Lotte City Hotel Kinshicho

Hotels
8.6 (888 reviews)
Sumida-ku, Kinshi 4-6-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Delicious breakfast
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.68
Cleanliness concerns mentioned in reviews.
Service
9.15
Consistently positive feedback about staff interactions.
Location
9.19
Good location near Metro station, restaurants, and convenience stores.
Room Quality
8.14
Rooms have good size and amenities but some mention they are outdated.
Amenities
8.67
Some positive mentions of available amenities.
Value for Money
8.63
General sentiment points to a good deal for the price.
Food and Beverage
8.68
Positive remarks about the breakfast and ice cream availability.
Overall Experience
8.65
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:21

Property Description

Luxurious Accommodation with Sky Tree View
Located just minutes away from the iconic Tokyo Sky Tree tower, Lotte City Hotel Kinshicho offers modern and comfortable rooms with stunning city views. Each room is equipped with a flat-screen TV, free internet access, and a spacious work area for your convenience.

Relaxation and Convenience
Indulge in a relaxing massage treatment or take advantage of the laundry and dry cleaning services provided by Lotte City Hotel. The hotel ensures a hassle-free stay with amenities like a humidifier, safe, and en suite bathroom with a luxurious bath and shower.

Dining and Entertainment Options
Experience a taste of Western cuisine at the British-style pubs on-site, open till late for your convenience. Craving a snack? Visit the in-house chocolate shop or grab light bites from the 24-hour convenience store. Don't forget to start your day with a delicious Japanese breakfast buffet.

Book your stay at Lotte City Hotel Kinshicho for a memorable Tokyo experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.6
Based on 888 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
H
Hiroyuki • family_with_children • jp
9
2026-04-18 • via Nuitee
Y
Yu • couple • tw
10
2026-04-18 • via Nuitee
石田 • solo_traveller • jp
1
失敗でした
Pros:

駅近

Cons:

部屋のドア開けたら仕切り無しのトイレがありました。
壁が薄くて隣の音がまる聞こえでした。
居心地悪くて早くチェックアウトしました。

2026-04-18 • via Nuitee
J
Jose • solo_traveller • jp
7
2026-04-17 • via Nuitee
C
CHENG TSE • couple • tw
10
2026-04-16 • via Nuitee
C
CHENG TSE • couple • tw
10
2026-04-16 • via Nuitee
Y
YASEMIN • couple • tr
10
Pros:

Temizliği çok iyiydi çalışanlar çok ilgiliydi oda da yeterli büyüklükteydi yatağı konforluydu

2026-04-16 • via Nuitee
G
Guanming • couple • tw
10
飯店地點非常方便！樓下就是地鐵&711 旁邊走路2分鐘就有24小時西友超市 旁邊走路就是各種店可以購物 買完累了馬上回飯店雙手解放 對面也有一個公園可以野餐+欣賞晴空塔
Pros:

房間裡面有一個小熊餅乾的抱枕 超超超超可愛 可愛到買了一個帶回台灣❤️

Cons:

浴室內沒有放衣物的地方

2026-04-14 • via Nuitee
M
Mayu • solo_traveller • jp
10
コアラ
Pros:

お部屋も建物も綺麗でしたし、スタッフさんも皆さん親切でした。駅からも近く、周りにお店も沢山あって好立地でした。

Cons:

とくにありません。

2026-04-14 • via Nuitee
Y
YUNTING • solo_traveller • tw
10
2026-04-13 • via Nuitee
W
WEICHUN • family_with_children • tw
8
2026-04-13 • via Nuitee
A
April Liza • couple • ph
10
I highly recommended this hotel, the staff are accomodating. The cleaner is polite. The room is very convinient and big
Pros:

I like the entire room, I booked the standard but they upgraded it to deluxe for free

Cons:

NA

2026-04-13 • via Nuitee
Y
yu-han • family_with_children • jp
8
2026-04-13 • via Nuitee
M
Mckenzy • couple • au
7
It’s was okay. Thank you for having us.
Pros:

Location was very good. Clean hotel. Decent room

Cons:

It was really hot in our room. Seemed like the air con wasn’t working properly. Breakfast was okay, no one was there to greet us when we walked in. We were then rushed out to be checked in for breakfast, that was kinda embarrassing.

2026-04-10 • via Nuitee
Y
Yiu Hang • couple • hk
5
Pros:

Location is really good

Cons:

The facilities are quite outdated, and the overall level of hygiene was disappointing. The shower head and bathtub were covered with mold, which was very unpleasant. What concerned us most was an incident involving cleanliness. We accidentally dropped a toothbrush on the bathroom floor and threw it into the bin before going out. When we returned later that evening, the room had been made up, and the toothbrush was placed back in the cup. We strongly suspect it was taken from the bin, which is extremely unhygienic and unacceptable.

2026-04-10 • via Nuitee
D
De Mel • couple • lk
10
A very safe place to suit leisure travel in Japan and the price is extremely affordable.
Pros:

Located in the middle of the Knshasho area and convenient for any facility. A very safe place to suit leisure travel in Japan and the price is extremely affordable.

Cons:

If the breakfast could be included in the room charges it would have been more comfortable.

2026-04-09 • via Nuitee
W
WEN-CHAO • family_with_children • tw
6
Pros:

位置很棒、到機場、迪士尼、晴空塔，都方便。
景觀也好，窗外可以看到晴空塔。
床鋪舒適。

Cons:

清潔度不佳。床頭櫃、電視機、洗手台的檯面都有明顯灰塵累積。
洗澡想泡澡，在浴缸放完水發現一層皮屑浮在水面。

2026-04-09 • via Nuitee
冠宏 • couple • tw
8
2026-04-08 • via Nuitee
N
Natalie • couple • hk
6
Pros:

Bed was comfortable, Good location, many shops and restaurants around, convenience store on ground floor, buffet breakfast had a good selection. Room was overlooking the train tracks which was pretty cool.

Cons:

Room was very dated, could do with a freshen up. Staff were unable to help when we asked for some info regarding the Narita express.

2026-04-05 • via Nuitee
怡伶 • extended_group • tw
10
非常喜歡
Pros:

住宿地點非常方便，在JR錦糸町站走路3到5分鐘就到酒店，地下B2是通往地鐵半藏門線通道，週邊逛百貨公司也很方便。

2026-04-05 • via Nuitee