Protea Hotel by Marriott Pretoria Hatfield

Hotels
•
Protea Hotels by Marriott
7.8 (4776 reviews)
1141 Burnett Street, Hatfield , Pretoria , za
+27 12 364 0300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Good breakfast variety
Cons:
Noisy environment
Poor cleanliness
Staff service inconsistencies

Categories

Cleanliness
6.78
Multiple complaints about rooms not being cleaned well and reports of dirtiness in several areas.
Service
8.25
Staff were mentioned as welcoming and pleasant, with a professional attitude despite some service execution issues.
Location
8.79
Many reviews noted the central location and proximity to entertainment.
Room Quality
7.24
Rooms described as small and not cleaned adequately, but spacious bedding was highlighted positively.
Amenities
7.27
Amenities were generally satisfactory, though there were complaints about cleanliness of the balcony and common areas.
Value for Money
8.23
Guests feel it was affordable, but some amenities did not meet expectations for a Marriott.
Food and Beverage
7.78
Breakfast was praised, but there were issues reported with food quality in the restaurant.
Overall Experience
8.05
Mixed reviews with some positive experiences balanced by significant issues in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:17

Property Description

Modern Rooms with Amenities
Hotel@hatfield offers modern rooms with free Wi-Fi, air conditioning, flat-screen TVs, and tea/coffee makers. The rooms are elegantly decorated with bright colors and wooden furniture, providing a comfortable and stylish stay.

Dining and Leisure Facilities
Guests can enjoy a full-English buffet-style breakfast in the morning and a variety of buffet dishes in the evening at the hotel's restaurant. The outdoor pool, bar, and lounge offer a perfect setting to relax and unwind, while exotic cocktails add a touch of luxury to the experience.

Convenient Services and Nearby Attractions
With 24-hour staff available for laundry, currency exchange, and luggage storage services, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to Menlyn Park Shopping Centre and tourist attractions like the Voortrekker Monument makes it an ideal choice for travelers.

Experience comfort, convenience, and leisure at Hotel@hatfield. Book your stay now for a memorable experience.

Important information:

Please note that the credit card used to make the booking needs to be presented upon arrival.

The hotel will request that a credit card authorization form be completed by the guest. A copy of the back and front of the credit card and a copy of passport is needed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Location

Guest Reviews

7.8
Based on 4776 reviews
Cleanliness: 6.78
Service: 8.25
Location: 8.79
Room Quality: 7.24
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.05
E
Evelin • couple • zw
8
It’s was warm
Pros:

Clean good staff

Cons:

The beds

2026-08-29 • via Nuitee
V
Vongani • couple • za
10
2026-08-28 • via Nuitee
M
Miller • solo_traveller • za
4
Expected more from a hotel of such high standards
Pros:

The only good thing was the restaurant and enjoyed it alot

Cons:

There were stains on the carpet and was disgusting to say the least

2026-08-28 • via Nuitee
T
Temparence • solo_traveller • za
10
Pros:

The city view

Cons:

Nothing

2026-08-27 • via Nuitee
B
Batsile • couple • bw
9
It was an amazing experience
Pros:

The location of the property and the cleanness

Cons:

N/A

2026-08-27 • via Nuitee
C
Carvalho • solo_traveller • sz
7
2026-08-27 • via Nuitee
C
Cherise • solo_traveller • za
6
Convenient stay
Pros:

Hotel staff were friendly and helpful

Cons:

It was too noisy at night for me.

2026-08-27 • via Nuitee
M
Mxolisi Sibusiso • solo_traveller • za
10
2026-08-26 • via Nuitee
C
Cristina • extended_group • ao
9
2026-08-25 • via Nuitee
A
A. • solo_traveller • tr
8
2026-08-25 • via Nuitee
R
Refentse • couple • za
8
2026-08-25 • via Nuitee
N
Nokuthula • solo_traveller • za
4
2026-08-24 • via Nuitee
J
Jabulile • solo_traveller • za
6
2026-08-24 • via Nuitee
M
Mahesh M Shah • solo_traveller • za
2
Pros:

Location

Cons:

Room was old and had an ouder.
Will never use this property again

2026-08-23 • via Nuitee
S
Sandra • solo_traveller • za
8
2026-08-23 • via Nuitee
L
Ludwig • solo_traveller • za
7
Great value for money in Pretoria
Pros:

Great staff and great value for money

Cons:

The noise from the outside it is in a area with lots of nightlife so was difficult to sleep. Outside of hotels control just worth noting

2026-08-23 • via Nuitee
P
Pepertua • couple • zw
9
Oh really I enjoyed my stay only the Internet affected my business online meetings
Pros:

This front desk staff were very effective
The security guys were so kind and helpful
The lady who cleaned my room was very polite and very friendly.

Cons:

The Internet wasn’t working properly

2026-08-23 • via Nuitee
T
Tafi Kadramwoto • family_with_children • bw
9
2026-08-23 • via Nuitee
T
Tongai • solo_traveller • zw
8
Pros:

Conveniently located. Cosy and value for money

2026-08-23 • via Nuitee
A
adam • solo_traveller • gb
10
2026-08-21 • via Nuitee