Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Free shuttle
Cons:
Room quality could be improved
Breakfast options could be better

Categories

Cleanliness
8.63
The hotel was super clean with nice amenities and a fantastic breakfast!
Service
8.9
Helpful staff and excellent service were consistently mentioned.
Location
8.84
Perfect location being just a 5 min walk from the train station and close to sights.
Room Quality
8.39
Room was dated but clean, with mixed sentiments regarding space and amenities.
Amenities
8.72
Nice amenities including a self-serve coffee machine and included breakfast.
Value for Money
8.78
The overall value, especially with the free shuttle and included breakfast, is excellent.
Food and Beverage
8.53
Breakfast was good, but some felt it could be improved.
Overall Experience
8.8
A nice stay overall with various positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:02

Property Description

Convenient Location
Located just a 5-minute walk from Keisei-Narita Station and a short train ride from Narita Airport, Richmond Hotel Narita offers easy access for travelers.

Modern Amenities
Enjoy free Wi-Fi, LCD satellite TV, and video-on-demand movies in the comfort of your room. Relax with calming green tea, and make use of the provided fridge and electric kettle. Room service is also available for your convenience.

Dining Experience
Indulge in a variety of Japanese and Western dishes at Stella Restaurant, featuring a stylish red-and-black decor. Start your day with a buffet breakfast and savor delicious lunch and dinner options.

Book your stay at Richmond Hotel Narita for a seamless travel experience.

Important information:

Please note the shuttle service to the airport must be reserved at check-in. Shuttles cannot be reserved prior to check-in.

Guests must use public transport to get to the airport when the seats are fully booked. Please also be informed that groups of 10 guests or more may not be able to use the shuttle, as the shuttle is a small vehicle.
Schedule: From hotel to Narita International Airport: 06:10, 06:40, 07:10, 07:40, 08:20, 08:40, 09:40, 10:40.

Children 5 years old or below can eat breakfast free of charge, and children aged between 6-12 years can have breakfast at a discounted children's rate.

Room service orders must be paid for at the restaurant. They cannot be charged to the room.

Please contact the hotel in advance if you wish to use a baby cot (subject to availability).

Vehicle height limit for on-site parking: 79 in

Restaurant Stella opening hours:
Breakfast: 06:15-09:45
Lunch: 11:30-14:00 (weekdays only)
Dinner: 17:00-23:00(LO.22:00)

Room service is available from 17:00-22:00.


Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 900 per day.

Location

Guest Reviews

8.7
Based on 2851 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.39
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
Y
YAO- LING solo_traveller tw
7
Cons:

同日訂三間,其中一間只能是吸菸房,空調會飄入其他房間吸菸時的濃濃煙味。

2026-04-18 via Nuitee
S
Silver_Panther solo_traveller nz
10
Narita - Japan amazing place to stay.
Pros:

We liked the location of the hotel in the urban area of Narita, with ample places to eat food, and travel when needed to get public transport.

Cons:

There wasn't much to say about not liking, overall enjoyed our stay.
Ventilation in the bathroom needed a little upgrade but not a major, we got what we paid for.

2026-04-18 via Nuitee
R
Raoul solo_traveller nl
9
2026-04-18 via Nuitee
C
Chia-Yu couple tw
9
2026-04-16 via Nuitee
A
Angela solo_traveller au
10
Pros:

Room was spotless and the bed super comfy. I loved the array of free toiletries on offer.

2026-04-15 via Nuitee
S
Sirinthra solo_traveller th
10
Good value for money, location is great,comfortable
Pros:

Perfect Stay Before Heading to the Airport!"
I stayed at this hotel for one night before flying back home the next day. The location is incredibly convenient, just a short walk from Keisei Narita Station. The room was surprisingly spacious as well.
I arrived before the check-in time, and the male staff at the lobby was exceptionally helpful. He provided me with a local map and recommended visiting Naritasan Shinshoji Temple, which was a great suggestion!
The hotel offers a wide variety of amenities to choose from, and the coffee provided is delicious. Another big plus is the complimentary shuttle bus service to the airport in the morning, which made my departure stress-free. Highly recommended!

Cons:

None

2026-04-15 via Nuitee
Y
YUNHSIEN solo_traveller tw
10
2026-04-14 via Nuitee
O
Olga family_with_children ca
8
2026-04-14 via Nuitee
D
Dale couple nz
8
Double check shuttle in advance
Pros:

Close to station with short train trip to Nairita airport. Surprisingly good restaurant.

Cons:

Misleading advertising of airport shuttle. It only operates From the hotel and only for the morning. Having chosen hotel because of shuttle service we were grumpy about $50 taxi ride from airport and no info about getting train.

2026-04-13 via Nuitee
J
Jun couple jp
9
Pros:

駅近で便利。

2026-04-13 via Nuitee
F
Fraser couple au
8
2026-04-13 via Nuitee
D
Delgado couple mx
8
Buena zona y habitación comoda
Pros:

La vista y la amplitud de la habitación

Cons:

Estuvimos muy poco tiempo y no disfrutamos más del hotel

2026-04-13 via Nuitee
A
andrew family_with_children us
10
Great stay - super convenient
Pros:

Super convenient location just a few minutes walk from the train station, restaurants, and stores. Comfy rooms (relatively small, but great when all you really need is a bed and bathroom). Substantial breakfast buffet with both western and Japanese options. Nice option to extend checkout time with a reasonable per-hour fee. Would definitely stay again ahead of a Narita flight - much nicer than being stuck at the airport.

Cons:

N/A

2026-04-13 via Nuitee
R
Ravi family_with_children gb
9
2026-04-13 via Nuitee
B
Bonnie couple us
10
I love this part of Narita!
Pros:

In a fantastic part of town walking distance from beautiful shrines, parks and shopping areas

2026-04-13 via Nuitee
S
Suzanne solo_traveller us
9
My overnight stay was pleasant and comfortable. I had a wonderful dinner in the hotel restaurant. The airport shuttle
Pros:

Beautiful, clean, modern and close to the Kesei Train station. Their restaurant is great and they have a free airport shuttle

Cons:

No English language news programs on TV.

2026-04-13 via Nuitee
M
Manansala family_with_children ph
8
Our family had a wonderful stay.
Pros:

It was our first time staying at Richmond Hotel Narita, and our overall experience was wonderful. The location was convenient, and we were especially impressed with the breakfast, the cleanliness of the hotel and the staff were truly commendable.

Cons:

Nothing. We like everything. They just need to keep it up.

2026-04-11 via Nuitee
M
Michaël couple be
8
2026-04-11 via Nuitee
P
PEI HSUAN family_with_children tw
9
2026-04-10 via Nuitee
H
Huay couple au
9
Comfortable, works well for an overnight transit
Pros:

Easy to get to, just few mins walk from train station, there are also eateries around the area within walking distance and it has shuttle bus to airport available.

Cons:

Space is small

2026-04-10 via Nuitee