Hotel Ciudad de Ponferrada, Ascend Hotel Collection

Hotels
•
Ascend Collection
8.3 (1475 reviews)
Avenida Ronda Norte, 5 , Ponferrada , es
+34 987 04 14 02

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable beds
Quiet location
Cons:
Issues with room temperature
Limited food options for dinner
Parking charges
Service inconsistencies at reception

Categories

Cleanliness
8.01
Overall cleanliness was mentioned positively, but issues such as the bathroom ceiling condition affected the sentiment.
Service
8.68
Staff described as friendly and attentive, with high marks for personal interaction.
Location
8.52
Location was praised for being quiet and tranquil, though some reviews mentioned distance from the center.
Room Quality
8.07
Rooms were spacious but had issues with temperature and lighting, impacting overall satisfaction.
Amenities
8.3
Facilities mentioned positively, yet internet and TV connectivity were noted as lacking.
Value for Money
8.16
Some guests felt the cost was too high relative to certain amenities, like parking fees.
Food and Beverage
8.41
Breakfast and dining staff received good comments, though limited dinner options were noted.
Overall Experience
8.28
Overall, a generally positive experience but with some complaints about specific elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:58

Property Description

Modern and Convenient Accommodation
Hotel Ciudad De Ponferrada offers a comfortable stay in Ponferrada’s La Rosaleda area, boasting the tallest skyscraper in Castilla y León. The air-conditioned rooms provide stunning exterior views, modern amenities, and accessibility features, ensuring a pleasant experience for all guests.

Diverse Dining and Event Spaces
Guests can enjoy a variety of dining options at the hotel's cafeteria and restaurant, while the spacious gardens and function rooms cater to both leisure and business needs. Whether for a casual meal or a special event, Hotel Ciudad De Ponferrada has the perfect setting.

Prime Location for Business and Leisure
Conveniently located in a modern area of Ponferrada, the hotel offers easy access to the A-6 Motorway, making it an ideal choice for travelers seeking a blend of comfort and accessibility.

Book your stay at Hotel Ciudad De Ponferrada for a memorable experience in Ponferrada!

Important information:

Please note all reservations for 31 December include a free bottle of cava.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEN

Location

Guest Reviews

8.3
Based on 1475 reviews
Cleanliness: 8.01
Service: 8.68
Location: 8.52
Room Quality: 8.07
Amenities: 8.3
Value for Money: 8.16
Food and Beverage: 8.41
Overall Experience: 8.28
M
María • couple • es
10
2026-08-08 • via Nuitee
M
Michael • solo_traveller • de
8
2026-08-08 • via Nuitee
G
Guijarro • couple • es
10
Un alojamiento perfecto para visitar una ciudad increíble
Pros:

La habitación era amplia, bien climatizada y estaba perfectamente limpia; había aparcamiento por la zona, un centro comercial que estaba al lado. Y se podía llegar al centro en coche aparcando muy cerca. Todo muy cómodo y perfecto para centrarse en disfrutar de una escapada increíble.

Cons:

Nada, todo era perfecto

2026-08-08 • via Nuitee
I
Iris • couple • es
9
2026-08-08 • via Nuitee
A
alietti • solo_traveller • es
9
Pros:

El personal, la habitación, limpieza

Cons:

El precio de la comida / cena me parece excesivo . La cantidad por ejemplo del plato de cecina con queso y chorizo muy poco

2026-08-07 • via Nuitee
H
HECTOR • solo_traveller • es
10
Estancia para repetir
Pros:

La mujer responsable de los desayunos era amabilisima.

2026-08-05 • via Nuitee
J
José Manuel • solo_traveller • es
7
Cons:

Que no estuviera el desayuno incluido a partir de ese precio ya tenia que ser con el

2026-08-05 • via Nuitee
D
David • couple • es
8
2026-08-04 • via Nuitee
J
Jose • solo_traveller • es
8
2026-08-04 • via Nuitee
M
MIKEL • solo_traveller • es
8
Pros:

La localización.

Cons:

Tener que depender del personal de recepción para abrir la habitación cada vez que queríamos entrar.
Tuvieron un problema informático y la tarjeta no funcionaba.

2026-08-03 • via Nuitee
J
JOSE MARIA • solo_traveller • es
9
2026-08-03 • via Nuitee
M
Michal • solo_traveller • es
10
Cons:

Cafetería no disponible al mediodia

2026-08-02 • via Nuitee
E
Emma • solo_traveller • es
8
Pros:

Personal adorable

Cons:

Nada que indicar

2026-07-24 • via Nuitee
J
Julien • solo_traveller • fr
7
2026-07-24 • via Nuitee
C
Covi • solo_traveller • ch
9
2026-07-24 • via Nuitee
M
Mario • solo_traveller • es
10
2026-07-23 • via Nuitee
A
Alberto • solo_traveller • es
7
2026-07-22 • via Nuitee
H
herminia • solo_traveller • es
8
2026-07-21 • via Nuitee
V
Victor • solo_traveller • es
7
Hotel práctico din lujos
Pros:

Era práctico y se aparca sin problema

Cons:

El personal muy poco enterado de la información y muy inexperto.

2026-07-20 • via Nuitee
C
CARMEN • solo_traveller • es
10
Pros:

Es la segunda vez que venimos. Todo estupendo. La chica de la cafetería un amor. Repetiremos seguro. Lo recomiendo 100%. 👌👌👌👌

Cons:

Nada.

2026-07-19 • via Nuitee