The Waterloo Bay Hotel

Hotels
7.3 (1936 reviews)
75 Berrima Street, Wynnum , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly service
Good food
Cons:
Cleanliness issues
Room quality concerns
Check-in difficulties

Categories

Cleanliness
6.05
Numerous mentions of unclean rooms and unpleasant odors.
Service
8.05
Positive feedback about helpful reception and friendly staff.
Location
8.05
Convenient location close to shops, restaurants, and activity centre.
Room Quality
6.55
Mixed reviews on room comfort, with some mentioning the need for repairs.
Amenities
7.55
Mention of restaurant and bar services; overall basic but satisfactory.
Value for Money
7.05
General sentiment about reasonable value, despite some negative aspects.
Food and Beverage
7.55
Positive comments on food quality but no specific mentions of beverage services.
Overall Experience
7.55
General mixed experience, with specific complaints balanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:31

Property Description

Welcome to the Waterloo Bay Hotel!

Convenient Location and Amenities:
Located just minutes away from Wynnum Central Train Station and Manly Boat Harbour, our hotel offers free on-site parking and easy access to nearby attractions. The air-conditioned rooms come with modern amenities such as free WiFi, microwave, and fridge for a comfortable stay.

Family-Friendly Facilities:
With a kids’ game room, children’s playground, and coin-operated laundry, we cater to families traveling with children. Parents can also request same-day dry cleaning services for added convenience.

Dining Options and Entertainment:
Indulge in delicious meals at FIG Restaurant/Bar, serving a variety of specialties including fresh seafood and pasta. Unwind at the Sports Bar and TAB with counter meals and beer on tap, perfect for a relaxing evening.

Book your stay at the Waterloo Bay Hotel today for a memorable experience!

Important information:

Please note that cash payments are not accepted. You must show a valid photo ID and credit card upon check-in.

If you expect to arrive after 22:00, please inform the property 24 hours in advance and you will receive after hours check in information. You can contact the property using the contact details found on the booking confirmation.

Please note that all Special Requests are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 1936 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.05
Room Quality: 6.55
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 7.55
N
Nicola • couple • ie
1
2026-03-14 • via Nuitee
M
Meg • couple • au
2
Great to dine, dont stay or if you do , not apartments.
Pros:

Close to pub. Friendly staff. Great food

Cons:

Really really run down. Damp smell. Zero money has been spent for 10 years was last there. Toilet wasn’t even attached to floor. Rooms clean. Sheets clean but really showing its age

2026-03-14 • via Nuitee
K
Kaz • couple • au
1
We have stayed at the hotel 4 times previously & have found it satisfactory but we will not return.
Pros:

No breakfast. Location is great

Cons:

The toilet was dirty, the drain in the bathroom was very smelly. The water from the shower drained through the wall into the bedroom soaking the carpet beside the bed so my feet were wet on getting in & out of bed. Wardrobe doors have been put in back to front making them very difficult to open. The drain water from the hotel kitchen was running past the unit.

2026-03-03 • via Nuitee
O
Oscar • couple • au
1
2026-03-02 • via Nuitee
A
Andrew • family_with_children • au
7
Pros:

Location

Cons:

After hours access.

2026-03-01 • via Nuitee
N
Nikita • family_with_children • au
10
2026-03-01 • via Nuitee
J
Julie • family_with_children • au
8
2026-02-28 • via Nuitee
D
David • solo_traveller • au
8
2026-02-27 • via Nuitee
K
Kellie • couple • au
10
Great value, lovely staff
2026-02-27 • via Nuitee
J
Jacki • couple • au
1
Did not feel safe at any point of the night
Pros:

It was the only place available

Cons:

The doors didn’t lock the carpet was gross the people in the drunk people in the car park til 2 am

2026-02-26 • via Nuitee
J
Johanna • extended_group • nz
6
It was good.
2026-02-26 • via Nuitee
J
Juanah • family_with_children • au
7
2026-02-25 • via Nuitee
L
Lea • family_with_children • au
8
2026-02-24 • via Nuitee
P
Patrice • solo_traveller • nz
7
Basic but ok
Pros:

Great location, very basic hotel

Cons:

Not the cleanest, I was woken up at 0830 by the cleaner, checkout was 10am. The bathroom needs a good deep clean

2026-02-24 • via Nuitee
P
Paul • family_with_children • au
9
Pros:

Location good, close to railway. Food was well
Priced and good standard. Accommodate was
basic.

Cons:

The accommodation could have been a little
better. Shower room behind the door, needed
a good clean. I stayed 3 nights, there was 3 tea
bags.

2026-02-23 • via Nuitee
D
Danie • extended_group • au
6
Location is good.
Pros:

Close to amenities.

Cons:

Needs a good clean and upgrade.

2026-02-23 • via Nuitee
J
Jennifer • couple • au
1
2026-02-22 • via Nuitee
A
Aastha • family_with_children • nz
6
2026-02-22 • via Nuitee
A
Amy • solo_traveller • au
7
2026-02-14 • via Nuitee
J
Jakub • solo_traveller • cz
3
Run-down and damp room in a motel next to dive bar with slot machines
Pros:

Self-checkout late at night worked well.

Cons:

This is a motel, not hotel. Room was run down and damp. Can't even say it was good value for money as there are probably better hotels at this price range and vicinity to the airport.

2026-02-14 • via Nuitee