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Charming Stay in Sandusky
Convenient Amenities: Enjoy room service, 24-hour front desk, and free WiFi throughout the property.
Comfortable Accommodations: Relax in air-conditioned rooms equipped with a fridge, microwave, and flat-screen TV with cable channels.
Family-Friendly Environment: Stay in family rooms and enjoy the nearby attractions Sandusky has to offer.
Book your stay at Thumb Heritage Inn for a delightful experience in Sandusky!
Please be advised that pets are only allowed in certain room types. All pets must be requested and approved prior to guest check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
They provide a room with a bed, microwave, small fridge and bathroom. It was quite and I wasn't bothered which was nice. Breakfast is included but I didn't participate so I can't speak to that. It was a place to lay my head in a short pinch and provided what I needed for the quick stay.
I checked in on a Sunday. I was checked in over face time with someone and both girls were very nice. I told them at this time that I would probably be checking out on Thursday and they said thats fine. So I checked out Thursday morning by putting my key in their designated spot, I was told they were asleep so that is why no one was there, which was not a problem I thought but I did check out before 11AM on Thursday. My reservation was till Friday morning but since I didn't need it, figured I also wouldn't be charged. Well after emailing and getting no answer, I called for my invoice becuase they didn't send one anyways and they CHARGED me for the stay Thursday night into Friday. I called and inquired about it and the front desk staff told me basically that its the owners call and since I didn't say anything to them they can't change it and they will not refund me for the night that I did not use their facilities. Just seems like its probably not monitored or cared about and they clearly do not care about their clients or I would've been refunded. The "owners" seem to have all the say but no actual care or knowledge about what is actually going on at this place. I will not be returning. I would recommend staying elsewhere unless you need a quick place.
There was no breakfast set up and only one cup for coffee
There was no table in our room the bed was not comfortable and there was no breakfast set up
Location
Very noisy
Nothing. The place was closed and left us without a place to stay
Absolutely nothing it needs to be burned to the ground
The workers were high off hard drugs/ rooms were dirty/ staff was just throwing anyone into a room/ rooms had bed bugs and spiders all over it
Roaches in the hairdryer, bathroom, and the room itself.
The said breakfast but it was a toaster! And no one around at check out for my bill copy.
N/A
Close to food shopping and main highways
Bed firm but comfortable. Staff very friendly and helpful would definitely stay here again
No info given at checkin person barely spoke. Had to buzz and pickup phone on wall to get someone to come down each time, but at least they came down. No idea when breakfast was. No password for advertised WiFi in room given at check in, no info sheet anywhere about hotel or amenities. No coffee packets (so no coffe for us) for the coffe maker supplied and advertised. Microwave dirty with crumbs. Bed sheets had gravel and tons of little black hairs almost like someone had a cat/litter box in room and had the pet in the bed, but whatever it was those sheets were not changed or washed from the last stay. Toilet seat had a greasy sheen of cleaning fluid and lint on it that we had to wipe off before using. Light over bed only came on halfway (dim fluorescent). No bedside clock or lamps. Freezer in dorm sized fridge was completely iced up. Had that “hotel odor”, left after one night with our throats irritated. Booked the honeymoon suite with jetted tub and standup shower for 2 guests but only enough towels given for one or the other, might want one extra towel for using the tub since it’s in a separate room from the shower and not everyone showers after a bath. Community cream cheese tub for breakfast use with other people’s crumbs in it. Only powered creamer for breakfast coffee (just a pet peeve) since there was milk and a fridge.
The room had empty beer cans in the corner, and hair all over the bathroom
Waited in small boxy room, rang silver bell to the right. Waited a couple minutes and voice said coming downstairs soon. Waited about 5 mins. Checked in, got key. No parking near our room. In room, tv did not work. Tried to dial 0 on room phone but that was dead. Called their # on my phone, got someone who booked us, but was not at that location. They called someone at our location and someone did come in and fix tv. They said breakfast 6-9 am. We got down there during that time, no breakfast. Found a room w chairs on top of tables, no one there, just some bagels available. Just use this place to come in, got to bed, get up and go. No kleenex in bathroom, but clean and there was a tub. Beds were comforable.
Nothing fancy but room was clean
Beds were uncomfortable Hard Only negative Friendly, helpful secuce
It was as advertised
The staff was helpful
The building was under construction so the room selection was limited. The bathroom towels in my unit had stains and hair on them. When the air conditioner was used a funky smell came blew in to the room. I used a flashlight to look into the front of it and realized the filter has never been changed and the inside coils had A LOT of crud on them. The refrigerator mad a dripping noise all night.
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