Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Electric bicycle charging station
-
Fitness facilities (surcharge)
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Hot tub/Jacuzzi
-
Car hire
-
Massage services
-
Non-smoking throughout
-
Concierge service
-
Wheelchair accessible
-
Allergy-free room
-
Kid meals
-
Lower bathroom sink
-
Salt-water pool
-
Visual aids: Braille
-
Auditory guidance
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
Process in place to check health of guests
-
Access to health care professionals
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Key card access
-
Supervised childcare/activities
-
Television in common areas
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Access to nearby indoor pool
-
Self parking (surcharge)
-
Fitness facilities (surcharge)
-
Internet access
-
Housekeeping on request
-
Reception hall
-
Covered parking
-
Secured parking
-
Garage
-
Health or beauty spa nearby
-
Swimming nearby
-
Bicycle-friendly property
-
Electric bicycle charging station
-
Vegetarian menu options available
-
Bulk dispenser for toiletries
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodations
Indulge in the opulence of 5-star service, complete with a personal butler, high-end linens, and state-of-the-art entertainment systems in every room.
World-Class Dining
Experience culinary excellence at The Lambs Club, where modern American cuisine meets classic favorites in a sophisticated setting with stunning city views.
Wellness and Fitness
Relax and rejuvenate at the prestigious MYND Spa & Salon, or maintain your fitness routine at the 24-hour gym with personalized training options available.
Experience the epitome of luxury and convenience at The Chatwal. Book now to elevate your stay to new heights.
Credit cards used for pre-paid, nonrefundable rates must match the guest name and must be presented upon check-in. In case of a third party wishing to pay for the reservation on behalf of the guest, please contact the property in advance to arrange third party billing. A legible copy of the credit card holder's ID as well the credit card itself will be required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
-
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
-
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.
Location
Guest Reviews
Our stay at The Chatwal, The Unbound Collection by Hyatt was absolutely outstanding this is truly where luxury meets comfort and service.
From the moment we arrived, we were treated like royalty. The level of attention to detail was incredible even having a butler who ironed our dresses made us feel genuinely cared for. Here, you truly get what you pay for.
Our suite was spacious, spotless, and beautifully maintained, offering a peaceful retreat after long days in the city. Customer service across the entire hotel was exceptional.
A special mention goes to Michael the bellman, who consistently went above and beyond. He always greeted us with a friendly smile, opened doors, assisted us promptly, and made sure we were taken care of at all times.
The restaurant was amazing every dish was outstanding and truly felt out of this world. The overall environment of the hotel was not only immaculately clean, but also beautifully decorated, creating a calm and relaxing atmosphere.
After all the walking around the city, the indoor heated pool and hot tub were exactly what we needed a perfect way to unwind and recharge.
I highly recommend The Chatwal to anyone visiting New York City who wants to experience luxury, comfort, and exceptional service. If you want to be treated like royalty, this is the place to stay.
Servizi
/
Great central location
Nothing, it was lovely
The heated toilet seats 😂
Check in was at 4pm and we didn’t get in until 7pm
Heated toilet seats and jetted bathtub!
Check in was later than expected for one hotel room
Amenities were definitely mediocre and not up to par compared to the price of the hotel room.
The breakfast restaurant on the main floor had rude waiters and the breakfast was definitely overpriced and not worth it.
The bed was the best part.
Extremely nice courteous professional staff and great view
I did not have breakfast.
Poor communication from the concierge and difficult to communicate with the front desk.
It was so clean and it smelt so good throughout the entire establishment.
Great staff.
Rainfall shower
The pool is not a pool, it’s an oversized tub only open upon request. Someone has to let you in and then awkwardly sits there and watched you.
I has an excellent stay, the service staff both at the front desk and for the room were excellent, a little dated furniture inside the rooms but clean with pleasant hospitable staff.
This place is amazing,All of the staff are amazing . Me and my husband stayed 3 wonderful days can't wait to be back .
Very nice hotel
The staff was very attentive, they said they have butlers. Room was exquisite in several ways. An orchid in the bathroom. The beautiful red banquets in the dining room.
Great place excellent facilities
It does not worth what it cost. Poor hotel maintenance
Amazing
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
