The Gibside Hotel

Hotels
Front St, Whickham , Gateshead , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Rude receptionist
Accessibility issues

Categories

Cleanliness
8.06
Some reviews pointed out cleanliness issues, specifically regarding carpets and overall maintenance.
Service
9.03
Most reviews praised the staff for being helpful and attentive, although one review noted rude service from a receptionist.
Location
9.57
The location received positive feedback for its convenience, especially for visiting nearby relatives.
Room Quality
8.52
Rooms were described as warm and comfortable, though some mentioned issues with accessibility.
Amenities
8.05
Limited amenities noted, particularly concerns regarding disabled access and insufficient facilities.
Value for Money
9.01
Guests felt that the quality of the stay justified the price paid, particularly for comfort.
Food and Beverage
7.56
Mixed reviews about the food; some enjoyed it, while others found breakfast unsatisfactory.
Overall Experience
9.03
Overall, guests had good experiences, though issues with service and accessibility detracted from it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:15

Property Description

Luxurious En Suite Accommodation
Indulge in a stay at The Gibside Hotel with its cozy en suite bedrooms, offering a perfect blend of comfort and convenience. Enjoy complimentary Wi-Fi and essential amenities for a relaxing experience.

Dining Excellence at Paco's and Sphinx Lounge Bar
Savor exquisite meals at Paco's, the hotel's upscale restaurant, or unwind at the Sphinx Lounge Bar with its scenic views and delightful bistro menu. Experience culinary delights without leaving the hotel premises.

Prime Location for Business and Leisure
Conveniently located in Whickham village, The Gibside Hotel provides easy access to Newcastle city centre and key business hubs. Whether you're here for work or leisure, explore nearby attractions like The Metro Centre and The Quayside.

Book your stay at The Gibside Hotel now for a memorable experience in Whickham!

Important information:

Single sex bookings - Groups of 4 or more predominantly male or female guests will be required to pay a deposit on arrival - either by credit card, cash or pre authorization of a card. Deposits are fully refundable providing no damage has been done during your stay. Group bookings - Bookings of 4 plus guests - pre payment is required in full and cancelation charge is 100 % of the stay. Please note that due to the ongoing COVID-19 pandemic this property is temporarily closed until 04 July, 2020.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

Cleanliness: 8.06
Service: 9.03
Location: 9.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 9.01
Food and Beverage: 7.56
Overall Experience: 9.03
H
HevGlen solo_traveller gb
9
Pros:

Location, good breakfast

Cons:

Nothing

2026-08-14 via Nuitee
E
Eileen family_with_children gb
8
Suited our purpose perfectly for a one night stay
Pros:

Breakfast and staff were lovely. Room was comfortable

Cons:

More parking

2026-08-13 via Nuitee
P
Patrick solo_traveller gb
8
2026-08-12 via Nuitee
N
Nicola solo_traveller gb
9
2026-08-10 via Nuitee
B
Barry couple gb
9
We really enjoyed our stay, evening meal and beer very good.
Pros:

The staff were very friendly, location just what we needed. Clean, good breakfast. Ideal.

Cons:

It could do with a lift. That’s all.

2026-08-10 via Nuitee
T
Telford couple gb
9
Great
2026-08-10 via Nuitee
C
Christine couple gb
9
2026-08-08 via Nuitee
L
Laura solo_traveller gb
8
2026-08-08 via Nuitee
L
lou01 solo_traveller gb
6
Ok
Pros:

Nice hotel, rooms basic but comfortable. Breakfast ok. Be careful with parking tho

Cons:

Parking

2026-08-04 via Nuitee
T
Tracy couple gb
9
Staff were all lovely and very helpful and would definitely stay again if the need arises
Pros:

Lovely room and enjoyed my stay.

2026-08-04 via Nuitee
M
Michaela couple gb
9
2026-08-02 via Nuitee
M
matthew solo_traveller gb
7
Pros:

Ok price location

Cons:

No lift
No Loo brush

2026-07-24 via Nuitee
M
Martin solo_traveller cz
10
2026-07-23 via Nuitee
P
Paul solo_traveller gb
8
2026-07-22 via Nuitee
M
Michael solo_traveller gb
5
2026-07-20 via Nuitee
L
Lindsey solo_traveller gb
6
Pros:

Good breakfast , clean room, comfy bed

Cons:

Shower didnt work no hot water!

2026-07-19 via Nuitee
R
Robinson solo_traveller gb
9
Pros:

Been before, had a beautifully renovated bedroom, very nicely done.

2026-07-19 via Nuitee
M
McDonald solo_traveller gb
10
Pros:

I had a issue with my room being 2 single beds instead of a double the lovely lady on reception in the evening was very helpful and moved my room, her excellent customer service really made a difference, the breakfast was excellent and the sausages were especially delicious. Overall, I had a very enjoyable stay and would happily return.

2026-07-18 via Nuitee
D
Dell solo_traveller au
9
Pros:

Restaurant/pub attached.

Cons:

All the stairs at the back before reaching reception.

2026-07-16 via Nuitee
A
ANZ471 solo_traveller gb
10
Gibside Good
Pros:

Breakfast waa delicious, and the staff were very friendly and very helpful. Quirky kibda retro, loved it.

Cons:

Decor a bit dated, no air con in bedroom.

2026-07-16 via Nuitee