Courtyard by Marriott Shanghai Central

Hotels
•
Courtyard by Marriott
8.8 (1395 reviews)
338 Heng Feng Road , Shanghai , cn

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good central location
Spacious and comfortable rooms
Cons:
Room cleanliness issues
Limited breakfast options
Inadequate room temperature control

Categories

Cleanliness
8.34
The room carpet was noted as not well vacuumed and a heavy odor of cigarette smoke was reported.
Service
9.31
Check-in and check-out staff are friendly and helpful, however, there were complaints about breakfast staff behavior.
Location
9.35
Praise for the central location and proximity to cafes and restaurants.
Room Quality
8.3
Room temperatures were problematic and the cleanliness was subpar in some reports.
Amenities
8.83
Adequate facilities were highlighted, but some improvements could be made.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.34
Breakfast menu could be improved; variety lacking especially for certain dietary preferences.
Overall Experience
9.11
Overall experience was rated positively but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:15

Property Description

Convenient Location
Courtyard by Marriott Shanghai Central is strategically positioned just steps away from Hanzhong Road Subway Station and a short walk from Shanghai Railway Station Subway Station, making it a prime choice for travelers looking for easy access to transportation hubs.

Modern Amenities
The hotel boasts rooms equipped with iPod docking stations, internet access, and floor-to-ceiling soundproofed windows for a peaceful stay. Guests can enjoy the indoor pool, 24-hour fitness centre, and a variety of dining options including MoMo Café and MoMo 2 Go.

Nearby Attractions
Situated within a short drive from popular landmarks like Nanjing Road and Jing'an Temple, guests can explore the vibrant surroundings effortlessly. Additionally, with quick access to major airports and the visa center, the hotel offers convenience for both leisure and business travelers.

Experience comfort and convenience at Courtyard by Marriott Shanghai Central.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas. The hotel does not actively provide disposable daily necessities such as toothbrushes, combs, bath wipes, razors, nail files and shoe polishes.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 15 per hour.

Location

Guest Reviews

8.8
Based on 1395 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
I
Ingvar • family_with_children • fi
9
2026-03-07 • via Nuitee
葉 • solo_traveller • tw
8
2026-03-07 • via Nuitee
M
MOSAAD RAGHEB • family_with_children • eg
9
Pros:

The staff was very professional especially the check in and the tea corner service was amazing

Cons:

Nothing

2026-03-07 • via Nuitee
P
Pavel • couple • ru
1
Pros:

Don’t return deposit

2026-03-07 • via Nuitee
J
Jinyoung • family_with_children • kr
9
청결하고 위치가 좋아서 가족여행에 적합합니다.
Pros:

청결하고 직원들이 친절했으며, 지하철 역과 가까워서 이동이 편리했습니다.

Cons:

아침 매뉴 중 아이들이 먹을 음식의 선택 폭이 좀 더 넓었으면 좋겠습니다

2026-02-27 • via Nuitee
O
Oliver • solo_traveller • de
9
2026-02-23 • via Nuitee
E
Evgeniya • couple • ru
8
2026-02-14 • via Nuitee
S
Shahriman • family_with_children • my
8
Great stay
Pros:

Spacious, clean and cosy

Cons:

Crowded dining area during breakfast and long queue to get a place. The management of assigning the table to the guest can be better.

2026-02-12 • via Nuitee
I
I Hsuan • couple • tw
10
2026-02-11 • via Nuitee
M
Miroslav • family_with_children • rs
8
2026-01-31 • via Nuitee
임 • extended_group • kr
10
nice and clean
Pros:

satified

Cons:

n/a

2026-01-31 • via Nuitee
G
Gabriel • family_with_children • fr
8
2026-01-31 • via Nuitee
D
Dịu • couple • vn
9
2026-01-31 • via Nuitee
E
Ekaterina • couple • ru
8
2026-01-29 • via Nuitee
M
Marcio • solo_traveller • br
9
2026-01-27 • via Nuitee
W
Walid • solo_traveller • dz
10
2026-01-22 • via Nuitee
L
L Soujanya • family_with_children • au
10
Pros:

It is great. Had good experience and staff are amicable

2026-01-21 • via Nuitee
L
L Soujanya • family_with_children • au
10
2026-01-21 • via Nuitee
K
KAMALESH • extended_group • in
8
It was a very comfortable hotel to stay with a great location
Pros:

The breakfast options were good

Cons:

The room was pretty cold & unable to change the temperature

2026-01-20 • via Nuitee
T
Tim • solo_traveller • de
7
Pros:

Super Lage, nettes Personal und gutes Frühstück

Cons:

Mein Zimmer war immer zwischen 23 und 25.5 Grad warm. Ich habe dann versucht die Temperatur runterzuregeln, aber das ging nicht. An der Rezeption sagte man mir, der Regler sei um diese Jahreszeit außer Funktion da die Temperatur zentral auf 23 Grad geregelt wird. Zimmer tauschen ging auch nicht da es im ganzen Hotel keine Zimmer gibt bei denen man ein Fenster öffnen kann. Man hat mir dann einen Ventilator gegeben... mehr konnte man nicht machen. 23 Grad sind zum schlafen im Winter deutlich zu warm (man konnte die Klimaanlage ausstellen, dadurch ist die Temperatur aber leider auch nicht unter 23 Grad gesunken).

2026-01-20 • via Nuitee