Holiday Inn Express & Suites El Paso Airport by IHG

Hotels
•
Holiday Inn Express
8.6 (260 reviews)
6666 Gateway Boulevard East , El Paso , US
+1 915-771-6200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Excellent location (near airport/freeway/shopping/beach)
Generally clean rooms
Helpful and professional staff in many reports
Comfortable beds and balconies mentioned
Convenient in-room amenities (microwave)
Cons:
Breakfast quality/availability frequently criticized
Shower leakage/flooding and room maintenance issues (fridge, outlets)
Occasional noise problems
Reports of unexpected extra charges / booking discrepancies
Isolated severe complaint about management and room condition (paint dust)

Categories

Cleanliness
9
Mostly praised as clean in multiple reviews, though one guest reported paint dust in the room and another reported shower flooding issues that affected perceived cleanliness.
Service
9.2
Several guests called staff helpful and professional and front desk kind; however there are isolated negative reports about specific managers and occasional language/service misunderstandings.
Location
9.6
Consistently highlighted as excellent — very close to the airport, freeway and shopping, and convenient for late arrivals or quick stays.
Room Quality
7.9
Mixed comments: some rooms described as comfortable with good beds and balconies, but multiple reports of issues (shower leaks/flooding, fridge/outlet failures, rough bed, dated restrooms).
Amenities
8.5
Positive notes for microwave, balcony and general conveniences; problems reported include no ice machine on some floors and faulty in-room fridge/outlets.
Value for Money
8.2
Many guests found the location and cleanliness good value, but complaints about unexpected extra charges and paying for a limited breakfast lowered perceived value for some.
Food and Beverage
7.3
Frequent complaints about breakfast quality and availability (low on food, no waffles/pancakes, service ending early), despite some guests finding the breakfast acceptable.
Overall Experience
9.1
Majority of stays described positively (comfortable, convenient, would return), but a small number of severe negative experiences (dishonest management, paint dust) impacted some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Convenient Location
Situated just 1.4 miles from Cielo Vista Mall and 2 miles from El Paso International Airport, the Holiday Inn Express & Suites El Paso Airport offers a prime location for both leisure and business travelers.

Modern Amenities
Guests can enjoy the convenience of a well-equipped gym and a refreshing outdoor pool during their stay. The rooms are furnished with essential amenities like cable TV, a tea/coffee maker, and a microwave, ensuring a comfortable experience. Some rooms even feature a separate seating area for added relaxation.

Delicious Breakfast Options
Start your day right with a delicious breakfast spread at the hotel, featuring a variety of hot and cold dishes along with gourmet coffee to kickstart your morning.

Ready to experience comfort and convenience at Holiday Inn Express & Suites El Paso Airport? Book your stay now and make the most of your trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Guest Reviews

8.6
Based on 260 reviews
Cleanliness: 9
Service: 9.2
Location: 9.6
Room Quality: 7.9
Amenities: 8.5
Value for Money: 8.2
Food and Beverage: 7.3
Overall Experience: 9.1
Y
Yazmin Oyuki • solo_traveller • mx
10
2026-09-14 • via Nuitee
C
Claudia • family_with_children • us
8
Cons:

No hablan español

2026-09-05 • via Nuitee
S
SANDRA • couple • mx
10
Bien
Cons:

Por medio de Booking reservé y solicite dos camas par dos personas y me dieron solo una, los del Holliday in dicen que es porque booking reservó mal, el desayuno no es nada bueno

2026-08-31 • via Nuitee
J
Juan • solo_traveller • us
10
2026-08-26 • via Nuitee
Y
Yazmin Oyuki • solo_traveller • mx
9
2026-08-10 • via Nuitee
R
Rosiles • extended_group • us
10
2026-08-03 • via Nuitee
S
Salais • family_with_children • mx
8
Excelente Ubicacion cerca del Aeropuerto
Pros:

La ubicacion queda perfecto cuando vas a tomar algun vuelo o si llegas muy tarde a El Paso.

2026-07-25 • via Nuitee
E
Earnest • couple • us
10
I loved my stay
Pros:

Everything

Cons:

Nothing

2026-07-21 • via Nuitee
G
Griselda • couple • us
10
Will come back again for sure
Pros:

Everything! clean, beautiful inside out, so close to the beach, the balcony. Beds really comfy

Cons:

No complaints at all

2026-07-20 • via Nuitee
V
Vinod • solo_traveller • us
9
Very Good
2026-07-20 • via Nuitee
D
Daniela • couple • us
10
2026-07-20 • via Nuitee
S
Shelley • solo_traveller • us
6
Pros:

Size and cleaniess of room

Cons:

Bed was a little rough,no ice machine on my floor, didn't take cash for drinks

2026-07-18 • via Nuitee
N
Norma • family_with_children • mx
9
Pros:

Muy buena ubicación

2026-07-02 • via Nuitee
Y
Yazmin Oyuki • solo_traveller • mx
10
2026-06-25 • via Nuitee
J
Jose • solo_traveller • mx
10
2026-06-23 • via Nuitee
J
Jose • solo_traveller • mx
10
2026-06-23 • via Nuitee
G
gloria • extended_group • us
7
It’s a good hotel for a night stay
Pros:

Close to freeway

Cons:

The bathroom, when you take shower the water goes out so the floor gets wet
No waffle/pancake during breakfast

2026-06-18 • via Nuitee
A
Andrew • family_with_children • us
5
Pros:

There was a good variety of amenities around. The staff was so nice. The breakfast was good.

Cons:

The shower would not drain at all. The tube of the shower leaked and flooded the floor. The fridge didn’t work. The electrical outlets were so bad that the blocks would not stay in the outlets so items didn’t charge.

2026-06-14 • via Nuitee
A
Alex • extended_group • us
9
We had a nice stay, for our quick trip from San Antonio to El Paso.
Pros:

Location, cleanliness.

Cons:

Everything was good.

2026-06-14 • via Nuitee
M
Mayra • couple • us
4
2026-06-14 • via Nuitee