Courtyard by Marriott Shanghai Central

Hotels
•
Courtyard by Marriott
8.8 (1524 reviews)
338 Heng Feng Road , Shanghai , cn
+86 21 2215 3888

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good central location
Spacious and comfortable rooms
Cons:
Room cleanliness issues
Limited breakfast options
Inadequate room temperature control

Categories

Cleanliness
8.34
The room carpet was noted as not well vacuumed and a heavy odor of cigarette smoke was reported.
Service
9.31
Check-in and check-out staff are friendly and helpful, however, there were complaints about breakfast staff behavior.
Location
9.35
Praise for the central location and proximity to cafes and restaurants.
Room Quality
8.3
Room temperatures were problematic and the cleanliness was subpar in some reports.
Amenities
8.83
Adequate facilities were highlighted, but some improvements could be made.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.34
Breakfast menu could be improved; variety lacking especially for certain dietary preferences.
Overall Experience
9.11
Overall experience was rated positively but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:15

Property Description

Convenient Location
Courtyard by Marriott Shanghai Central is strategically positioned just steps away from Hanzhong Road Subway Station and a short walk from Shanghai Railway Station Subway Station, making it a prime choice for travelers looking for easy access to transportation hubs.

Modern Amenities
The hotel boasts rooms equipped with iPod docking stations, internet access, and floor-to-ceiling soundproofed windows for a peaceful stay. Guests can enjoy the indoor pool, 24-hour fitness centre, and a variety of dining options including MoMo Café and MoMo 2 Go.

Nearby Attractions
Situated within a short drive from popular landmarks like Nanjing Road and Jing'an Temple, guests can explore the vibrant surroundings effortlessly. Additionally, with quick access to major airports and the visa center, the hotel offers convenience for both leisure and business travelers.

Experience comfort and convenience at Courtyard by Marriott Shanghai Central.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas. The hotel does not actively provide disposable daily necessities such as toothbrushes, combs, bath wipes, razors, nail files and shoe polishes.

Please note that the swimming pool will be closed for annual maintenance from June 22nd,2026 to June 28th,2026, while the gym will remain open as usual.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 15 per hour.

Location

Guest Reviews

8.8
Based on 1524 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
V
Viktor • family_with_children • me
8
Хороший отель. Отличное место. Рядом есть метро и рестораны и ТЦ. Хороший ресторан возле blue frog
Pros:

Хорошее расположение. Персонал отлично помогал. Хорошая кровать и постель. Кухня и европейская и китайская. Завтраки хорошие.

Cons:

Бассейн детский не глубокий. Маленький и там постоянно были дети занимались. Сауны нет. Плохой интернет. Нет умных туалетов и роботов доставщиков. Кондиционер работал в одном режиме и было либо холодно либо жарко.

2026-07-25 • via Nuitee
F
Farnaz • couple • nl
6
Pros:

The hotel itself is not bad, it’s part of a chain and we stayed in multiple locations of Marriott. However, this time we really got disappointed.

Cons:

The housekeeping was terrible, for everything we needed to ask multiple times, they even didn’t take the rubbish or even changing the linen properly. The breakfast was a mess with so many people that they are taking over each other for a plate because of shortages. In general, I would not stay in this hotel at least in Shanghai.

2026-07-25 • via Nuitee
R
Ruizhu • family_with_children • fr
9
Pros:

Excellent service, great location if you travel by train. Super comfy bed and room is very clean.
There are lots of choices for food around the hotel, I would definitely go again next time in Shanghai.

2026-07-23 • via Nuitee
P
Pierre-Louis • solo_traveller • fr
9
2026-07-23 • via Nuitee
L
Leslie • solo_traveller • lk
7
Pros:

Front officr staff is very helpful and efficient.

Cons:

Selections of Breatfirst buffee is limited. Most are combining with Pork. Some are not lable properly.

2026-07-23 • via Nuitee
J
jasem • couple • kw
7
3 to 4 days ok
Pros:

‏location

Cons:

Staff old lady no good toke

2026-07-22 • via Nuitee
K
kohlematthias • Family • Hannover, Lower Saxony
8
Nice stay in central Shanghai
Pros:

We had a lovely stay at the Courtyard Marriott Central Shanghai with our family. The hotel is in a fantastic central location, making it easy to reach all the main attractions and get around the city quickly. The staff were friendly, and everything was comfortable and well organized. We’d happily stay here again and would recommend it to anyone visiting Shanghai!

2026-07-20 • via Tripadvisor
C
Celestine • extended_group • sg
8
2026-07-20 • via Nuitee
A
Abulaf • solo_traveller • tr
8
2026-07-20 • via Nuitee
C
catherinejodiea • Family • Cairns, Cairns Region, Queensland
6
Won't be back to this one
Pros:

This place is showing its age and the location might be the best thing that can be said about the hotel, within walking distance of Hanzhong Station Exit 1. During our week long stay we tired of running the gauntlet of smokers right at the front door every time we exited/entered. Staff here were indifferent from check in to check out. The place was clean but the room was tired and twice housekeeping forget to clean it. We had to remind them at 5pm but surprisingly on the day of 12 noon check out, they were banging on the door at 10.30am. Whilst the executive lounge had a view of the cityscape, the refreshments were average; particularly the afternoon tea offerings. Better value for money hotels in this city, look elsewhere.

2026-07-19 • via Tripadvisor
E
EUN YOUNG • solo_traveller • kr
9
2026-07-19 • via Nuitee
S
Said • family_with_children • fr
7
Pros:

Cher pour l’hôtel. P’tit dej peu fourni et emplacement très moyen

2026-07-18 • via Nuitee
E
Evgeniia • family_with_children • cy
8
В целом достойно
Pros:

Большие номер, чисто

Cons:

Устаревший отель, хотелось бы обновить сами помещения

2026-07-17 • via Nuitee
吴玉清 • family_with_children • cn
5
2026-07-17 • via Nuitee
Y
Yousra • family_with_children • eg
9
2026-07-16 • via Nuitee
J
Julie • family_with_children • fr
10
Parfait pour un séjour touristique
Pros:

L’hôtel est très bien placé à 3-4 mn à pieds d’une station de métro. Dans le quartier il y a plusieurs ndroits où prendre le petit déjeuner,manger.Il y a également un petit centre commercial avec un supermarché,ce qui est bien pratique. L’hôtel est très bien, la chambre était spacieuse et propre. Le personnel parle un peu anglais et est très disponible en cas de besoin. Hôtel parfait pour un séjour touristique

2026-07-16 • via Nuitee
N
Nathani • family_with_children • id
9
2026-07-13 • via Nuitee
S
Siarhei • family_with_children • by
9
2026-07-12 • via Nuitee
J
Jean Pierre • family_with_children • fr
10
2026-07-10 • via Nuitee
A
Anika • family_with_children • bd
8
Great.
Pros:

Everything is good.

Cons:

Need to increase food options in the room service menu.

2026-07-10 • via Nuitee