Courtyard by Marriott Shanghai Central

Hotels
Courtyard by Marriott
8.8 (1395 reviews)
338 Heng Feng Road , Shanghai , cn

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good central location
Spacious and comfortable rooms
Cons:
Room cleanliness issues
Limited breakfast options
Inadequate room temperature control

Categories

Cleanliness
8.34
The room carpet was noted as not well vacuumed and a heavy odor of cigarette smoke was reported.
Service
9.31
Check-in and check-out staff are friendly and helpful, however, there were complaints about breakfast staff behavior.
Location
9.35
Praise for the central location and proximity to cafes and restaurants.
Room Quality
8.3
Room temperatures were problematic and the cleanliness was subpar in some reports.
Amenities
8.83
Adequate facilities were highlighted, but some improvements could be made.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.34
Breakfast menu could be improved; variety lacking especially for certain dietary preferences.
Overall Experience
9.11
Overall experience was rated positively but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:15

Property Description

Convenient Location
Courtyard by Marriott Shanghai Central is strategically positioned just steps away from Hanzhong Road Subway Station and a short walk from Shanghai Railway Station Subway Station, making it a prime choice for travelers looking for easy access to transportation hubs.

Modern Amenities
The hotel boasts rooms equipped with iPod docking stations, internet access, and floor-to-ceiling soundproofed windows for a peaceful stay. Guests can enjoy the indoor pool, 24-hour fitness centre, and a variety of dining options including MoMo Café and MoMo 2 Go.

Nearby Attractions
Situated within a short drive from popular landmarks like Nanjing Road and Jing'an Temple, guests can explore the vibrant surroundings effortlessly. Additionally, with quick access to major airports and the visa center, the hotel offers convenience for both leisure and business travelers.

Experience comfort and convenience at Courtyard by Marriott Shanghai Central.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas. The hotel does not actively provide disposable daily necessities such as toothbrushes, combs, bath wipes, razors, nail files and shoe polishes.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 15 per hour.

Location

Guest Reviews

8.8
Based on 1395 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
I
INRIADI JAYA SETIADI NIO family_with_children id
10
2026-03-28 via Nuitee
S
Suet ying couple hk
9
Pros:

酒店房間夠大,早餐豐富,員工態度友善

Cons:

床褥太軟

2026-03-24 via Nuitee
F
Francois extended_group fr
9
2026-03-24 via Nuitee
I
Iulian solo_traveller ro
10
Superb
Pros:

Poziția, serviciile și personalul

Cons:

Nu este nimic să nu îmi placă

2026-03-24 via Nuitee
M
Martik couple am
9
2026-03-22 via Nuitee
C
Che Ho Steve couple hk
8
寧靜,性價比好。
Pros:

位置方便,寧靜社區,後面是河邊,可散步,附近吃的也不錯。 早餐很豐富。

Cons:

沒有,只是酒店的入口讓司機有點難找。

2026-03-22 via Nuitee
S
SELÇUK family_with_children tr
8
Pros:

Lobi personeli genelde sorularıma yardımcı oldu. Odalar temizdi ama tadilat ihtiyacı var.

Cons:

Kahvaltıda zeytin hiç yoktu ve peynir ise çok azdı. Allahtan omlet yapan bir çocuk vardı.

2026-03-21 via Nuitee
B
Bavuudorj extended_group mn
5
Pros:

The hotel is very easy to access and is the best located hotel.

Cons:

The hotel feels a bit outdated for the price charged.

2026-03-19 via Nuitee
S
silvia family_with_children fr
9
2026-03-19 via Nuitee
A
Alessandro couple it
7
Pros:

Molto comoda. Il personale è cortese anche se pochi troppi pochi dipendenti parlano inglese.
Ma in Cina questo è comune anche in altri alberghi di questo livello

Cons:

Il servizio Lounge è troppo limitato.
La mattina è chiuso e alla sera alle 19.30 non si può più cenare.
È troppo presto se un ospite viene per lavorare non può avere questo limite anche perché è un costo ulteriore senza poterne usufruire.

2026-03-18 via Nuitee
K
KUNTAL couple in
9
2026-03-14 via Nuitee
D
Dinara extended_group kz
10
Отель был чистым и комфортным.Завтрак был разнообразным и вкусным.Расположение очень удобным.Спасибо .
Pros:

Завтрак разнообразный

2026-03-12 via Nuitee
A
Andy269 solo_traveller de
9
2026-03-12 via Nuitee
D
Dinara solo_traveller kz
10
Нам все понравилось .Цена и качество соответвует .Спасибо .
Pros:

Завтрак вкусный и разнообразный

Cons:

Все было хорошо

2026-03-11 via Nuitee
I
Ingvar family_with_children fi
9
2026-03-07 via Nuitee
M
MOSAAD RAGHEB family_with_children eg
9
Pros:

The staff was very professional especially the check in and the tea corner service was amazing

Cons:

Nothing

2026-03-07 via Nuitee
solo_traveller tw
8
2026-03-07 via Nuitee
P
Pavel couple ru
1
Pros:

Don’t return deposit

2026-03-07 via Nuitee
J
Jinyoung family_with_children kr
9
청결하고 위치가 좋아서 가족여행에 적합합니다.
Pros:

청결하고 직원들이 친절했으며, 지하철 역과 가까워서 이동이 편리했습니다.

Cons:

아침 매뉴 중 아이들이 먹을 음식의 선택 폭이 좀 더 넓었으면 좋겠습니다

2026-02-27 via Nuitee
O
Oliver solo_traveller de
9
2026-02-23 via Nuitee