Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful rooms
Cons:
Cleanliness issues
Dated room amenities
Unmotivated bar service

Categories

Cleanliness
6.46
Some guests reported issues with maintenance and cleanliness, such as a hole in the shower wall and stale odors in the room.
Service
8.43
Many reviews highlighted the friendly and helpful staff, though some noted unmotivated service in specific areas.
Location
8.47
The hotel's location was frequently praised, being conveniently close to the city center.
Room Quality
7.42
Rooms were spacious but reported as somewhat dated and lacking amenities like a coffee maker.
Amenities
6.95
The hotel had a pool and sauna, but some facilities like parking and maintenance were criticized.
Value for Money
6.91
Guests felt the hotel did not fully deliver on the quality expected from a four-star rating.
Food and Beverage
7.96
Breakfast was generally well-received, although some guests wished for more variety.
Overall Experience
7.43
Most guests felt satisfied overall, with a good blend of pros and cons impacting their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:12

Property Description

Indulge in Relaxation and Adventure

Luxurious Amenities: Unwind in the large indoor pool or pamper yourself with a visit to the hotel's sauna. The modern bathrooms with provided toiletries ensure a comfortable stay.

Culinary Delights: Start your day with a hearty breakfast buffet and savor local cuisine and drinks at the Haus Wiesenthal restaurant in the evenings.

Explore Nature's Beauty: With well-signposted hiking and cycling trails at your doorstep and the picturesque Eifel National Park nearby, adventure and serenity await.

Book your stay at ACHAT Hotel Monschau for a perfect blend of luxury and nature exploration.

Important information:

Please note: our elevator will unfortunately not be available from November 11th to December 06th 2024 due to renovation work.

Please note that pets are not permitted in some public areas of the property.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Location

Guest Reviews

7.5
Based on 4049 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 6.95
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.43
N
Niehaves • couple • de
5
4 Sterne nur auf dem Papier aber Laage, Lage, Lage
Pros:

Zentrale Lage,
Frühstück bzw. Frühstücksbuffet,
Bereitstellung von stillem, sprudelndem, gekühlten und ungekühltem Wasser in Zapfstellen und Glasflaschen,
Freundlichkeit des Personals

Cons:

Das Hotel erfüllt zwar auf dem Papier alle technischen Kriterien für 4 Sterne, liefert aber beim Wohlfühlfaktor, dem Zustand der Zimmer und der Instandhaltungszustand aber ehr die gefühlte Realität einer einfachen 3- Sterne Unterkunft.
Renovierungsstau,
Altbacken (70er Jahre Feeling)

2026-10-17 • via Nuitee
J
Jason • extended_group • ca
9
Love our stay we stayed an extra night. We are English speaks and staff were very accommodating.
Pros:

The staff, the restaurant and the bar were great.

Cons:

The bathrooms need better ventilation.

2026-10-16 • via Nuitee
J
Jason • extended_group • ca
9
Very good staff, very friendly
Pros:

Amazing staff

Cons:

Bathroom needs better ventilation

2026-10-16 • via Nuitee
J
Janny • couple • no
9
Pros:

Het ontbijt was zeer uitgebreid

Cons:

Zwembadwater vonden wij wat koud.

2026-10-16 • via Nuitee
N
Natascha • couple • nl
8
2026-10-16 • via Nuitee
W
Wilhelm R. • solo_traveller • de
9
2026-10-16 • via Nuitee
T
Thomas • couple • de
7
Trotz einiger Schwächen insgesamt doch ein schöner Aufenthalt.
Pros:

Das Frühstück und der Service beim Frühstück war sehr gut, die Ortsmitte ist nahe gelegen, so dass man zu Fuß dorthin gehen kann. Das Preis-Leistungs-Verhältnis ist sehr gut.

Cons:

Nur ein Fahrstuhl sorgt für längere Wartezeiten, insbesondere zur Frühstückszeit. Die Parkplatzsituation ist gelinde gesagt katastrophal, der Hotelparkplatz dauerzugeparkt.
Der Service beim abendlichen Restaurantbesuch war leider ein Desaster, vielleicht haben wir nur einen schlechten Tag erwischt.

2026-10-16 • via Nuitee
C
Caroline • couple • de
9
2026-10-15 • via Nuitee
S
Sabine • couple • de
8
Das Hotel ist sehr zu empfehlen
Pros:

Das Hotel war sauber und das Frühstück war sehr gut

2026-10-15 • via Nuitee
I
Ilja • family_with_children • nl
9
Hele mooie locatie en erg vriendelijk personeel, en de hotel was ook erg netjes en alles goed bij deze accommodatie
Pros:

Alles

Cons:

Niks

2026-10-15 • via Nuitee
M
Marianne • solo_traveller • de
5
2026-10-14 • via Nuitee
M
Morten Lyhne • extended_group • dk
6
Pros:

Beliggenheden

2026-10-13 • via Nuitee
S
Sandra • family_with_children • gb
8
Pros:

Swimming pool

Cons:

Dirty room spider web everywhere dust everywhere that room was dirty. Bedding smells awful. Dust in wardrobe in drawers under bed

2026-10-13 • via Nuitee
G
Georgios • couple • nl
4
Teleurstellend de vermelde klassificatie niet waard
Pros:

De ligging.

Cons:

Het restaurant was ronduit slecht. Soort schnitzel in visstick jasje. Duidelijk kant en klaar gekocht, (wat de prijs niet vermoedde)daarna vol bet op het bord gelegd met daarnaast ook vette frietjes. Er was mogijkheid voor saladebuffet (+€6,50) die bestond uit oude verlepte sla en kant en klare garnituren.

2026-10-13 • via Nuitee
C
Carla • couple • nl
8
Perfect
Pros:

Heerlijke bedden, ligging dicht bij centrum, uiterst vriendelijk personeel, fietskelder.

2026-10-13 • via Nuitee
H
HSC 1 • solo_traveller • de
7
Pros:

Zimmergröße
Abendessen, Frühstück

Cons:

Zu wenig Parkmöglichkeiten.

2026-10-13 • via Nuitee
T
Tecbee • solo_traveller • de
7
2026-10-12 • via Nuitee
S
Sabine • couple • nl
8
Heerlijk genoten
Pros:

Ontbijt was goed, uitgebreid en vers Vriendelijk personeel. Fijn geholpen door Leonora, zij spreekt ook Nederlands.

Cons:

Helaas zat er geen stop in het bad en de kussens waren te weinig gevuld.

2026-10-11 • via Nuitee
C
Christoph • extended_group • de
8
2026-10-11 • via Nuitee
M
Marielle • solo_traveller • nl
8
2026-10-11 • via Nuitee