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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Car hire
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Children's playground
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Solarium
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Allergy-free room
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Shared kitchen
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Private beach area
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Evening entertainment
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Nightclub/DJ
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Yoga classes
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Bike tours
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Tour/class on local culture
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Live music/performance
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Temporary art galleries
Review Highlights
Categories
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Property Description
Beachfront Eco-Friendly Retreat
Nestled on the Mayan Riviera in Tulum, Papaya Playa Project offers sustainable beachfront cabins with stunning Caribbean Sea views. The rustic yet charming accommodations feature high ceilings, private bathrooms, and an abundance of natural light.
Vibrant Events and Relaxing Spa
Experience the vibrant atmosphere with weekly events and monthly full-moon parties featuring renowned international DJs at the beach bar. Unwind at the spa offering traditional Mayan Shaman therapies. For adventure seekers, water sports and fishing are just steps away on the nearby beaches.
Explore and Relax in Style
Conveniently located near the Tulum ruins, immerse yourself in history just 1 km away. After a day of exploration, return to the tranquility of Papaya Playa Project. Book now for an unforgettable eco-conscious retreat by the sea.
Please note that if payment is made with American Express, an additional fee of 5% will be charged.
Guests staying on weekends will receive free admission to the Saturday's celebrationsIn the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
We loved Sergio. His service was exceptional and super friendly.
sergio was so great! very attentive at breakfast during our stay. it was such a beautiful location and all the staff were so kind
Sergio was our breakfast waiter every morning and was SO kind and attentive. He was perfect and friendly and fulfilled all our requests perfectly. We looked forward to seeing him every morning
Had the night of a lifetime at the 4th of July Fullmoon party this past weekend! We did the mayan dinner experience first, which grants you access to the party after and it was so beautiful. The food was AMAZING and I loved being able to learn about all the dishes and drinks. Will be dreaming about the hibiscus mezcal!!
Poolside was playing a dj set and we were lucky enough to be able to get a table, which I highly recommend. It was beyond stunning views of the ocean and dj. Literally one of the best nights of my life. I HIGHLY recommend reaching out the promoter Sara there - she's literally the best!!
This was one of the most beautiful hotels I’ve ever stayed at. They gave us an upgraded room with a little pool right in front of our sliding door. The bathroom was upstairs and was open to the ocean breeze. The bed and the sunken couches that looked out onto the pool and then to the ocean were just spectacular. I will definitely be returning to the hotel.
Amazing mayan experience with Sergio and serbeo. The food and drinks were delicious, especially the tacos!
Amazing Mayan experience with Sergio and serbeo. 10/10 highly recommend!
We had a great time at papaya playa. Our hosts were so nice and helpful. The property is beautiful, it was the beginning of the off season for us, not too many people around but we had a great time riding the ATVs through town, visiting the cenotes. Shout out to Ricky, Jose, Miguel, sabaro to name just a few. There were plenty more we didn’t get names for. Ricky had a really cool welcome ceremony when we arrived and was really impressed by the amount of time Ricky spent helping us. Thank you for helping us learn some more Spanish! Breakfast, was very very good, fresh fruit and the espresso is the best! Dinner was also very good!
If you want to know what Tulum feels like when it’s done right, stay at Papaya Playa Project. It’s not a hotel. It’s 900 meters of private, unspoiled beach backed by jungle, art installations, and architecture that makes you stop and stare. d3e4
*What makes it unforgettable:*
1. *The Setting*: Beachfront casitas and villas built into the jungle. Waking up to the sound of waves, walking barefoot from your room to the sand, rooftop pools with sunrise + sunset views. It’s rustic-luxury done perfectly – open-air showers with incredible water pressure, design-forward rooms, and that famous bohemian aesthetic everyone photographs.
2. *The Vibe*: PPP nails the balance between peaceful retreat and curated energy. Morning yoga and sound healing in the jungle, beach clubs with great music, art everywhere, and moon parties that are worth planning around. You can be totally isolated on the beach or in the center of Tulum’s scene.
3. *The Service*: This is where PPP becomes 5-star. The staff consistently gets called out as the highlight. From concierge butlers available 24/7, to front desk remembering your name and giving local recommendations, to beach club teams that make you feel like family. Rooms are spotless, issues get handled fast, and the personal touches are real.
