My Story Hotel Tejo

Hotels
8.9 (7261 reviews)
Rua Condes de Monsanto Nº2 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast quality could improve
Some rooms may be small

Categories

Cleanliness
8.36
Cleanliness was appreciated, but negative remarks about breakfast imply some areas could improve.
Service
9.33
The staff was described as friendly and helpful with positive feedback during special occasions.
Location
9.37
Centrally located, with easy access to various attractions.
Room Quality
8.82
Rooms were described as comfortable but some noted issues with the size in certain cases.
Amenities
8.85
Good amenities like showers and coffee makers were mentioned positively.
Value for Money
8.81
Many reviews indicated the hotel offers good value for the price.
Food and Beverage
8.36
Breakfast was generally well-received, but noted as needing improvements in some reviews.
Overall Experience
9.33
Overall positive reviews with many recommending the hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Historic Building Renovation
My Story Hotel Tejo is a charming renovation of a historic building in the heart of Lisbon's Baixa district. The blend of vintage decor and modern amenities offers a unique and comfortable stay for guests.

Delicious Dining Options
Indulge in traditional Portuguese cuisine at O Poço restaurant or start your day with a delightful breakfast buffet at the hotel's restaurant. Explore the diverse culinary scene of Lisbon with many popular restaurants just a short walk away.

Convenient Location and Nearby Attractions
Situated just steps away from Rossio metro station, guests have easy access to explore Lisbon's iconic landmarks like Commerce Square, São Jorge's Castle, and Bairro Alto. With a 24-hour front desk and nearby public parking, convenience is key at My Story Hotel Tejo.

To experience the perfect blend of history and modern comfort in Lisbon, book your stay at My Story Hotel Tejo today.

Important information:

Guests can check in before 14:00, according to availability.

Please note that invoice details cannot be changed after check-out.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 7261 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
N
Niamh • family_with_children • de
9
2026-03-29 • via Nuitee
G
GIOVANNA • couple • it
7
Lisbona è stata una esperienza formidabile e anche il soggiorno in albergo assolutamente top
Pros:

posizione fantastica, esattamente in centro e seppure affacciata su una via principale stanza assolutamente silenziosa

Cons:

la camera anche se molto pulita e ben arredata era piuttosto piccola; In compenso il bagno era molto grande anche la doccia spaziosissima.

2026-03-28 • via Nuitee
Z
Zeljka • extended_group • de
9
Preis Leistung super und sehr zentral und vor allem sauber
Pros:

Sehr zentral und schöne Unterkunft . Preis Leistung super

Cons:

Das ein Eventraum in der Nähe war und Freitag sehr laut mit Bass gefeiert wurde und wir es bis ins Bett gespürt haben

2026-03-28 • via Nuitee
P
Przemysław • solo_traveller • pl
10
Pros:

Personel +
Breakfast + (starts @7am! honey available!)
Style +
Comfort bed +
Location + (also well-connected)
Room service +
Miejsce sprawiające, że chociaż jeden stres masz z głowy w biznesowej podróży.

Cons:

Air conditioning loudness - (or I just could not make it low)

2026-03-28 • via Nuitee
M
Metehan • couple • tr
6
In my opinion, the price-performance ratio is low
Pros:

The location was good. The staff’s behavior was at an acceptable level. Having slippers in the room was a nice touch

Cons:

There seemed to be an office of the hotel above our room, and the floor was probably wooden. We constantly heard creaking noises, likely from the wooden floor flexing as people walked. This noise, coming from the ceiling, occurred every 2–3 minutes. The curtain in the room was dirty, and the crown moldings were moldy. I also found the breakfast insufficient, and most importantly, it became boring after the second day because it was the same every day

2026-03-28 • via Nuitee
L
Laila • solo_traveller • nl
9
Heel fijn hotel!
Pros:

Prima kamer, heel schoon
Hotel was heel centraal op een toplocatie
Ontbijt was ook prima

Cons:

Eigenlijk was alles top

2026-03-27 • via Nuitee
I
IOANNIS • family_with_children • gr
10
Pros:

Η ευγένεια του προσωπικού.

