Courtyard by Marriott Alexandria

Hotels
•
Courtyard by Marriott
7.7 (278 reviews)
3830 Alexandria Mall Drive , Alexandria , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Nice breakfast
Cons:
Cleanliness issues
Room maintenance problems
High price for quality

Categories

Cleanliness
6.7
Some reviews indicated cleanliness could be improved, especially concerning floors and elevators.
Service
9.2
Multiple reviews highlighted exceptional service from staff, particularly at breakfast and check-in.
Location
8.2
The location was noted as convenient for dining and proximity to events.
Room Quality
6.7
Several mentions of maintenance issues such as broken fixtures and an overall need for updates.
Amenities
7.7
Basic amenities were met, but some improvements were suggested like bottled water in rooms.
Value for Money
7.2
Some guests felt the costs were high for the quality provided, especially concerning room issues.
Food and Beverage
8.2
Breakfast quality received positive feedback, although there were no extensive reviews on food options.
Overall Experience
7.7
Overall, guests had a satisfactory experience, but expectations for a Marriott were not fully met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:29

Property Description

Luxurious Amenities
Indulge in the outdoor pool and sun terrace, relax in the comfort of your room with a flat-screen TV, and enjoy the convenience of a refrigerator, desk, and ironing facilities.

Convenience and Service
Benefit from a fully-equipped fitness center, on-site mini market, shared lounge, and a 24-hour front desk always ready to assist. Plus, make use of the business center for all your work needs.

Ideal Location
Located adjacent to Alexandria Mall and just a short drive from Alexandria International Airport, this hotel offers the perfect blend of convenience and comfort for your stay.

Book now to experience the perfect combination of luxury and convenience at Courtyard by Marriott.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AEX

Location

Guest Reviews

7.7
Based on 278 reviews
Cleanliness: 6.7
Service: 9.2
Location: 8.2
Room Quality: 6.7
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 7.7
W
William • couple • us
1
Broken down facility
Cons:

The elevator was not working so my wife had to climb stairs even letting them know my wife had extremely bad back , the jacuzzi tub in the bedroom shut off after 10 minutes on my wife who suffers back issues. paid upfront to receive breakfast but the facility had no breakfast due to the cook being sick. Staff wouldn't return my money and said they would put it back with points. I booked through Booking com

2026-11-02 • via Nuitee
M
Mark • couple • us
10
Excellent
Pros:

Everything

Cons:

Everything

2026-10-23 • via Nuitee
P
Patricia Van Hise • couple • us
9
2026-10-20 • via Nuitee
J
Juanita • couple • us
1
2026-10-12 • via Nuitee
T
Tracey • extended_group • us
10
Overnight on our way to the beach
Pros:

Good location

Cons:

NA

2026-08-16 • via Nuitee
J
James • couple • us
8
It was close to where I had to go
Pros:

Area it was in

Cons:

In mall parking lot

2026-07-08 • via Nuitee
F
fiveash • solo_traveller • us
10
2026-07-08 • via Nuitee
F
fiveash • solo_traveller • us
10
2026-07-08 • via Nuitee
T
Twyla • solo_traveller • us
9
Pros:

The facility was older and they are building a new location next door. The staff was professional and helpful.

Cons:

When I booked my rooms the description read they had a free breakfast in the morning s and they didn't. All the food and drink options you had to pay out of pocket. A person in my party for a bug in their room.

2026-07-06 • via Nuitee
J
Jenny • family_with_children • gb
8
2026-07-02 • via Nuitee
A
Anthony • solo_traveller • us
8
2026-05-28 • via Nuitee
C
Cassisa • extended_group • us
7
Great location but no hot water
Pros:

The hotel was very clean and nice

Cons:

There was no Hot Water

2026-05-15 • via Nuitee
G
Glenn • couple • us
3
2026-05-14 • via Nuitee
M
Melissa • family_with_children • us
10
2026-05-04 • via Nuitee
A
Alexandra • couple • us
10
Relaxing.
Pros:

Overall quietness and cleanliness of the hotel. Staff was excellent and not overbearing. Everything was 10/10.

Cons:

The only thing we did not like was the fact that since we live in a 50 miles radius, we had to pay an additional $200.00 security deposit. The fee still has not been returned to our account. We weren't made aware of that before hand and it definitely would have helped us be more prepared. We had to change weekend plans because of the additional hold.

2026-02-09 • via Nuitee
E
Ella • solo_traveller • us
10
I came to Alexandria for work and was tired when my day was complete. It was quiet! Perfect.
Pros:

I didn't eat the breakfast.

Cons:

Everything was great.

2026-02-08 • via Nuitee
C
Christian • family_with_children • fr
7
2026-01-20 • via Nuitee
C
Cheryl • extended_group • us
10
I loved it¡!
Pros:

Didn't wake in time for breakfast

Cons:

Not applicable

2026-01-19 • via Nuitee
J
Jocelyn • couple • us
10
Amazing service with ice cold air conditioning in the rooms!
Pros:

The entire staff is amazing!! So polite and helpful with an amazing attitude!! The air conditioning is ice cold as well which is a huge plus.. I have stayed at all surrounding hotels and this one is exceptional!! I wont lodge anywhere else when Im visiting Alexandria 😉

Cons:

No complaints at all!

2026-01-19 • via Nuitee
A
Angela • family_with_children • us
5
Room was not very clean
Pros:

Dirty room

Cons:

Dirty shower, spots/mold on ceiling

2026-01-19 • via Nuitee