My Story Hotel Tejo

Hotels
8.9 (7261 reviews)
Rua Condes de Monsanto Nº2 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast quality could improve
Some rooms may be small

Categories

Cleanliness
8.36
Cleanliness was appreciated, but negative remarks about breakfast imply some areas could improve.
Service
9.33
The staff was described as friendly and helpful with positive feedback during special occasions.
Location
9.37
Centrally located, with easy access to various attractions.
Room Quality
8.82
Rooms were described as comfortable but some noted issues with the size in certain cases.
Amenities
8.85
Good amenities like showers and coffee makers were mentioned positively.
Value for Money
8.81
Many reviews indicated the hotel offers good value for the price.
Food and Beverage
8.36
Breakfast was generally well-received, but noted as needing improvements in some reviews.
Overall Experience
9.33
Overall positive reviews with many recommending the hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Historic Building Renovation
My Story Hotel Tejo is a charming renovation of a historic building in the heart of Lisbon's Baixa district. The blend of vintage decor and modern amenities offers a unique and comfortable stay for guests.

Delicious Dining Options
Indulge in traditional Portuguese cuisine at O Poço restaurant or start your day with a delightful breakfast buffet at the hotel's restaurant. Explore the diverse culinary scene of Lisbon with many popular restaurants just a short walk away.

Convenient Location and Nearby Attractions
Situated just steps away from Rossio metro station, guests have easy access to explore Lisbon's iconic landmarks like Commerce Square, São Jorge's Castle, and Bairro Alto. With a 24-hour front desk and nearby public parking, convenience is key at My Story Hotel Tejo.

To experience the perfect blend of history and modern comfort in Lisbon, book your stay at My Story Hotel Tejo today.

Important information:

Guests can check in before 14:00, according to availability.

Please note that invoice details cannot be changed after check-out.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 7261 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
P
Pilati • extended_group • it
8
2026-03-07 • via Nuitee
C
Camille • couple • fr
10
Super séjour je recommande
Pros:

Tout était très propre et les chambres très bien équipées ! L’hôtel est idéalement situé dans le centre c’est top ! Le personnel est très accueillant !

Cons:

Tout était parfait

2026-03-07 • via Nuitee
R
Rossana • family_with_children • it
10
Il top!
Pros:

Posizione centrale, a pochi minuti a piedi dalle piazze principali e da stazioni bus,tram e metro.
La struttura moderna, super profumata e pulita.
La stanza spaziosa e munita di ogni comfort.
Il personale gentilissimo e disponibile.

2026-03-06 • via Nuitee
L
lesley • extended_group • ca
10
Fantastic! I have stayed here 2x and would come return!
Pros:

Staff were so helpful with my elderly mother
And helped with dinner recommendations!

2026-03-05 • via Nuitee
J
Julia • couple • de
8
Tolles Hotel für einen Lissabonbesuch mit guter öffentlicher Anbindung
Pros:

Sehr gute Lage, geschmackvolles, großzügiges Zimmer, hilfsbereites Personal

Cons:

Wenn es etwas zu bemängeln gibt, dann höchstens der extreme Raumduft in der Lobby

2026-03-05 • via Nuitee
C
Conal • couple • gb
10
Fantastic
Pros:

Excellent staff. Great location. Beautiful room.

Cons:

Bed was slightly too hard.

2026-03-05 • via Nuitee
M
mara • couple • gr
10
2026-03-04 • via Nuitee
J
Jürgen • couple • at
9
Perfekte Lage
Pros:

Exzellente Lage

Cons:

Restaurants in der Umgebung sehr touristisch

2026-03-04 • via Nuitee
S
Susanna • couple • it
10
Pros:

Abbiamo soggiornato in questo hotel e siamo rimasti davvero molto soddisfatti! La struttura è pulitissima e curata in ogni dettaglio. Il personale è estremamente gentile e disponibile, sempre con il sorriso.

Al nostro arrivo ci hanno fatto una splendida sorpresa assegnandoci una camera di categoria superiore rispetto a quella prenotata: un gesto davvero molto apprezzato!

La posizione è centralissima, comodissima per visitare la città a piedi. Ottima e abbondante anche la colazione, con prodotti freschi e di qualità.

Consigliatissimo, torneremo sicuramente!

2026-03-04 • via Nuitee
C
Cintia • family_with_children • lu
10
Pros:

The staff was super nice and accommodating. I arrived early for my check-in, so my room was not ready. They gave me a little apology gift.

2026-03-03 • via Nuitee
M
Maria Clara • solo_traveller • br
8
Pros:

O hotel é confortável, com ótimo custo-benefício e perto de boa parte das principais atrações de lisboa. O staff é muito gentil.

Cons:

No último dia, com o motorista do uber, descobri que muito próximo ao hotel (na parte de trás) fica uma das zonas mais perigosas de lisboa, com viciados. A maior parte dos destinos turísticos não passa por ali, mas vale a atenção e cuidado, principalmente a noite.

2026-03-03 • via Nuitee
Y
Y5457RMrichardw • Solo travel
10
This would be my go to hotel in Lisbon
Pros:

This hotel is modern, clean and importantly very quiet. It’s a good, central location with everything I needed.

This was my first trip to Lisbon and just wanted a nice hotel to retreat back to and relax in between trips out.

I would 100% come back to this hotel. Not because it is a mind blowing hotel but it it’s a great price point for good quality, clean, modern rooms and a nice vibe.

When I come back to Lisbon I’m not even going to bother looking at a different hotel. I like certainty and I know this hotel will deliver on the things that make my trips away more enjoyable.

2026-03-01 • via Tripadvisor
P
Patricia • family_with_children • be
9
2026-03-01 • via Nuitee
E
Eduardo • family_with_children • br
10
2026-03-01 • via Nuitee
G
Gustavo • solo_traveller • br
9
2026-03-01 • via Nuitee
P
Pashinyan • family_with_children • am
9
2026-02-28 • via Nuitee
B
Bruno • couple • br
9
Boa surpresa
Pros:

Quarto excelente para um 3 estrelas. Até fiquei um tanto sem entender o fato de ser um hotel apenas 3 estrelas. O quarto é bem confortável, com bom isolamento acústico. As janelas podem ser fechadas garantindo bom conforto em relação à iluminação, mesmo após o amanhecer. Pé direito super alto, o que aumenta a comodidade. Localização fabulosa. Chuveiro gostoso, embora tenhamos tido problema pontual com a água quente em um único dia.

Cons:

Não tem academia e garagem, o que pode ser inconveniente para quem pretende ir de carro. Café da manhã simples, mas atende.

2026-02-27 • via Nuitee
M
Mirna • extended_group • no
10
2026-02-24 • via Nuitee
E
EVANGELOS • couple • gr
10
Pros:

Το δωμάτιο ήταν καθαρό και ευρύχωρο. Ήταν στον τελευταίο όροφο με θέα στο κάστρο. Η θέση του ξενοδοχείου μας εξυπηρέτησε πολύ. Εξαιρετικό πρωινό με πολλές επιλογές. Σίγουρα θα ξανάπήγαινα. Απόλυτο value for money!!!!

Cons:

Όλα εξαιρετικά.

2026-02-24 • via Nuitee
C
Chris • family_with_children • gr
10
2026-02-24 • via Nuitee