Lotte City Hotel Kinshicho

Hotels
8.6 (970 reviews)
Sumida-ku, Kinshi 4-6-1 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Delicious breakfast
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.68
Cleanliness concerns mentioned in reviews.
Service
9.15
Consistently positive feedback about staff interactions.
Location
9.19
Good location near Metro station, restaurants, and convenience stores.
Room Quality
8.14
Rooms have good size and amenities but some mention they are outdated.
Amenities
8.67
Some positive mentions of available amenities.
Value for Money
8.63
General sentiment points to a good deal for the price.
Food and Beverage
8.68
Positive remarks about the breakfast and ice cream availability.
Overall Experience
8.65
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:21

Property Description

Luxurious Accommodation with Sky Tree View
Located just minutes away from the iconic Tokyo Sky Tree tower, Lotte City Hotel Kinshicho offers modern and comfortable rooms with stunning city views. Each room is equipped with a flat-screen TV, free internet access, and a spacious work area for your convenience.

Relaxation and Convenience
Indulge in a relaxing massage treatment or take advantage of the laundry and dry cleaning services provided by Lotte City Hotel. The hotel ensures a hassle-free stay with amenities like a humidifier, safe, and en suite bathroom with a luxurious bath and shower.

Dining and Entertainment Options
Experience a taste of Western cuisine at the British-style pubs on-site, open till late for your convenience. Craving a snack? Visit the in-house chocolate shop or grab light bites from the 24-hour convenience store. Don't forget to start your day with a delicious Japanese breakfast buffet.

Book your stay at Lotte City Hotel Kinshicho for a memorable Tokyo experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.6
Based on 970 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
C
Christina couple us
10
I would stay in this hotel again when I come back
Pros:

Very friendly staff and comfortable room. Super convenient location . We even got our room upgraded with Sky tree views and reasonable price.

2026-05-09 via Nuitee
A
anna couple es
8
2026-05-09 via Nuitee
Y
Yoko couple jp
8
概ね快適
Pros:

景色が良い
ラウンジが良い

Cons:

エレベーターで待たされる

2026-05-08 via Nuitee
O
ootaki couple jp
8
2026-05-07 via Nuitee
Николай couple ru
6
Pros:

Нормальное расположение

Cons:

Ремонт и мебель требует замены, следы длительного износа. Плохая химчистка.

2026-05-04 via Nuitee
Y
YUMIKO solo_traveller jp
8
Pros:

掃除が行き届き、気持ち良く過ごせました。
朝食のバイキングの食材も新鮮で美味しく頂きました。
私が食べたのは、野菜サラダとフルーツでした。

Cons:

フロントが狭く人が溢れて居た。

2026-05-03 via Nuitee
M
meng han solo_traveller tw
8
2026-05-02 via Nuitee
C
Cynthia couple gb
6
Good location and room size, good service and facility
Pros:

Good location. Lots of shops and restaurants nearby. 7-11 literally just downstairs. English of staff is good. They can store your luggage up to 7 days in advance of check in for free, you can courier them or bring them over yourself. They can also sign for your Amazon parcels. Great Skytree view. Good size of room. Shower and bath are great. Parking is cheaper than outside and fairly easy to park, although it’s an elevator style of parking. Gym is a professional one, good for bodybuilders, 24 hours.

Cons:

Found hair on bedsheet, not clean enough. Parking is inaccessible at 11pm-7am, but should be enough for most people. Lift takes quite long to wait although there are 2. Long wait at washing and drying machines, so the hotel should place more of them (only 2 of each now). Overall older and more worn down than I thought.

2026-05-02 via Nuitee
R
Rauwhero extended_group au
10
Great location
Pros:

Great location

Cons:

Nothing

2026-05-02 via Nuitee
Y
Yuwen couple tw
8
2026-04-30 via Nuitee
P
Pettersson solo_traveller se
8
Pros:

Just a normal good hotel. Felt safe and cozy

2026-04-28 via Nuitee
G
Geoffrey family_with_children fr
10
Pros:

Hôtel parfait, chambre spacieuse en premium avec une vue incroyable. Chambre très bien équipée et agréable. Service excellent et personnel très agréable et serviable.

2026-04-28 via Nuitee
T
TAKEHIKO solo_traveller jp
7
2026-04-25 via Nuitee
extended_group tw
10
2026-04-24 via Nuitee
T
Toyomi solo_traveller jp
8
2026-04-24 via Nuitee
family_with_children us
8
2026-04-23 via Nuitee
A
Anna couple jp
8
2026-04-23 via Nuitee
J
João couple pt
10
Wonderful!
Pros:

Everything

Cons:

Nothing

2026-04-21 via Nuitee
A
Andrea couple ch
10
2026-04-21 via Nuitee
T
Tung-Hsin couple tw
6
2026-04-20 via Nuitee