My Story Hotel Tejo

Hotels
8.9 (7261 reviews)
Rua Condes de Monsanto Nº2 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast quality could improve
Some rooms may be small

Categories

Cleanliness
8.36
Cleanliness was appreciated, but negative remarks about breakfast imply some areas could improve.
Service
9.33
The staff was described as friendly and helpful with positive feedback during special occasions.
Location
9.37
Centrally located, with easy access to various attractions.
Room Quality
8.82
Rooms were described as comfortable but some noted issues with the size in certain cases.
Amenities
8.85
Good amenities like showers and coffee makers were mentioned positively.
Value for Money
8.81
Many reviews indicated the hotel offers good value for the price.
Food and Beverage
8.36
Breakfast was generally well-received, but noted as needing improvements in some reviews.
Overall Experience
9.33
Overall positive reviews with many recommending the hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Historic Building Renovation
My Story Hotel Tejo is a charming renovation of a historic building in the heart of Lisbon's Baixa district. The blend of vintage decor and modern amenities offers a unique and comfortable stay for guests.

Delicious Dining Options
Indulge in traditional Portuguese cuisine at O Poço restaurant or start your day with a delightful breakfast buffet at the hotel's restaurant. Explore the diverse culinary scene of Lisbon with many popular restaurants just a short walk away.

Convenient Location and Nearby Attractions
Situated just steps away from Rossio metro station, guests have easy access to explore Lisbon's iconic landmarks like Commerce Square, São Jorge's Castle, and Bairro Alto. With a 24-hour front desk and nearby public parking, convenience is key at My Story Hotel Tejo.

To experience the perfect blend of history and modern comfort in Lisbon, book your stay at My Story Hotel Tejo today.

Important information:

Guests can check in before 14:00, according to availability.

Please note that invoice details cannot be changed after check-out.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 7261 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
C
Christos • family_with_children • gr
10
2026-02-14 • via Nuitee
כהן • family_with_children • il
10
Excellent
Pros:

Thank you for everything, you are simply the best.
We had a wonderful and memorable stay and will definitely recommend you.
Thank you to an amazing team! Spashely Ives ❤️

Cons:

Everything was great 👍

2026-02-14 • via Nuitee
S
Sumin • solo_traveller • kr
10
2026-02-13 • via Nuitee
A
Arent Jan • couple • nl
10
2026-02-13 • via Nuitee
K
Kwiae • family_with_children • jp
9
2026-02-12 • via Nuitee
S
Saskia • family_with_children • nl
9
Pros:

Super friendly staff, I got a birthday present and and upgrade to a suite which was a nice surprise

Cons:

Breakfast was okay, pillows were too soft for me

2026-02-11 • via Nuitee
S
Stephan • couple • de
8
2026-02-09 • via Nuitee
L
Luca • family_with_children • it
9
2026-02-08 • via Nuitee
N
Nihan • family_with_children • tr
10
Güzel bir konaklamaydı.
Pros:

Konumu,fiyat/fayda dengesi,çalışanların yardımseverliği...

Cons:

Sevmediğimiz bir yönü yoktu.

2026-01-31 • via Nuitee
A
Ayşe • family_with_children • tr
10
2026-01-31 • via Nuitee
S
Sezin • family_with_children • tr
10
Definitely recommend
Pros:

The location is perfect, very close to the city center. Breakfast was satisfying, staff was helpful. Rooms are big and clean. They arranged two rooms for us as a family with one entrance. No disturbing noise around

Cons:

We stayed on the 5th floor, the attic. The ceilings were inclined, we bumped our heads a few times. Be careful if you stay on the fifth floor.

2026-01-30 • via Nuitee
K
Ken • family_with_children • nl
8
Great value right in the centre of Lisbon
Pros:

Super central location, walking distance to everything. Clean, comfortable rooms and a really good breakfast buffet. Friendly staff.

Cons:

We stayed here for 6 days, and I missed a lobby bar where we could have a drink and read, chill or play a game of cards.

2026-01-30 • via Nuitee
A
Amir • solo_traveller • il
10
Pros:

חדר נקי ומרווח. צוות נחמד מאוד ומקצועי. מחיר טוב. מיקום מעולה

Cons:

ארוחת בוקר בסיסית מאוד

2026-01-30 • via Nuitee
Ρεμούνδου • family_with_children • gr
10
Pros:

Πολύ καλή τοποθεσία. Το δωμάτιο ήταν πολύ άνετο, καθαρό. Το πρωινό ήταν εξαιρετικό, με αρκετή ποικιλία και όλα πολύ νόστιμα. Το προσωπικό πολύ ευγενικό και εξυπηρετικό. Εξαιρετική επιλογή για διαμονή στη Λισαβόνα. Θα επιστρέφαμε σίγουρα ξανά!

Cons:

Τίποτα. Ήταν όλα εξαιρετικά!

2026-01-30 • via Nuitee
R
Richard • family_with_children • fr
10
Pros:

Personnel très agréable, sympathique, sociable et souriant. Emplacement au top .Super décoration. Très
Bon petit déjeuner. A recommander.

Cons:

Rien

2026-01-29 • via Nuitee
M
MAURO • couple • br
10
2026-01-29 • via Nuitee
O
Oliver • extended_group • at
10
Super Hotel in bester Lage, gutem Frühstück, nettem Personal und gutem Preis/Leistungsverhältnis.
Pros:

Sehr gute Lage im Zentrum.
Extrem freundliches und hilfreiches Personal.
Als der Mitarbeiter an der Rezeption realisierte, dass einer aus unserer Gruppe Geburtstag hatte, ist er mit einer Flasche Sekt auf Kosten des Hauses zu uns gekommen!!! Einfach spitze!!!
Sehr schöne, moderne Zimmer & Bad.
Gutes Frühstück.
Sehr gutes Preis/Leistungsverhältnis.

Cons:

Sorry, da fällt mir beim besten Willen nichts ein.
Es passt einfach alles (siehe "Was hat Ihnen gefallen?").

2026-01-29 • via Nuitee
D
Dyadechko • extended_group • ua
9
Pros:

A really good location and cosy room

2026-01-28 • via Nuitee
W
Wan Hsin • couple • tw
9
Pros:

The service is super great, the location is also great and easier to reach many famous spots.
If I visit Lisboa again, it will be my 1st choice.

2026-01-27 • via Nuitee
V
vinicius • family_with_children • br
10
perfeita. os elevadores pequenos nao ofuscaram a satisfação de ficar no hotel My STory
Pros:

localização e conforto do quarto

Cons:

elevadores muito pequenos.

2026-01-26 • via Nuitee