Mantra Charles Hotel

Hotels
Mantra
8.6 (1729 reviews)
287 Charles Street , Launceston , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.35
Multiple reviews mention issues such as dirty rooms, stained carpets, and unclean bathrooms.
Service
9.85
Several positive mentions of helpful and friendly staff, particularly in challenging situations.
Location
9.85
Frequent praise for convenient and central location, making it easy to explore Launceston.
Room Quality
7.85
Commonly noted size of rooms and general comfort, with some drawbacks like lack of blackout curtains.
Amenities
7.85
Issues with inadequate amenities, such as no microwave and limited cutlery.
Value for Money
7.85
Reviews suggest that the value is not great due to various shortcomings including lack of cleanliness.
Food and Beverage
8.85
Mixed feedback on breakfast quality and options; generally good but with some complaints.
Overall Experience
9.35
Overall sentiment positive despite significant issues, mostly citing location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:07

Property Description

Art-Deco Style Decor
Experience the unique charm of Mantra Charles Hotel with its art-deco style décor, adding a touch of elegance to your stay.

Convenient Location
Located just minutes away from Cataract Gorge and Tamar Valley wineries, Mantra Charles Hotel offers the perfect base for exploring Launceston's attractions and natural beauty.

Relaxing Amenities
Unwind in comfort with air-conditioned rooms, spa baths, and picturesque views of Tamar Valley. Enjoy a cozy evening by the fireplace in the lobby lounge or indulge in delicious dining options at the on-site restaurant.

Book now for a delightful stay at Mantra Charles Hotel, where convenience meets relaxation.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that the rooms are serviced daily.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1729 reviews
Cleanliness: 7.35
Service: 9.85
Location: 9.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 9.35
E
elizabeth family_with_children au
9
Pros:

Close to the hospital and some nice eateries

2026-04-17 via Nuitee
E
Enzo couple au
8
Short and comfortable
Pros:

Good parking facilities. Comfortable room with plenty of space for two adults

Cons:

N/A

2026-04-16 via Nuitee
B
Bennett solo_traveller au
10
Pros:

Clean comfortable and friendly staff

Cons:

Nothing

2026-04-16 via Nuitee
D
Daniel solo_traveller au
8
2026-04-14 via Nuitee
C
Chantelle solo_traveller au
10
Comfortable stay. The reception staff were very helpful.
Pros:

Comfortable bed. Clean.

Cons:

The restaurant isn’t open on weekends and since we don’t have a car, finding somewhere to eat was limited. The menu at the hotel was limited and expensive.

2026-04-14 via Nuitee
M
Michael solo_traveller au
8
2026-04-13 via Nuitee
H
Heather N Harvey couple au
9
Clean, friendly, great location but bring your own pillows.
Pros:

Close, clean and staff are lovely

Cons:

Tv had no fox footy and pillows are terrible but bed is comfortable

2026-04-12 via Nuitee
M
manuel solo_traveller au
8
2026-04-12 via Nuitee
H
Haig solo_traveller au
9
Pros:

Facilities excellent, pillows were great. Dinner and breakfast good too.

Cons:

The table knives were blunt, needed sharpening.

2026-04-12 via Nuitee
P
Parth extended_group au
7
2026-04-10 via Nuitee
K
Kathryn couple au
10
2026-04-09 via Nuitee
E
Emma-Rain family_with_children au
10
2026-04-07 via Nuitee
K
Karen couple au
10
Very nice accommodation and friendly staff.
2026-04-06 via Nuitee
M
manuel solo_traveller au
8
2026-04-06 via Nuitee
M
Masterofsolotravels Solo travel
8
Great staff and room
Pros:

In terms of the room itself and the service at the Mantra Charles Hotel, I couldn’t fault either of them. The room was immaculately clean and well equipped with the following:

- Comfortable bed that hit the sweet spot between being a marshmallow and rock hard

- Cupboard with sufficient space for clothing plus a luggage rack

- Kitchenette with a hot plate, microwave and sink; having a separate sink in the main room of the motel is very rare. I loved it and not having to use the same sink I use to wash my hands after the toilet to wash my dishes

- Pleasantly hot shower

The staff were also great, especially the assistant manager. Case in point: I needed to do some laundry and realised I didn’t have change or even any cash to swap for change. The assistant manager was able to simply charge some change to my room and I was able to settle the bill at check out instead of having to waste time looking for out a supermarket or ATM. I really appreciated this.

One thing I wasn’t impressed with, though, was the parking situation. I estimate there were less than 20 spots for the entire motel. The motel itself is located behind Launceston General Hospital (yes, handy if you have an emergency) and shared the same building as DVA and a few other companies. You had to look really carefully at the reserved signs or risk being fined and/or towed away. Street parking was a bit of a walk to the front door; not conducive if you have a lot of luggage and given how steep the hill is, I wouldn’t want to try lugging a luggage cart from the car to the motel.

I also wasn’t that keen on the dining options. The first night, I ordered a steak sandwich by room service which was great. The breakfast options, however, were very pricey and too heavy first thing in the morning. There weren’t any options to purchase basic breakfast packs (eg. Bread to toast, juice, mini packs of cereal, etc) or even a continental breakfast option whether dine in or room service. Lucky for me there was a McDonalds down the hill and a little cafe called Aroma Cafe about 100 m away.

I would also like to see them modernise the laundry. There was only one washing machine and dryer there and they looked to be close to 40 years old. Both coin operated if you’ll see my comments above. Even washing powder had to be purchased through a coin operated slot machine. In a society where fewer people are carrying cash and/or coins, it’s a pain in the backside not having the option to pay by card. Plenty pf laundromats are doing this nowadays. It’s time for Mantra Charles Hotel to follow their lead and modernise.

2026-04-05 via Tripadvisor
P
Paul couple au
10
nice and peaceful
Pros:

The well mannered staff

Cons:

na

2026-04-04 via Nuitee
P
Peter family_with_children au
8
Pros:

Every thing

2026-04-02 via Nuitee
M
Maedi couple au
9
2026-04-02 via Nuitee
S
Sam couple au
8
2026-04-02 via Nuitee
S
Steve couple au
9
Very enjoyable
Pros:

Most things

2026-04-01 via Nuitee