Protea Hotel by Marriott Pretoria Hatfield

Hotels
•
Protea Hotels by Marriott
7.8 (4811 reviews)
1141 Burnett Street, Hatfield , Pretoria , ZA
+27 12 364 0300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Good breakfast variety
Cons:
Noisy environment
Poor cleanliness
Staff service inconsistencies

Categories

Cleanliness
6.78
Multiple complaints about rooms not being cleaned well and reports of dirtiness in several areas.
Service
8.25
Staff were mentioned as welcoming and pleasant, with a professional attitude despite some service execution issues.
Location
8.79
Many reviews noted the central location and proximity to entertainment.
Room Quality
7.24
Rooms described as small and not cleaned adequately, but spacious bedding was highlighted positively.
Amenities
7.27
Amenities were generally satisfactory, though there were complaints about cleanliness of the balcony and common areas.
Value for Money
8.23
Guests feel it was affordable, but some amenities did not meet expectations for a Marriott.
Food and Beverage
7.78
Breakfast was praised, but there were issues reported with food quality in the restaurant.
Overall Experience
8.05
Mixed reviews with some positive experiences balanced by significant issues in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:17

Property Description

Modern Rooms with Amenities
Hotel@hatfield offers modern rooms with free Wi-Fi, air conditioning, flat-screen TVs, and tea/coffee makers. The rooms are elegantly decorated with bright colors and wooden furniture, providing a comfortable and stylish stay.

Dining and Leisure Facilities
Guests can enjoy a full-English buffet-style breakfast in the morning and a variety of buffet dishes in the evening at the hotel's restaurant. The outdoor pool, bar, and lounge offer a perfect setting to relax and unwind, while exotic cocktails add a touch of luxury to the experience.

Convenient Services and Nearby Attractions
With 24-hour staff available for laundry, currency exchange, and luggage storage services, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to Menlyn Park Shopping Centre and tourist attractions like the Voortrekker Monument makes it an ideal choice for travelers.

Experience comfort, convenience, and leisure at Hotel@hatfield. Book your stay now for a memorable experience.

Important information:

Please note that the credit card used to make the booking needs to be presented upon arrival.

The hotel will request that a credit card authorization form be completed by the guest. A copy of the back and front of the credit card and a copy of passport is needed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Location

Guest Reviews

7.8
Based on 4811 reviews
Cleanliness: 6.78
Service: 8.25
Location: 8.79
Room Quality: 7.24
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.05
A
Arnold • couple • za
9
Overall experience was a great one.
Pros:

It’s close to all amenities.

Cons:

It’s not as spacious as advertised.

2026-10-17 • via Nuitee
R
Reuben • solo_traveller • zm
7
Great staff and location. The mall and food places are along the same street. Wifi was quite weak
Pros:

The staff were very friendly

Cons:

The wifi in the rooms on the 3rd and 4th floor was very weak and intermittent.
It was available in selected spots in the room.

2026-10-17 • via Nuitee
O
Ofentse • couple • za
10
2026-10-17 • via Nuitee
M
Muhammad • solo_traveller • ug
7
Excellent
Pros:

Everything was okay

Cons:

The size of the bedroom was too small

2026-10-17 • via Nuitee
B
Biker • couple • za
6
Pros:

Staff

Cons:

Location
Aircon not work
TV not working for 3 nights

2026-10-15 • via Nuitee
S
SEHULARO • solo_traveller • bw
8
Keep on doing well
Pros:

Break fast was super as there was a variety of food to choose from

2026-10-15 • via Nuitee
L
Leslie • solo_traveller • za
8
Pros:

KIND STAFF, SECURITY

Cons:

Room size

2026-10-14 • via Nuitee
L
Lekoetje • extended_group • ls
9
A very warm Welcome was given to our team by your front desk staff
Pros:

The room was big and nice just as I expected it to be
BREAKFAST was good, and was served timely

2026-10-13 • via Nuitee
L
Lumka • solo_traveller • za
8
Had a lovely stay
Pros:

Awesome

Cons:

Nothing wrong with the hotel and staff,but the location nah,noisy because of the students I guess

2026-10-13 • via Nuitee
A
Anuhu • solo_traveller • ng
7
Pros:

Location

Cons:

None

2026-10-13 • via Nuitee
B
Bhavna • couple • za
8
Good service
Pros:

Well accomodated

Cons:

Nothing

2026-10-13 • via Nuitee
N
Ntokozo • solo_traveller • za
10
Pros:

Very convenient location.

2026-10-13 • via Nuitee
M
Matlhaba • solo_traveller • za
9
2026-10-12 • via Nuitee
B
Bruce • solo_traveller • mw
8
2026-10-12 • via Nuitee
I
Idah • solo_traveller • za
1
Cons:

I didn’t stay there, they waited for me to get there only to tell me that they are fully booked whereas I booked on time

2026-10-12 • via Nuitee
A
Augustine • solo_traveller • za
7
2026-10-11 • via Nuitee
M
Mbengeni • couple • zw
6
2026-10-11 • via Nuitee
F
Franklin Russell • solo_traveller • gh
8
Perfect for me.
Pros:

Everything about the facility.

Cons:

N/A

2026-10-10 • via Nuitee
M
Muchima • solo_traveller • zm
9
Wonderful stay
Pros:

The courteous staff always smiling and ready to help.

Cons:

Nothing. Though I wasn't given the city view as I requested

2026-10-09 • via Nuitee
C
Chimsalazo • couple • za
10
2026-10-08 • via Nuitee