The Waterloo Bay Hotel

Hotels
7.3 (2049 reviews)
75 Berrima Street, Wynnum , Brisbane , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly service
Good food
Cons:
Cleanliness issues
Room quality concerns
Check-in difficulties

Categories

Cleanliness
6.05
Numerous mentions of unclean rooms and unpleasant odors.
Service
8.05
Positive feedback about helpful reception and friendly staff.
Location
8.05
Convenient location close to shops, restaurants, and activity centre.
Room Quality
6.55
Mixed reviews on room comfort, with some mentioning the need for repairs.
Amenities
7.55
Mention of restaurant and bar services; overall basic but satisfactory.
Value for Money
7.05
General sentiment about reasonable value, despite some negative aspects.
Food and Beverage
7.55
Positive comments on food quality but no specific mentions of beverage services.
Overall Experience
7.55
General mixed experience, with specific complaints balanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:31

Property Description

Welcome to the Waterloo Bay Hotel!

Convenient Location and Amenities:
Located just minutes away from Wynnum Central Train Station and Manly Boat Harbour, our hotel offers free on-site parking and easy access to nearby attractions. The air-conditioned rooms come with modern amenities such as free WiFi, microwave, and fridge for a comfortable stay.

Family-Friendly Facilities:
With a kids’ game room, children’s playground, and coin-operated laundry, we cater to families traveling with children. Parents can also request same-day dry cleaning services for added convenience.

Dining Options and Entertainment:
Indulge in delicious meals at FIG Restaurant/Bar, serving a variety of specialties including fresh seafood and pasta. Unwind at the Sports Bar and TAB with counter meals and beer on tap, perfect for a relaxing evening.

Book your stay at the Waterloo Bay Hotel today for a memorable experience!

Important information:

Please note that cash payments are not accepted. You must show a valid photo ID and credit card upon check-in.

If you expect to arrive after 22:00, please inform the property 24 hours in advance and you will receive after hours check in information. You can contact the property using the contact details found on the booking confirmation.

Please note that all Special Requests are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 2049 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.05
Room Quality: 6.55
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 7.55
G
Giboletti • solo_traveller • au
8
2026-07-05 • via Nuitee
B
Bruce • couple • au
10
2026-07-04 • via Nuitee
J
Joe • couple • au
6
The Waterloo is a great pub with a local standing of loyal patrons. It’s located in a prime position close to major attr
Pros:

Close to reason for staying

Cons:

Old outdated. Needs a renovation for the price per night

2026-07-04 • via Nuitee
A
afshen • couple • au
1
2026-07-02 • via Nuitee
M
Mark • extended_group • au
7
Pros:

The location and the price

Cons:

No allocated parking

2026-07-01 • via Nuitee
H
Helen • family_with_children • au
4
The staff & food were great but the accommodation was very poor
Pros:

The location

Cons:

Apartment was not clean & too small for more than 2 people

2026-06-29 • via Nuitee
J
Joe • solo_traveller • nz
10
2026-06-27 • via Nuitee
T
Tina • solo_traveller • au
8
2026-06-23 • via Nuitee
V
Vanja • solo_traveller • au
7
2026-06-23 • via Nuitee
T
Tina • solo_traveller • au
8
2026-06-23 • via Nuitee
M
Michelle • solo_traveller • au
3
Mediocre at best
Pros:

The bed was comfortable

Cons:

It was advertised as having a bath which was one of the main reasons I got the room. The fridge was very old so made a loud humming sound constantly, and the property advertised room service but it didn’t actually offer it. There were no hotel staff over the weekend and so my queries about check in and getting a room with a bath weren’t responded to. There was no ability to ask for a late check out either because the reception was locked and had no staff.

2026-06-23 • via Nuitee
S
Sharon • solo_traveller • au
4
Glad it was only for one night
Pros:

Included parking. It was clean.

Cons:

Tv didn't work, very dated, bathroom desperately needs upgrading. Noisy.

2026-06-22 • via Nuitee
N
Natasha • family_with_children • au
9
Pros:

Staff were ALL very accommodating and friendly. Helped us out heaps. Thankyou to them

2026-06-22 • via Nuitee
B
Bud • family_with_children • au
8
Pros:

Location

2026-06-21 • via Nuitee
C
Carole • couple • au
10
The English woman that helped us out with a taxi on the morning of the 9th June 2026
Pros:

Close to the port of Brisbane absolutely beautiful food

Cons:

Nothing

2026-06-20 • via Nuitee
P
Pete • solo_traveller • au
8
2026-06-19 • via Nuitee
T
TWEEDY • solo_traveller • au
5
Some good, some disappointing
Pros:

Position and some staff. Restaurant & Manager was great

Cons:

I had booked another room and had checked the day before & reception said they would hold it. We arrived & no room. The Manager found one for us, opened door and wasn’t cleaned. We then went to another room upstairs/downstairs. The bottom floor carpet was soaking wet however upstairs was great. I would stay again however would be double checking everything as position & facilities are great.

2026-06-18 • via Nuitee
A
Amanda • extended_group • au
6
2026-06-15 • via Nuitee
J
Jasmine • solo_traveller • au
10
2026-06-12 • via Nuitee
T
Tina • solo_traveller • au
8
Pros:

Pokies

Cons:

Loosing on pokies

2026-06-12 • via Nuitee