Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Free shuttle
Cons:
Room quality could be improved
Breakfast options could be better

Categories

Cleanliness
8.63
The hotel was super clean with nice amenities and a fantastic breakfast!
Service
8.9
Helpful staff and excellent service were consistently mentioned.
Location
8.84
Perfect location being just a 5 min walk from the train station and close to sights.
Room Quality
8.39
Room was dated but clean, with mixed sentiments regarding space and amenities.
Amenities
8.72
Nice amenities including a self-serve coffee machine and included breakfast.
Value for Money
8.78
The overall value, especially with the free shuttle and included breakfast, is excellent.
Food and Beverage
8.53
Breakfast was good, but some felt it could be improved.
Overall Experience
8.8
A nice stay overall with various positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:02

Property Description

Convenient Location
Located just a 5-minute walk from Keisei-Narita Station and a short train ride from Narita Airport, Richmond Hotel Narita offers easy access for travelers.

Modern Amenities
Enjoy free Wi-Fi, LCD satellite TV, and video-on-demand movies in the comfort of your room. Relax with calming green tea, and make use of the provided fridge and electric kettle. Room service is also available for your convenience.

Dining Experience
Indulge in a variety of Japanese and Western dishes at Stella Restaurant, featuring a stylish red-and-black decor. Start your day with a buffet breakfast and savor delicious lunch and dinner options.

Book your stay at Richmond Hotel Narita for a seamless travel experience.

Important information:

Please note the shuttle service to the airport must be reserved at check-in. Shuttles cannot be reserved prior to check-in.

Guests must use public transport to get to the airport when the seats are fully booked. Please also be informed that groups of 10 guests or more may not be able to use the shuttle, as the shuttle is a small vehicle.
Schedule: From hotel to Narita International Airport: 06:10, 06:40, 07:10, 07:40, 08:20, 08:40, 09:40, 10:40.

Children 5 years old or below can eat breakfast free of charge, and children aged between 6-12 years can have breakfast at a discounted children's rate.

Room service orders must be paid for at the restaurant. They cannot be charged to the room.

Please contact the hotel in advance if you wish to use a baby cot (subject to availability).

Vehicle height limit for on-site parking: 79 in

Restaurant Stella opening hours:
Breakfast: 06:15-09:45
Lunch: 11:30-14:00 (weekdays only)
Dinner: 17:00-23:00（LO.22:00）

Room service is available from 17:00-22:00.


Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 900 per day.

Location

Guest Reviews

8.7
Based on 2851 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.39
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
J
Jacques • couple • za
10
2026-03-21 • via Nuitee
W
Wassana • couple • th
10
Pros:

เตียงนอน หมอน นอนสบายมากๆๆๆๆ

Cons:

ไม่มี

2026-03-21 • via Nuitee
C
CHIEN CHUN • family_with_children • tw
9
2026-03-21 • via Nuitee
S
Samuel • couple • us
10
2026-03-21 • via Nuitee
E
Erin • couple • au
8
2026-03-21 • via Nuitee
H
HISAKO • extended_group • jp
7
楽しい旅になりました。
Pros:

チェックイン前に荷物を預かってもらえて、助かりました。
入り口近くの、ドリンクのサービスが良かった。

Cons:

特になし

2026-03-20 • via Nuitee
L
Linda • family_with_children • au
10
2026-03-19 • via Nuitee
周維邦 • family_with_children • tw
10
Pros:

可以免費租借漫畫

Cons:

附近較沒有餐廳

2026-03-19 • via Nuitee
P
Patrick • couple • fr
9
Idéal pour une étape à Narita avant de poursuivre le voyage.
Pros:

L’emplacement est idéal, à deux pas de la gare Keisei Narita (10 min depuis le terminal).
Tout près de la rue principale Omotesando et de Narita San.
Accueil sympathique, c’est efficace, et très propre.
Chambre grande et confortable.
Bref le choix idéal à Narita

Cons:

Rien

2026-03-19 • via Nuitee
C
Claudine • solo_traveller • ca
8
2026-03-18 • via Nuitee
L
Lo • solo_traveller • ca
9
2026-03-18 • via Nuitee
R
Rosemary • couple • au
8
2026-03-18 • via Nuitee
J
Julianne • couple • au
8
A great place to stay before flight home. Would definitely stay again.
Pros:

Super comfy bed. Pyjamas and slippers provided. Coffee station in lobby. Very close to JR and Keisei Line stations. An easy walk to temple and Omotesande street. Staff were very helpful and efficient. Airport shuttle was free and well organised.

Cons:

Room quite compact for luggage, but manageable.

2026-03-18 • via Nuitee
D
Diego • extended_group • br
10
2026-03-17 • via Nuitee
L
Lawrence • family_with_children • us
8
Nice stop at Narita
Pros:

Room was large and comfortable.

Cons:

Breakfast was average and super busy

2026-03-17 • via Nuitee
I
Ilaria • extended_group • it
9
Abbiamo dormito a Narita per prendere aereo la mattina alle 9. Perfetto perché collegato con bus gratuito albergo. Il pr
Pros:

Moderna, pulita, accogliente, elegante

Cons:

Niente

2026-03-17 • via Nuitee
K
Kimberly • family_with_children • au
8
Comfortable and great location
Pros:

Huge room, very comfortable
Conveniently located - near train station and free shuttle to airport. Two Lawsons nearby and easy walk to nearby attractions/supermarket.

2026-03-16 • via Nuitee
C
chengjiun • couple • tw
8
離aeon mal 近但退現金tax有點小不方便，白天可以逛成田表參道，很棒。附近有拉麵店
Pros:

有提供免費的咖啡和化妝水乳液面膜，免費的漫畫可以看 非常喜歡

Cons:

早餐食物/飲品總類有些少

2026-03-16 • via Nuitee
T
Thian Seng • couple • sg
9
Clean and bigger room. Near to tourist attractions and many good foods.
Pros:

The location is good 👍

2026-03-16 • via Nuitee
余永卿 • family_with_children • tw
10
2026-03-15 • via Nuitee