев, храм нефритового Будды, вокзал,магазинчики, кафе. Большие номера с окнами от Пола до потолка, красивый вид из окон! Завтраки с большим выбором блюд европейской и китайской кухни. Персонал на ресепшен говорит по английски, всегда можно договориться по любому вопросу. Рекомендуем останавливаться в этом отеле))

2026-04-12 via Nuitee