B&B HOME Brussels East Woluwe

Stayed there for 2 nights and my room was not cleaned or made up during my stay despite me putting the “Please clean the room” card on the door handle.

Pas na 5 kamers kreeg ik een kamer waarvan de verwarming het deed. Temperatuur in kamers was 10 graden.

Parking is a little complex when you forst arrive requires better sign posts or ones that are well lit. Check in staff were quite laid back for Ramada experience.
Didnt feel a connection to the hotel however the staff next day were much happier and interactive.

AC unit was not working and telephone was dead. Engineer fixed that. Overall 5/10 was expecting much more from Ramada.

Personnel très agréable mais l’entretien laisse à désirer.
La porte de la salle de bain ne fermait pas bien et si on forçait, le chambranle se détachait ! La planche du haut est d’ailleurs tombée.
Tâches de moisissures sur le rideau de douche.

Nice hotel overall.
Welcoming and helpful on reception
Rooms were a good size but beds were lightweight and flimsy, mould on shower ceiling but not overly bad.

We had a very pleasant stay at Ramada while visiting Brussels in November. It’s a short 20minute commute from the airport. There is also a bus stop right in front of the hotel which makes travel in and around easy. Reception staff was very friendly with Mr Muhammed who received us very kindly explaining how to get around in Brussels via public transport and arranging a cab for us for early next morning. The room was adequate but bit small but as we were spending most of the time outdoors was not an issue. Breakfast was nice with a decent spread and very friendly staff. There are shops and markets within walking distance and nice areas to go for a walk close to the hotel. Overall had a great stay at Ramada.

Literie en très mauvais état.
Mal de dos garanti !

Comfy rooms, staff are pleasant, rooms are just a little "battered" in bathrooms etc. Good showers, I wouldnt have a problem staying again. Location wise was not perfect for me but that was my own fault!

Parfait

Good stay at this hotel. It is close to the airport. Staff are courteous & room was spacious

El hotel es muy confortable, tiene todo lo necesario en la habitación, a 10 minutos del centro y a 15 del aeropuerto en taxi

Das Bad war unsauber und voller Schimmel, das Zimmer hatte nur 1 Stuhl, sonst nichts, Kofferablage sowie Türen und Zargen waren kaputt. Obwohl lt Internet in jedes Zimmer vorhanden sein sollte fehlte die Möglichkeit sich ein Kaffe zu kochen und 24/7 Zimmerservice fehlte weil Bar und Restaurant (im Haus) einen externen Betreiber hat und der ab 22.00 schliesst. Der Parkplatz ist hinter dem Haus aber um dahin zu kommen ist ein Umweg von ca. 7 km notwendig. Eine Info darüber und wie man dahin kommt wurde uns vom Empfang verschwiegen ("das weiß doch jeder der hierhin kommt" und "ich hab keinen Führerschein, ich komme mit dem Bus").
Trotz freundlich entgegen gebrachte Verständnisäußerungen gab es keine Lösungen bzw Kompensation

(Fürs Navi: Parkplatz ist in col de phynx und nur über Abfahrt Woluwe zu erreichen)

Coffee maker and tv never works

Just not hold reputation as per its name

The problem is the property is located walking distance to nothing. If you don't have a car, don't stay there. You can't even get a cup of coffee from a corner store without 20 min walk.

Staff handling of free breakfast was a disaster- We were practically "chased" away from the breakfast area and told it was not set up for us on our first day!. 2 different breakfast areas was set up, and one area practically had all empty serving trays. We attempted to go to the other area and was chased away and made to put back the fruit we tried to take. Later after another guest confronted a staff member and we got the manager, they apologized for the confusion. The area where there were empty trays was for the "free" breakfast and those of us who paid was supposed to be ushered into the area where there was an abundance of food. It was addressed and we were received very positively by the dining room staff following this incident.
There was the second matter of asking for a wake up call. we asked 3 days in a row. Only ONE day was a call received. One out of 3 is pretty unreliable service!

The hotel was very nice. We ordered adjoining rooms through Expedia, but somehow the request was separated and our family of five was placed on the first and fourth floors. I protested and they fixed the problem (we were placed on the fourth floor in rooms next to each other but not connecting). The restaurant seemed to have a nice but very expensive menu. We ordered pizza (but not with their phone at a cost of 2 Euros a minute). The gym needs a make-over (in a dank basement). Make sure that you have tickets for the bus if you travel with kids from the hotel as they require each passenger to pay with a credit or bank card. The staff were very kind in ordering us a taxi from the hotel to the airport. However, we did not get a wake-up call for each room the following morning (so do not rely on that as a back-up); when we let them know, the attendant told us that the previous staff did not leave him a note. Taxi ride to the airport was swift and easy (about a 10 minute ride).

Staff was super nice and public transport was convenient and timely

Good size property, nicely renovated rooms and washrooms.

I think the staff's friendliness and hospitality was the property's winning point; the smiles were genuine, and they seem to get along and respect each other too. Besides that, there was a bus stop right outside the hotel and both directions had connections to the city center. The only negative point to the property (and that is just for me) is that the local TV channels were unavailable. I don't watch TV at home and like to indulge when I travel. Anyway, great place to stay if one wants to have access to the city, but not be downtown.