The Waterloo Bay Hotel

Hotels
7.3 (2106 reviews)
75 Berrima Street, Wynnum , Brisbane , AU
+61 7 3893 2344

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly service
Good food
Cons:
Cleanliness issues
Room quality concerns
Check-in difficulties

Categories

Cleanliness
6.05
Numerous mentions of unclean rooms and unpleasant odors.
Service
8.05
Positive feedback about helpful reception and friendly staff.
Location
8.05
Convenient location close to shops, restaurants, and activity centre.
Room Quality
6.55
Mixed reviews on room comfort, with some mentioning the need for repairs.
Amenities
7.55
Mention of restaurant and bar services; overall basic but satisfactory.
Value for Money
7.05
General sentiment about reasonable value, despite some negative aspects.
Food and Beverage
7.55
Positive comments on food quality but no specific mentions of beverage services.
Overall Experience
7.55
General mixed experience, with specific complaints balanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:31

Property Description

Welcome to the Waterloo Bay Hotel!

Convenient Location and Amenities:
Located just minutes away from Wynnum Central Train Station and Manly Boat Harbour, our hotel offers free on-site parking and easy access to nearby attractions. The air-conditioned rooms come with modern amenities such as free WiFi, microwave, and fridge for a comfortable stay.

Family-Friendly Facilities:
With a kids’ game room, children’s playground, and coin-operated laundry, we cater to families traveling with children. Parents can also request same-day dry cleaning services for added convenience.

Dining Options and Entertainment:
Indulge in delicious meals at FIG Restaurant/Bar, serving a variety of specialties including fresh seafood and pasta. Unwind at the Sports Bar and TAB with counter meals and beer on tap, perfect for a relaxing evening.

Book your stay at the Waterloo Bay Hotel today for a memorable experience!

Important information:

Please note that cash payments are not accepted. You must show a valid photo ID and credit card upon check-in.

If you expect to arrive after 22:00, please inform the property 24 hours in advance and you will receive after hours check in information. You can contact the property using the contact details found on the booking confirmation.

Please note that all Special Requests are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

7.3
Based on 2106 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.05
Room Quality: 6.55
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 7.55
J
Jodi • solo_traveller • au
7
Perfect for what we needed
Pros:

Location was good. Food right there as well was great.

Cons:

The check in was kind of automated but I also needed a tax receipt so then I had to get the staffs attention to let us in to talk to them anyway. The rooms are basic,but sufficient for what we needed. Ample parking. Close to food

2026-09-18 • via Nuitee
B
Bayden • couple • au
1
2026-09-18 • via Nuitee
A
Adam • solo_traveller • au
10
2026-09-16 • via Nuitee
K
Kosznovszky • solo_traveller • hu
8
2026-09-15 • via Nuitee
S
Samuel • family_with_children • au
10
Pros:

Staff, location, tidiness

2026-09-15 • via Nuitee
D
Danie • couple • au
4
2026-09-14 • via Nuitee
J
john • solo_traveller • au
2
Cons:

worst bed i have ever sleep on

2026-09-14 • via Nuitee
K
Kehanna • solo_traveller • au
8
2026-09-13 • via Nuitee
C
Cooke • solo_traveller • au
10
2026-09-10 • via Nuitee
D
David • solo_traveller • au
8
Pros:

N/A

2026-09-10 • via Nuitee
A
Adam • solo_traveller • au
10
2026-09-08 • via Nuitee
N
nikki • family_with_children • au
10
2026-09-06 • via Nuitee
A
Albert John • couple • au
9
Would definitely stay again
Cons:

There was no daily housekeeping

2026-09-04 • via Nuitee
L
Luke • solo_traveller • au
8
Price was ok location was good
Pros:

Location

Cons:

Could of been cleaner kitchen area very tired looking

2026-09-03 • via Nuitee
M
Margaret • couple • au
9
Clean and comfortable, would stay again
Pros:

Close to were I needed to be

Cons:

Automatic check in didn’t work

2026-09-02 • via Nuitee
O
ollirrac • solo_traveller • es
7
2026-09-01 • via Nuitee
M
Maria • solo_traveller • au
6
Pros:

Spacious

Cons:

Difficult to get hold of reception staff

2026-08-29 • via Nuitee
R
Rayner • solo_traveller • au
9
Pros:

Location was prime. Being so close to food and beverages was amazing and very satisfying.Staff were very helpful in locating room and helping with all enquires and calls.

2026-08-28 • via Nuitee
B
Brittany • couple • au
8
Good location, great access to the pub and friendly staff!
Pros:

Good location for Wynnum, staff were friendly, easy access to the pub!

Cons:

Bed wasn’t overly comfy, but was still ok.

2026-08-23 • via Nuitee
S
scott • solo_traveller • au
1
2026-08-23 • via Nuitee