Courtyard by Marriott Shanghai Central

Hotels
Courtyard by Marriott
8.8 (1573 reviews)
338 Heng Feng Road , Shanghai , CN

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good central location
Spacious and comfortable rooms
Cons:
Room cleanliness issues
Limited breakfast options
Inadequate room temperature control

Categories

Cleanliness
8.34
The room carpet was noted as not well vacuumed and a heavy odor of cigarette smoke was reported.
Service
9.31
Check-in and check-out staff are friendly and helpful, however, there were complaints about breakfast staff behavior.
Location
9.35
Praise for the central location and proximity to cafes and restaurants.
Room Quality
8.3
Room temperatures were problematic and the cleanliness was subpar in some reports.
Amenities
8.83
Adequate facilities were highlighted, but some improvements could be made.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.34
Breakfast menu could be improved; variety lacking especially for certain dietary preferences.
Overall Experience
9.11
Overall experience was rated positively but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:15

Property Description

Convenient Location
Courtyard by Marriott Shanghai Central is strategically positioned just steps away from Hanzhong Road Subway Station and a short walk from Shanghai Railway Station Subway Station, making it a prime choice for travelers looking for easy access to transportation hubs.

Modern Amenities
The hotel boasts rooms equipped with iPod docking stations, internet access, and floor-to-ceiling soundproofed windows for a peaceful stay. Guests can enjoy the indoor pool, 24-hour fitness centre, and a variety of dining options including MoMo Café and MoMo 2 Go.

Nearby Attractions
Situated within a short drive from popular landmarks like Nanjing Road and Jing'an Temple, guests can explore the vibrant surroundings effortlessly. Additionally, with quick access to major airports and the visa center, the hotel offers convenience for both leisure and business travelers.

Experience comfort and convenience at Courtyard by Marriott Shanghai Central.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas. The hotel does not actively provide disposable daily necessities such as toothbrushes, combs, bath wipes, razors, nail files and shoe polishes.

Please note that the swimming pool will be closed for annual maintenance from June 22nd,2026 to June 28th,2026, while the gym will remain open as usual.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1573 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
S
Siew Kit solo_traveller sg
10
Pros:

Friendly staff. Location is good

Cons:

Nil

2026-09-19 via Nuitee
N
Nino couple ge
1
Cons:

საშინელი პერსონალი,არ გავჩერდით გადავედით სახვა სასტუმროში

2026-09-18 via Nuitee
C
Chris solo_traveller my
10
2026-09-12 via Nuitee
A
Alfonso family_with_children it
5
Discreto, 5 stelle cinesi non italiane
Pros:

La grandezza

Cons:

Il trattamento economico

2026-09-11 via Nuitee
M
Marie couple fr
9
Très bien conforme aux attentes
Pros:

- Chambre calme, propre, salle de bain spacieuse
- Personnel accueillant et serviable
- Petit déjeuner copieux et varié, style chinois et occidental

Cons:

- Pas de jacuzzi dans la piscine
- L’emplacement un peu excentre - à 2 stations de métro de People Square

2026-09-09 via Nuitee
M
Maria Rosaria family_with_children it
10
Pros:

Buona colazione
Stanze accoglienti e comode

Cons:

Un po datato

2026-09-09 via Nuitee
S
Sung Hee extended_group kr
2
이재까지 15년 부킹닷컴 사이트 얘약으로 호탤 이용했는데 이번 상하이 호텔은 최악암!
Pros:

체크인 객실 722호, 방은 성인3인 쾌적하개 머물수 있는 공간에 더블3Bed! 여기까진 좋음!
저녁애 샤워실을 이영하기 전 까진 모든게 완뱍하게 보였음 . 샤워실 유리문턱애 넓게 핀 검은 곰팡이와 수도꼭지는 불안정하게 달려진 채로 제대로 흔들거리더니 분리돼 바닥애 떨어잠! 이 모든 사태가 밤 10가 다돼 벌어짐! 오랜만의 여행이 첫날만애 다 무너짐, 이 땨부터 컨다션 바닥. 매나저애게 쫒아가 상황 설명하고 욕실 사진 보여주니 아개 정멀 그방 욕실이녀며 .. 잠시후 메이드 한명, 수라공 한명, 갹실 작원까지 총 세명이 들어오고 이 때부터 락스 같은 세재를 연신 뿌려댜며 청소허고 고차고.. 우리장 갹살문은 활짝 열어둔채로 ..지나가는 다른 방 사람들은 기웃대고!! 이게 뭔가, 난 어디?? 아개 4성급 새계 체인 호텔 명성인가?? 밤에 냠샤때문애 담도 설치고 아침에 멍하니 정신까지 혼미했음. 다음알 저녁 들어와보니 문앞에 사과레터와 함께 객실 이동해준다눈 내용..방은 버꿨자만 우이위 하루는 누구에게 보상울 받나!!

Cons:

욕실 청결 엉망, 도댜체 이런 비위생적인 객실을 팔다나 놀라울지경!

2026-09-09 via Nuitee
C
Chiozzotto family_with_children it
8
2026-09-08 via Nuitee
J
Jan Hendrik solo_traveller de
7
Cons:

Einrichtung war etwas in die Jahre gekommen, wirkt an Stellen nicht Marriott like. Das Frühstück war im Preis enthalten, aber nicht wirklich überzeugend und sehr überlaufen. Die Excutive Lounge hatte schräge Öffnungszeiten und es wurde sehr schnell / pünktlich alles abgeräumt.

2026-09-07 via Nuitee
D
Demi solo_traveller tw
9
2026-09-06 via Nuitee
O
Oria solo_traveller ch
8
2026-09-04 via Nuitee
S
Shadi family_with_children ae
9
2026-09-03 via Nuitee
Y
Yuan solo_traveller tw
8
Pros:

服務好 房間空間大 離地鐵站走路約5分鐘

Cons:

早餐沒什麼變化 每天都差不多

2026-09-01 via Nuitee
J
Jankovic solo_traveller me
8
2026-08-29 via Nuitee
A
Abel extended_group es
10
Pros:

Tuvieron el súper detalle de dejarme una pequeña tarta porque fue mi cumpleaños durante mi estancia

2026-08-26 via Nuitee
S
Sachin solo_traveller bh
9
2026-08-25 via Nuitee
淑芬 solo_traveller tw
8
2026-08-24 via Nuitee
P
Pei Yee solo_traveller de
9
Not luxurious but stress-free stays!
Pros:

Location! Lounge with relaxing evening! The friendly staffs...

Cons:

A light smoking smell in the hall of the executive suite with a air purifier, it's improved.

2026-08-24 via Nuitee
淑芬 solo_traveller tw
8
2026-08-24 via Nuitee
J
jing solo_traveller de
8
Pros:

Die Größe des Zimmer

Cons:

Lage

2026-08-24 via Nuitee