Chateau Star River Pudong Shanghai

Hotels
Independent
8.2 (56 reviews)
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125 , Shanghai , CN

Facilities

Full-service spa
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Lovely indoor pool
Great location
Cons:
Outside pool was closed

Categories

Cleanliness
7.88
Mentioned being clean and tidy.
Service
8.85
Staff were described as friendly and helpful.
Location
8.39
Conveniently located in the Pudong area.
Room Quality
7.84
King Room was great with a comfy bed.
Amenities
8.37
Indoor pool and comprehensive facilities praised.
Value for Money
7.83
Standard quality for this hotel tier.
Food and Beverage
8.38
Hotel breakfast was delicious.
Overall Experience
8.05
Pleasant overall experience; would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:11

Property Description

Welcome to Chateau Star River Pudong Shanghai, where luxury and relaxation come together seamlessly.

Indulgent Spa Experience
Pamper yourself with our rejuvenating spa offering a variety of treatments, including soothing massages, revitalizing facials, and refreshing body treatments.

Recreational Amenities
Stay active in our equipped health club or unwind in our tranquil indoor pool and hot tub, perfect for both relaxation and invigorating workouts.

Culinary Delights
Savor exquisite dining at the E cafe, where you can enjoy delicious meals alongside garden views, or choose from our 24-hour room service for a delightful in-room dining experience.

Don’t miss the chance to elevate your stay – book your escape at Chateau Star River Pudong Shanghai today!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 56 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.05
J
Jeff
10
Pros:

The outside pool was closed unfortunately!

BUT lovely indoor pool was fabulous!!!!

King Room was great and wonderful comfy bed

Metro a good 20 min walk away

Will stay again

2025-09-28 via Nuitee
Y
Yueun
10
Pros:

깨끗하고 호텔 직원분들도 친절해요
전철역하고도 멀지 않고 호텔 조식도 맛있어요

2025-08-24 via Nuitee
G
Geoffrey
10
Pros:

The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia

2025-08-15 via Nuitee
K
Kamanasish partner
10
Pros:

The location is right in the center of Pudong area and the hotel staff were absolutely amazing.

2025-08-09 via Nuitee
Y
YASUTAKA
10
上海旅行
Pros:

7号線から徒歩で行けて、龍陽路にも近かったので、便利だった。朝食がとても美味しくて最高でした。

2025-05-07 via Nuitee
M
miro
10
Pros:

Aivan mahtava hotelli hyvällä paikalla metroasema 500 m päässä

2025-04-29 via Nuitee
K
kee meng
10
excellent stay
Pros:

porter and receptionist is helpful and polite. keep it up.

2025-04-05 via Nuitee
V
Verified traveler
8
상해의 가성비 좋은 호텔
Pros:

상해의 가성비 좋은 호텔
지하철 7호선까지 도보로 이동 가능

2025-03-30 via Nuitee
D
Duncan partner
10
Pros:

Iliked the room and amenities

2025-03-12 via Nuitee
T
Tina family
6
Pros:

The rooms were dated but extra spacious.

2024-12-06 via Nuitee
M
Maarten
10
Full on chateau
Pros:

Well folks, hear me out.

Went for business to Shanghai and some good times, perhaps see a full-on chateau from an ancient dynasty on the way.

I’ll be damned when we walked into this place. Never expected a true five- star chateau in Shanghai, dreams come true. Great experience.

Checkin went perfect, except for the decline on my card. But hé, not the hotels fault. Got creative and figured it out together..

Room wonderful too. Reminded me of my trailer back at the park with the boys. For sure eye for details. Balcony door was locked, but the friendly staff opened it right away.

From check in to relaxation on the balcony with a blunt: less than 5 mins. My kind of place.

Too bad I couldn’t test out my new bikini. Forgot the shaver, but even worse: the most surrounding the chateau was empty. Not sure what happened, perhaps the recent typhoon sucked it all up.

Anyway, that is the only thing that sucked figuratively. Went into town for some literal action and got lost.

Woke up in Beijing, Forgot to check out, but great overall experience.

5 points and see you next time.

2024-11-20 via Nuitee
W
Wendy
8
Stay in pudong
Pros:

Although hotel was a fair bit out from main attractions, the metro station was a 10 min walk,

2024-11-15 via Nuitee
P
Philippe
10
Excellent
Pros:

Dans un style un peu rétro, l’hôtel est exceptionnel, avec un service vraiment haut de gamme. Je n’ai pas eu le temps de tester les installations sportives mais la liste est impressionnante et semble bien fonctionner. La resttest OK, sans plus. Très bon rapport qualité prix.

2024-03-22 via Nuitee
Y
younghoon
4
친구집 게스트 하우스
Pros:

개발회사에서 고급 빌라를 지으면서 호텔을 옆에 지어 수익성을 높인 것으로 보임, 사진에서 보이는 물은 풀이 아니고 그냥 조경에 일부이며 심지어 밖으로 나가는 것도 허용되지 않음. 친구집 게스트하우스에 하루 묵은 느낌. 외국인 숙박이 많지 않아 허둥지둥 하느라 체크인에 30여분 소요됨.

2020-07-26 via Nuitee
V
Verified traveler
6
...
Pros:

객실-좋음.
위치-so so. 하지만 조용.
룸서비스음식-나쁨. 내인생 최악의 나지고랭을 맛봄.

2020-01-16 via Nuitee
X
Xavier
8
Pros:

2020-01-03 via Nuitee
V
Verified traveler partner
6
Pros:

kein Englisch sprachiges Personal, sehr unfreundlich, nicht flexible und lange Wartezeiten, bis man bedient wurde.

2019-12-03 via Nuitee
M
Maurice
10
Excelente hotel
Pros:

Maginfico hotel cerca del complejo ferial y del aeropuerto. Es claramente un hotel 5 estrellas en todo sentido. elpersonal muy amable y un excelente desayuno y wifi. Queda muy cerca a un sector residencial lo que lo hace muy tranquilo.

2019-11-15 via Nuitee
S
SY
8
Pros:

Very large room, very comfortable. Good to stay for everyone.

2019-10-18 via Nuitee
V
Verified traveler
8
화려한 시설, 아쉬운 서비스
Pros:

시설은 매우 훌륭합니다만 직원들이 영어가 부족하고 청결상태가 약간은 불만족스러웠습니다.
그러나 전반적으로는 만족스러웠습니다.

2019-09-25 via Nuitee