2026-03-27 • via Nuitee
V
Valerie • family_with_children • fr
8
2026-03-25 • via Nuitee
N
NORIKO • solo_traveller • jp
10
リスボンに来たらリピート確定のホテル
Pros:

アクセス最高

Cons:

なし

2026-03-25 • via Nuitee
E
E • couple • us
10
Relaxing!
Pros:

This Hotel Tejo is in a great location in Lisbon and has great combination of transportation close to it. Hotel employees were great!

Cons:

No negatives

2026-03-25 • via Nuitee
N
Nicolae • couple • ro
8
2026-03-24 • via Nuitee
R
Reinier • family_with_children • nl
9
2026-03-23 • via Nuitee
R
RB • family_with_children • es
8
Muy recomendable
Pros:

La habitación era grande, moderna y cómoda.
El desayuno era muy completo, y todo estaba muy bueno.
El hotel estaba muy bien ubicado.
El trato del personal excelente, todos muy serviciales.

Cons:

Hacía un poco de frío en la habitación y la temperatura estaba al máximo.

2026-03-22 • via Nuitee
Z
Zsuzsa • couple • hu
10
2026-03-22 • via Nuitee
H
HIROSHI • couple • jp
8
良い
Pros:

ロケーションが良かった。
最初はわかりにくかった。

Cons:

シャワーのドアを閉めると中から開けにくかった。

2026-03-20 • via Nuitee
D
Deborah • couple • us
7
It’s alright.
Pros:

The location is ideal, but the other My Story around the corner had a more inviting vibe. The breakfast is good, the rooms are nice, it’s worth the price.

Cons:

I had read about this on other reviews and thought it was a slight exaggeration or perhaps it was just a capricious traveler. Here goes. The towels are absolutely treated like the ancient crowned jewels. You get one bath towel and one hand towel per person and a dingy little towel bath mat “thingy”. Do not ask for any more - you won’t get one. Your room will be cleaned but your dirty towels will not be changed. It is the most awkward experience having to beg for just one extra towel for us to share. (See, the hairdryers shut off after they get too hot (2 minutes). Therefore, those of us with longer hair need a second towel to dry our hair.) It’s a hard NO from the front desk. So, either, bring your towels, buy some there or maybe wash yourself every other day and hang your towel out to dry. As per the breakfast, it’s reliably delicious I just don’t know if it’s worth the price and if it’s not a better idea to explore. Also, the table bussing situation is rather slow. So, just eat and stack your dishes on top of each other as you finish. There is no bin to place them in to make more space (tables are the size of a kindergarteners desk) and they don’t get picked up. I don’t think this is a situation that occurs only at the hotel restaurant, it’s all of Lisbon’s dining rooms experiences (elevated Or not). It is important to note that I absolutely love the 3 hour European dining experience, yet in Lisbon they just don’t come grab the empty dishes. I digress. It’s worth the price. I don’t think I would stay there again.

2026-03-19 • via Nuitee
D
Dian • couple • us
9
We would recommend your hotel and would stay there again when visiting your city.
Pros:

Breakfast was excellent. The staff even had gluten free bread for my husband and me.
Lighting in our room was hard to use—switches, etc.

Cons:

The two agents who checked us in were the best. On another occasion, the young woman was informative and business-like, but not as friendly and helpful.

2026-03-19 • via Nuitee
F
Fedra • couple • ch
10
2026-03-19 • via Nuitee
C
Christiaan Martijn • extended_group • nl
9
Zeer goed hotel
Pros:

Heel goed hotel. Mooie inrichting. Hygiene was super goed. Prima ontbijt.

Cons:

Er viel mij niks tegen.

2026-03-17 • via Nuitee
D
Denise Engelbrecht Zantut • extended_group • br
9
2026-03-17 • via Nuitee