Candeo Hotels Uenokoen

Hotels
•
Candeo Hotels
7.8 (106 reviews)
1-2-13 Negishi, Taito-ku, Tokyo, Tokyo-to, 110-0003 , Tokyo , JP
81-35-8086100

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Multilingual staff
Braille or raised signage
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Large breakfast selection
Cons:
Limited coffee availability
Sewage smell issues in bathrooms
Average nearby restaurants

Categories

Cleanliness
7.5
Guests appreciated the clean rooms, but some mentioned issues like sewage smell in specific cases.
Service
7.8
Staff were generally friendly and accommodating, with positive remarks about the service quality.
Location
7.4
Great location near various amenities and eateries, but mixed feedback on nearby dining options.
Room Quality
7.5
Spacious and comfortable rooms, with occasional issues like limited coffee availability and average nearby restaurants.
Amenities
7.2
Adequate amenities overall, with favorable comments on breakfast selection and offerings.
Value for Money
6.9
Mixed reviews on value for money, with some guests appreciating discounts on pre-payment and others mentioning average dining options nearby.
Food and Beverage
7.3
Generally well-received breakfast buffet, with some guests suggesting improvements in nearby dining options.
Overall Experience
7.5
Most guests expressed positive experiences with the hotel, although some highlighted specific room or food-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-23 12:16

Property Description

Experience the vibrant heart of Tokyo at Candeo Hotels Uenokoen, where comfort meets convenience.

Modern Amenities
Stay connected with complimentary wireless and wired internet access in our 268 well-appointed guestrooms, equipped with refrigerators and LCD televisions. Enjoy relaxation in elegant private bathrooms featuring bidets and complimentary toiletries.

Dining Experience
Start your day right with our buffet breakfast served daily from 7 AM to 9:30 AM, along with delicious dining options available at our on-site restaurant.

Convenient Location
Discover nearby attractions such as Ueno Park, Ueno Zoo, and Sensoji Temple, all within walking distance. Our multilingual staff at the 24-hour front desk ensures a welcoming experience, while self-parking is available for your convenience.

Make your reservation now to enjoy an unforgettable stay!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.8
Based on 106 reviews
Cleanliness: 7.5
Service: 7.8
Location: 7.4
Room Quality: 7.5
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.5
D
Deepak • family
8
Pros:

Old property but good for short stay..no usb socket but provide free universal adaptor. Most amenities need to collect from reception.
Very near to uguisuidani and many love hotels..used for one night and for 8000 inr or 90 usd was good. Clean and has vending machines inside.

2025-05-31 • via Nuitee
S
Suzanne
8
Tokyo stay
Pros:

I liked the location as it worked for us, a bit further out but very close to a smaller train station. This hotel is getting a bit old and the rooms are very tiny. That being said it was clean, the staff were very helpful. Breakfast and the amenities could have been better.

2025-05-21 • via Nuitee
V
Verified traveler
10
Pros:

Excellent breakfast buffet

2025-05-08 • via Nuitee
L
Ladan
6
Pros:

Its definitely a cozy space which likely reflects the price. Everything was pretty standard, the only thing that stuck out poorly was the sewage smell that came from the bathroom. Once you arrive & air it all out its fine but when youre gone for the day & pull out the electricity that comes with taking the key (that we were using the fan for) the smell would build up again. Otherwise, reasonable place to stay. Staff were great!

2025-04-30 • via Nuitee
M
Michael • family_with_children
6
Pros:

Candeo was great and clean and very spacious. The only down side is, they provide free coffee only at night. So at night time, we go down to get coffee for the next day. It also has restaurants all around, but they are not great and just okay. The best food is probably at family mart.

2025-04-25 • via Nuitee
V
Verified traveler
8
Pros:

Large breakfast selection to choose from. If you pay the day before you get a discount.

2025-04-19 • via Nuitee
T
Thomas • family
8
Pros:

.

2025-04-10 • via Nuitee
D
Dakota • family
10
Pros:

Will go here again

2025-03-07 • via Nuitee
C
Chae
6
Nice Hotel
Pros:

A comfortable stay in Tokyo.

2025-01-07 • via Nuitee
V
Verified traveler
6
Mold around the bath
Pros:

Bathroom was very moldy and old

2024-11-09 • via Nuitee
D
Daisuke • family
8
Pros:

Elevator in the morning is very busy. Other than that great!

2024-10-20 • via Nuitee
J
Jarrod
10
Pros:

It was a great hotel in a great location.

2024-10-13 • via Nuitee
D
Devon • partner
10
Pros:

Clean room, helpful staff, great location!

2024-08-02 • via Nuitee
X
xu
8
Good place
Pros:

Close to the park, train, bus, etc.

2024-07-22 • via Nuitee
T
tracie
10
Pros:

Great location coming from Narita airport and great location to train stations. Room was a bit dated with no wi-fi, but overall a great hotel that I would stay at again.

2024-07-04 • via Nuitee
A
Aron
10
Pros:

Had a good night sleep and enjoyable stay at this property. Rooms are clean and quiet, althoug a bit older and quite small. Which is to be expected in Tokyo. Do not be swayed by the location or the presence of love hotels in the area. These are reputable esablishments. There are many great hidden dining gems in the area. The supermarket below has a fantastic selection of alcohol at great prices.

2023-11-19 • via Nuitee
J
Joshua Phillip Dumalanta
8
Pros:

Only problem I had was a lack of a gym. Everything else was great.

2023-10-08 • via Nuitee
J
Jimmy Ewe Kiat
10
Pros:

Located nearby train station and lotsa food choices nearby

2023-09-28 • via Nuitee
Y
Yoshiki
8
Pros:

Good

2023-09-05 • via Nuitee
F
Flordeliza
4
Pretty average
Pros:

Not the best stay, pretty average including reception, the room and the food. The reception staff are unfriendly and did not make me feel welcome. They contunued to chat amongs rhemselves and just pointed to me what i needed.

2023-08-27 • via Nuitee