Holiday Inn Express and Suites Great Falls by IHG

Hotels
•
Holiday Inn Express
8.1 (394 reviews)
1625 Marketplace Drive , Great Falls , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful front desk staff
Clean and comfortable rooms/suites
Good breakfast (hot, plentiful; cinnamon rolls noted)
Convenient location near the airport
Nice coffee machine; fresh coffee
Pool and hot tub available
Cons:
Pool cleanliness incident and slow staff/lifeguard response
No in-room refrigerators or microwaves
Old/ineffective air conditioning units in some rooms
Occasional staff inattentiveness or less-enthusiastic service
Waterslide closed at times; pool area/ bathroom could be cleaner

Categories

Cleanliness
8.4
Rooms are frequently described as clean and tidy; some public-area issues (pool bathroom cleanliness and an isolated pool contamination incident) slightly lower the score.
Service
8.2
Front desk staff are repeatedly called friendly and helpful, though there are a few notes of inattentiveness (pool reporting, less-enthusiastic staff at times).
Location
8.6
Convenient location (about 5 minutes from the airport) with many nearby dining options; generally praised by reviewers.
Room Quality
7.6
Rooms/suites are described as spacious, comfortable and quiet, but issues like very old air-conditioning units and lack of in-room refrigerators reduce the score.
Amenities
7.3
Breakfast, pool and hot tub praised, but notable negatives include no in-room fridges/microwaves, a closed waterslide at times, and at least one serious pool cleanliness incident.
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
8.9
Breakfast and buffet items (including cinnamon rolls and gluten-free options) are consistently praised as hot, plentiful and a highlight, with only minor setup timing issues noted.
Overall Experience
7.7
Many guests report a generally positive stay (clean, comfortable, helpful staff), but significant negatives (pool contamination response, lack of fridges, failing AC for some rooms) lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Indoor Pool with Waterslide and Gym:
Enjoy a fun-filled stay at our hotel with a 140-foot waterslide in the indoor pool area, perfect for guests of all ages. Stay active during your travels at the on-site gym, ensuring a refreshing and energizing experience.

Comfortable Rooms with Modern Amenities:
Relax in our well-appointed rooms featuring flat-screen TVs, cable channels, and tea/coffee making facilities. The warm decor and functional desk space create a cozy atmosphere for both leisure and business travelers.

Convenient Services and Attractions Nearby:
Benefit from our 24-hour reception, business center, and laundry facilities for a hassle-free stay. Explore local attractions such as the Lewis & Clark National Historic Trail Interpretive Center and the Paris Gibson Square Museum of Art, just a short distance away.

Book your stay at Holiday Inn Express and Suites Great Falls for a memorable and convenient experience.

Important information:

Due to limited space, the hotel is unable to accommodate pool parties. Please contact the hotel directly with any questions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GTF

Location

Guest Reviews

8.1
Based on 394 reviews
Cleanliness: 8.4
Service: 8.2
Location: 8.6
Room Quality: 7.6
Amenities: 7.3
Value for Money: 8.1
Food and Beverage: 8.9
Overall Experience: 7.7
K
Kristie • couple • us
10
2026-10-23 • via Nuitee
C
Cheyenne • family_with_children • us
6
Overall not bad but I was thrown off by the pool situation
Pros:

Staff was pleasant! The breakfast wasn’t bad and had a good verity.

Cons:

when we went to swim after 5:30 we encountered a slight problem when a small child’s poop floated right past us. We tried to inform the front desk who told my husband to tell the lifeguard who was a bit distracted and didn’t see him trying to alert of the issue so he told the front desk a second time to which they said they would take care of it. I believe the pool was left open the rest of the night, I’m sorry to those who continued in it but we tried to let staff know.

