Residence Inn by Marriott Sheikh Zayed Road

Hotels
Marriott
9 (63 reviews)
Sheikh Zayed Road, Dubai , Dubai , AE

Facilities

Free breakfast
Full-service spa
Fitness facilities
Comprehensive recycling policy
Health club
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Attentive staff
Great location
Comfortable stay
Top notch amenities
Cons:
Elevators were a major nuisance every morning.

Categories

Cleanliness
9.21
Rooms are clean and always tidy.
Service
9.18
Hotel staff are attentive and courteous.
Location
9.22
Great location, very convenient to metro and other places of activities.
Room Quality
9.17
Very comfortable stay and happy with room cleanliness.
Amenities
9.2
Top notch amenities and services.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.21
Very good breakfast but not mentioned extensively.
Overall Experience
9.18
Always very pleased to stay here.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:48

Property Description

Luxurious Spa and Wellness Facilities
Indulge in massages, body treatments, and facials at the full-service spa. Stay active at the health club, outdoor pool, and sauna for ultimate relaxation.

Delightful Dining Options
Savor delectable meals at the hotel's restaurants or simply enjoy the convenience of 24-hour room service. Start your day with a complimentary continental breakfast and grab snacks from the cafes.

Convenient Amenities and Services
Benefit from complimentary wireless internet, concierge services, and a business center. The hotel offers babysitting, shuttle services, and a roundtrip airport shuttle for your ease and comfort.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 63 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 9.18
M
Morris
6
Pros:

Elevators were a major nuisance from only the 6th floor every morning. Get them fixed otherwise great location and great hotel

2025-10-11 via Nuitee
F
Francis partner
10
Pros:

The hotel staff are attentive and courteous. The rooms are clean and always tidy. Its location is very convenient to metro and other place of activities.

2025-09-27 via Nuitee
C
Charan Kamal Singh family
10
Pros:

The stay was very comfortable and the staff were full of hospitality.

2025-08-20 via Nuitee
S
shreya
10
Pros:

Always very pleased to stay at Residence Inn! The staff and the amenities of the hotel are always top notch. My all time preferred hotel whilst staying in Dubai.

Very happy with my room, the cleanliness & all the services

2025-07-30 via Nuitee
A
Altaf family
10
Pros:

Very good location - near Financial Centre Metro. Very good breakfast and service was excellent. Free transportation to Mall of Emirates.

2025-07-29 via Nuitee
M
Michael
10
Pros:

Absolutely everything. The free upgrade to a Suite was just lovely of them. It was outstanding and made my stay that more comfortable.

The guys on Parking outside were super friendly and very efficient with helping me with my mobility scooter into cabs.

It was always a pleasure to see the staff and they go above and beyond at the residences.

Location was perfect two mins from the Metro Stop, local shops and restaurants.

I WILL definitely return.

2025-07-18 via Nuitee
P
PAHOLA
10
Pros:

Excelente, muy recomendado

2025-07-13 via Nuitee
F
F4002ZXmustafas Family gb
2
Serious Feedback
Pros:

Dear Team,

This was my second stay at your property. Unfortunately, both experiences were disappointing.
• First stay (last year): Terrible check-in. Night manager refused to check us in without a physical Explore form, despite me traveling with my wife and infant. Still haven’t received my stay points.
• Second stay: Chose to return only due to the location. Avoided Explore rate this time to prevent issues. Check-in was smooth, and most staff were great—especially Ahmed (back of house), Mohammad Khan, and the breakfast team.

However, the stay was ruined by cockroach sightings in two separate rooms. My wife was distressed, and we had to change rooms multiple times. The final upgrade helped, but the stress and sleepless nights overshadowed our trip. No compensation was offered.

To make matters worse, we were charged extra for internet we never used, and no feedback survey was sent after checkout, which seems intentional.

I hope management reviews this seriously. I’m open to discussing it further—my email is on file.

2025-06-10 via Tripadvisor
D
Dhiaa
10
Pros:

Very clean and professional

2025-06-06 via Nuitee
R
Roohul partner
8
Pros:

Our stay was nice and comfortable, hotel was very clean. However, at time the getting the lift can be an issue but other than that, the stay was perfect.

2025-06-04 via Nuitee
R
Rafael Kenji
10
Pros:

Great hotel, great staff, great localization.

2025-05-31 via Nuitee
G
gtC7057CE Family in
8
Comfortable Stay, But Staff Needs Improvement
Pros:

The room at Residence Inn Marriott Sheikh Zayed Road was clean, spacious, and well-equipped—perfect for a comfortable stay. The location is great too. However, the staff could be more attentive and responsive. Service didn’t quite meet expectations for a Marriott property. Still, a decent option if you're looking for convenience and comfort.

2025-05-17 via Tripadvisor
V
Verified traveler family
10
Pros:

Only issue with elevators

2025-05-11 via Nuitee
M
Mohamed
6
Pros:

Bad maintenance. Terrible elevators. Great staff. Excellent rooms.

2025-04-29 via Nuitee
A
Aram family
8
Pros:

It’s very good location and beautiful area

2025-04-29 via Nuitee
M
Mohamed family_with_children
8
Pros:

Great location. Great rooms. Amazing and friendly staff. Terrible elevators.

2025-04-26 via Nuitee
S
Sunil Kumar family
10
Pros:

Lovely hotel, and the staff are very friendly and helpful. We had a great stay.

2025-04-24 via Nuitee
B
BUSRA
8
Guzel ama asansor sikintili
Pros:

Odalarin buyuklugu, temizligi ve dizayni cok guzel. Yataklar rahat. Kahvaltisi yeterli. Yanliz asansorler gelmek bilmiyor. Acilen elden gecirilmeli. Tum personel ayni asansorleri kullaniyor. Servis asansoru yok. Buda dogal olarak yogunluk yaratiyor. Buna bir cozum bulunmaz ise tekrar kalmam.

2025-04-18 via Nuitee
W
worldtrvler76 Friends getaway in
10
Great Stay at Residence Inn by Marriott Sheikh Zayed Road
Pros:

We had a wonderful stay at Residence Inn by Marriott Sheikh Zayed Road! The location is incredibly convenient, just a minute's walk from the metro station, which made exploring the city so much easier. The room we stayed in had been recently renovated, and it was spotless and comfortable – everything felt fresh and modern.

The gym exceeded our expectations, offering a fantastic range of equipment, which is not always the case at hotels of this level. It was a great way to stay on top of our fitness routine while traveling.

The only minor downside was the breakfast – it was a bit chaotic at times, especially during peak hours. However, we always managed to find a quiet corner to enjoy our meal, so it didn't take away from the overall experience.

I highly recommend this hotel for anyone visiting Dubai, especially if you're looking for a comfortable, well-equipped place with an unbeatable location!

2025-04-13 via Tripadvisor
N
nunyabutloveya Solo travel uy
8
A wonderful hotel in a great location!
Pros:

This is a wonderful hotel in a great location. The metro is really close which makes getting around Dubai very easy. The room was exceptionally clean and updated with a modern but warm feel. The free breakfast was delicious and was more like a proper buffet compared to what is served at the Residence Inn in the USA. The coffee drink machine and the watermelon juice were two standouts for me. This will be my go to hotel when visiting Dubai.

2025-04-12 via Tripadvisor