4. *The Details*: Food is delicious with great coffee, rooftop pools are a game-changer, and the sustainability focus is genuine. It’s part of Marriott’s Design Hotels, so you can use points, but it feels nothing like a chain
*Special thanks to Ricky* – you were the difference between a great stay and an unforgettable one. From handling every request with a smile to making sure our experience felt personal and seamless, you embodied what makes PPP hospitality exceptional. Thank you for going above and beyond.
*Honest notes*: It’s pricey, seaweed season can impact beach use, and mosquitoes are real in off-season. Bikes and some activities are extra. But with a private pool and the right expectations, none of that matters.
*Verdict*: If you want the iconic Tulum experience – jungle, beach, design, wellness, and service that makes you feel looked after – this is it. We came for a couple days and booked to stay longer. If I could give this place a 20/10
Can’t recommend it enough. We’ll be back
Had the best time here! The experience was fantastic, and our waiter, Gerardo, made it even better with his friendliness, attentiveness, and constant smile. He went above and beyond to make sure everything was perfect. Highly recommend—10/10!
gerardo was amazing…he was able to
cater to us on our needs def will come back
Absolutely loved the beach club. The food and coctails were amazing! The music created a great atmosphere. Especially our waiter Gerardo was very attentive and helpful. He was always smiling and offered great service! Very content.
We had a great time here even in the off season. Gerardo took amazing care of us and made sure we were comfortable and having a great time the whole time. Would highly recommend!
Papaya Playa Project was an unforgettable experience. The atmosphere was absolutely breathtaking — the perfect mix of natural beauty, music, design, and that unique Tulum energy. From the moment we arrived, the customer service was on point and everyone made us feel welcomed and taken care of.
The entire place has such a special vibe, from the beach views to the overall ambiance. It’s the kind of place where you can relax, enjoy great company, and really take in the moment. Everything felt well thought out, stylish, and effortless.
Overall, we had a great time and would definitely recommend Papaya Playa Project to anyone visiting Tulum and looking for a beautiful, memorable experience.
Delicious food, beautiful beach, excellent service. Thank you, Savero and Agustin for a lovely afternoon.
This place gives you an immersive experience in the nature. All the staff are very friendly and helpful!
The ground are really beautiful and the staff is incredibly kind. Primo at reception is awesome. He directed us to the best cenotes in Tulum. Breakfast is absolutely delicious. And I loved our rooftop pool.
The beach has a lot of seaweed, but that is all of Tulum.
We had a wonderful time. Rooms are beautiful and the vibe is down to earth quiet luxury except for Saturday nights when they bring a DJ. Service was great and Primo at front desk was very helpful.
My husband and I had such a beautiful stay at Papaya Playa Project and wanted to especially thank Primo for making our experience unforgettable. From the moment we arrived, he was incredibly helpful, patient, and genuinely caring. He would sometimes spend close to an hour with us, asking questions about our tastes and interests, then thoughtfully recommending places, restaurants, and experiences that matched our vibe perfectly. His recommendations were always honest and spot on, and you could tell he truly cared about guests having an amazing experience in Tulum.
Papaya Playa itself felt magical from day one. We arrived during one of the parties and immediately fell in love with the atmosphere. The decorations, the energy, the music, and the crowd created such a special vibe and started our trip on the perfect note. Our ocean view room was beautiful, and the entire crew was consistently responsive and attentive. Every time we needed something, it was delivered quickly and with kindness.
We also really enjoyed breakfast every morning. The staff serving us were always smiling, warm, and welcoming, which made each morning even better.
Thank you to Primo and the entire Papaya Playa Project team for creating such a memorable experience for us. We’re leaving with amazing memories and can’t wait to come back
We stayed in papaya 5/15-5/17 and on 5/17 we moved to another hotel for our gender reveal party and photo shoot
We had a great experience in papaya till I have to pay our photographer this morning and found out that hundred dollar bills were stolen from my purse for that matter
I had $100s, $20’s and $1’ in my purse that was next to our bed and looks like housekeeping took all my hundred dollar bills and left $60 in change
Total was around $500 I have to pay for our gender celebration . Shame on that housekeeping who robbed pregnant woman . We never had such a horrible experience at the hotels in Tulum . We contacted receptionist but still waiting on call back to see if they check cameras , Shame on those ppl who did it! Shame!
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