2026-09-14 • via Nuitee
S
Susan • family_with_children • us
10
2026-09-14 • via Nuitee
L
Lloyd • solo_traveller • us
8
It was an ok experience with the exception of the abve.
Pros:

breakfast was good but not set up completely when I was ready..and it was after 6 AM. Staff was somewhat good, although they were not as happy as they could have been more pleasant. I've stayed at this name motel and was completely satisfied

Cons:

The only problem was the television remote was worthless. First one worked once in awhile and then quit. I got another one from the front desk and it was the same problem. If I had a hammer and could beat it maybe it would have worked. The remotes are somewhat common in many motels but in my opinion the motels that use them are wasting money.

2026-09-12 • via Nuitee
M
Martha • family_with_children • us
8
2026-09-01 • via Nuitee
3
351debv • Couples
10
Will definitely stay here next time we are in Great Falls
Pros:

Great Hotel!
Our suite was amazing, clean and quiet. The staff were very welcoming and the food at the buffet was hot and plentiful.

2026-08-29 • via Tripadvisor
D
davecG6135JE • Business
10
Nice clean hotel for business
Pros:

Staff very helpful. Breakfast always topped up and hot. Coffee machine makes one cup at a time from fresh beans and is delicious. One of my co-workers requested a fridge and they got him one. Room was comfortable and housekeeping kept it tidy. Hot tub and pool were nice even with the sports team of little kids running around. Nice hotel.

2026-08-29 • via Tripadvisor
E
Evan • couple • us
8
2026-08-19 • via Nuitee
E
edr172 • Couples
2
Horrible air conditioning units
Pros:

All of the air conditioners in this hotel are very very old and the coolest you can get the room down to is 69 or 70 without them freezing up. They came in and reset ours twice and we finally packed up and left and went to another hotel.

2026-08-18 • via Tripadvisor
J
Jerbearlily • Family • Rockford, Kent County, Michigan
10
IHG rewards, excellent location to airport
Pros:

Hotel was clean and rooms ample. Also just 5 minutes from Great Falls airport, and many options for food around. Great stay!

2026-08-16 • via Tripadvisor
T
T6053LOtomb • Business • Billings, Montana
2
No fridges at all
Pros:

No refrigerators or microwaves in ANY rooms. I’ve stayed at a couple thousand hotels never experienced this. It absurd do not come here

2026-08-10 • via Tripadvisor
F
FarAway494886 • Family
10
Great stay
Pros:

Friendly front desk staff, super helpful.

2026-07-28 • via Tripadvisor
3
337alainaw • Family
8
Nice motel and enjoyed the breakfast
Pros:

The lady at the front desk was really nice. Very polite and respectful to all of the guests that checked in ahead of me. I think her name was Nikki. Overall it was a nice motel. The pool area could have been a little cleaner in particular the pool bathroom. Breakfast was good and it was nice that it was opened until 10 am on the weekend. Overall, I would stay again.

2026-07-26 • via Tripadvisor
K
katekJ6474KZ • Family
8
Nice stay in Great Falls
Pros:

The hotel is nice and clean. Breakfast was good and even had gluten free options. The pool was nice to play in, unfortunately the waterslide was closed. The room was clean and beds were comfy.

2026-07-24 • via Tripadvisor
V
Victoria • solo_traveller • us
10
2026-07-21 • via Nuitee
I
isaacp1980 • Family
10
I stay for the cinnamon rolls.
Pros:

Nice clean room and easy check-in. Clerk at check out was very friendly and professional. Cinnamon rolls are always a plus.

2026-07-20 • via Tripadvisor
P
patriciapL5953BP • Couples
8
Clean and quite
Pros:

Quiet and comfortable. Could use a cosmetic update

2026-07-20 • via Tripadvisor
H
husker2722 • Friends getaway • Colorado Springs, El Paso County, Colorado
10
Blue Knights rolling
Pros:

The front desk staff was very welcoming. The room was spacious and comfortable. The entire location was very clean. The breakfast was very good

2026-07-18 • via Tripadvisor
J
John • couple • us
10
Highly recommend
Pros:

Rand new
Great design

Cons:

Nothing

2026-07-18 • via Nuitee
S
Slattery • solo_traveller • us
8
2026-07-17 • via Nuitee