Harbour House Hotel

Hotels
•
Independent
8.6 (130 reviews)
121 Upper Ganges Rd, Salt Spring Island, British Columbia, V8K 2S2 , Salt Spring Island , CA
1-250-5374700

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Facilities

Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Picnic area
ATM/banking
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Restaurant quality

Categories

Cleanliness
6.85
Issues with cleanliness reported, including dirty towels and unclean bathroom.
Service
9.85
Staff received praise for being friendly and helpful despite some negative experiences.
Location
9.85
Great location close to Ganges with convenient access to restaurants and attractions.
Room Quality
8.85
General satisfaction with room quality, though some amenities were missing.
Amenities
8.35
Inconsistent amenities; some guests noted missing items like hairdryers.
Value for Money
8.35
Experience didn't meet expectations for price; some found it expensive for the offered quality.
Food and Beverage
7.35
Mixed reviews about the restaurant; some found it subpar while there are good options nearby.
Overall Experience
9.35
Overall satisfactory experience with room for improvement in specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:30

Property Description

Scenic Views and Amenities
Enjoy breathtaking terrace views and complimentary wireless internet. Make use of wedding services, a picnic area, and a banquet hall.

Culinary Delights
Indulge in delicious meals at Woodley's and have a drink at the bar/lounge. Cooked-to-order breakfast is available daily for a fee.

Convenient Features
Benefit from express check-out, complimentary newspapers, and luggage storage. The hotel offers a conference center, 2500 square feet in size. Free self-parking is provided.

Book your waterfront stay at Harbour House Hotel and immerse yourself in the beauty of Salt Spring Island.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 130 reviews
Cleanliness: 6.85
Service: 9.85
Location: 9.85
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 9.35
C
Cynthia • partner
10
Pros:

Good location.Great view.

2025-10-08 • via Nuitee
C
Clément
10
Pros:

Nice hotel, good restaurant

2025-10-03 • via Nuitee
N
Nancy
10
Pros:

Loved the atmosphere of the Harbour Hotel! It was ckea

2025-09-12 • via Nuitee
F
Fatemeh • family
6
Pros:

the balcony wasn’t like the picture. there were so old different chairs

2025-09-08 • via Nuitee
L
Ligaya • partner
10
Pros:

Fact that they have the breakfasts buffet included,except they didn't open breakfasts for the duratio of.our stays.

2025-09-01 • via Nuitee
J
Jacqueline • partner
8
Pros:

Property was great. A little slow at check in but otherwise really nice stay.

2025-09-01 • via Nuitee
J
Jacob • partner
8
Pros:

Perfect to stay at if you want to walk into Ganges for the market or go kayaking from the harbour.

2025-08-31 • via Nuitee
L
Livea
10
Pros:

It was great. Small increase inconveniences like they did not have a hair dryer in the room or a clothes iron. When asked they could not provide an iron because they have only three and all were signed out. Overall it was good experience and I would go back.

2025-08-27 • via Nuitee
S
Shellina • friends
8
Pros:

We enjoyed the hotel a lot but the restaurant at the hotel isn’t good at all, though there are other great dining options near by, but one should make a reservation, especially if going on a weekend.

2025-08-23 • via Nuitee
D
Debbie
10
Pros:

Service

2025-08-22 • via Nuitee
S
Stan • partner
6
Pros:

For the price We would expect nicer

No elevator. No safety hand rails in shower.
Sheets were too tightly tucked and did not come up high enough. Extra blanket would have been nice

Nice view unfortunately it was raining so did not use the deck.

2025-08-21 • via Nuitee
K
Kelly
2
Pros:

Rating: ★☆☆☆☆ (1 out of 5)
Title: Unwelcoming and Unprofessional – Would Not Recommend

I booked Harbour House Hotel (Salt Spring Island) based on previous reviews, but had a very negative experience at check-in. The property felt deserted and lacked clear signage, creating confusion about whether it was even open. The front desk staff member was very unwelcoming, dismissive, and unprofessional—offering no assistance or basic hospitality. The atmosphere felt uncomfortable, rude, and unsafe, which led us to leave shortly after arriving.
Based on my experience, I would not recommend this property to other travelers.

2025-08-08 • via Nuitee
D
David • family
8
Pros:

Very nice but Expensive

2025-08-05 • via Nuitee
K
Kian
10
Pros:

Good, clean hotel with convenient access to Ganges Village.

2025-08-03 • via Nuitee
Y
YAN • family
8
Pros:

The area is good for staying

2025-08-02 • via Nuitee
I
Ian
6
Pros:

.

2025-08-01 • via Nuitee
C
Choonja • friends
10
Pros:

I realy liked the quiet and clean room

2025-07-29 • via Nuitee
J
Jamie
10
Summertime on SSI
Pros:

Harbour House is in a great location. It is very quiet and staff are professional and helpful.

2025-07-25 • via Nuitee
M
Melissa • partner
6
Pros:

We chose this because of the high ratings on cleanliness. That’s of the utmost importance to us. Upon arrival, there were black hairs in the shower so it obviously wasn’t cleaned properly. They did come in and clean it right away. The next day, we came back to the room and the towels were changed but the bathroom floor was dirty (there was mud on the rolled up bath towel and it was still on the floor) AND the bed wasn’t made. I also left a gross stained pillow on the foot of the bed to be replaced. I had to speak to front desk and again they did come and rectify the situation. For the cost, the room should be immaculate and we were grossed out. Also, not q-tips, cotton pads or slippers. Having these simple items would be helpful and expected at this price point. The balcony was cute. Nice view. No noise disturbances but we would not stay at this property again.

2025-07-25 • via Nuitee
R
Rosanna • family
10
Pros:

Central location close to town and restaurants. Very nice lounge area to enjoy evenings. Personnel was very kind and helpful

2025-07-22 • via Nuitee