Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities for families
Cons:
Cleanliness issues
Noisy during breakfast
Aging facilities

Categories

Cleanliness
7.6
Some reviews mention that the cleaning of rooms could be improved; standards appear to be inconsistent.
Service
9.1
Multiple reviews highlight the staff's attentiveness, helpfulness, and overall service quality.
Location
9.1
The hotel is praised for its proximity to the beach and convenient local amenities.
Room Quality
8.1
Rooms were described as comfortable overall, though some issues like age and odor were mentioned.
Amenities
8.6
The hotel offers a good variety of family-friendly facilities but has some maintenance issues.
Value for Money
7.6
Some guests felt the experience did not meet their expectations given the price.
Food and Beverage
8.6
Breakfast and meals received positive feedback, though some organization issues were noted.
Overall Experience
8.5
Overall, guests had a good experience with a few improvements suggested.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:45

Property Description

Beachfront Luxury
Located just 40 meters from the stunning Ponta Negra beach, Praiamar Natal Hotel & Convention offers a central location with a large private beachfront area and a rooftop overlooking the ocean, complete with a swimming pool and hot tub.

Comfortable Accommodation
All rooms are air-conditioned and equipped with a cable TV, minibar, and private bathroom. Some rooms feature a balcony with sea views for a truly relaxing stay.

Exclusive Beach Club Access
Guests enjoy complimentary buffet breakfast and access to Praiamar Beach Club, offering a children's water park, pools, restaurant, games room, and direct beach access. The hotel also provides half-board and full-board options for dining convenience.

Book your stay at Praiamar Natal Hotel & Convention for a luxurious beachfront experience!

Important information:

Brazilian Mastercard, Visa and Amex credit card holders may pay in up to 5 installments at the property. Please note this offer is not applicable to the deposit policy.

Gratuity policy for children: courtesy of 2 children under 12 years old per room, provided they are hosted in the same apartment with at least one paying adult.
The maximum accommodations of our apartment is 4 people, including children.

Please note that in the case of a minor accompanied by only one of the parents, it is required to present a notarized authorization signed by the absent parent and a notarized copy of that parent's ID.

Please note that the hotel charges an additional 10% service fee, not included in the price, for extras such as bar, restaurant, mini-bar and laundry bills.

Please note that the property may authorize your credit card before arrival and according with policies. Charges will occur at check-in time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Location

Guest Reviews

8.4
Based on 1402 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.5
M
Mariana family_with_children ar
8
2026-08-28 via Nuitee
L
Luiz family_with_children es
10
Voltarei!
Pros:

Tudo muito bom! Recomendo para famílias com filhos menores de 10 anos. Muitas atividades para os pequenos. Localização ótima para restaurantes e praias. Conforto e bom atendimento. Carregadores para carros elétricos no estacionamento!!!

Cons:

Nada.

2026-08-27 via Nuitee
F
Francielly family_with_children br
10
Tranquila e calma .
Pros:

Nossa experiência no hotel foi maravilhosa! A localização é excelente, perto de tudo, o que trouxe muita praticidade durante a nossa estadia. O café da manhã é delicioso e a limpeza do hotel é esplêndida!

A equipe responsável pelas brincadeiras das crianças também merece todo o nosso carinho: os tios Bolachinha, Formiga e Cacau são maravilhosos e tornaram nossos dias ainda mais especiais. O hotel, em todos os aspectos, é encantador!

Cons:

Como sugestões de melhoria, seria ótimo instalar um elevador com acesso ao quinto andar e ampliar o horário de funcionamento das piscinas. Com esses pequenos ajustes, a experiência ficaria ainda mais perfeita. Com certeza voltaremos! ❤️

2026-08-23 via Nuitee
L
LUIS Claudio solo_traveller br
10
Pros:

Muito bom e bem localizado,e o pessoal do lazer e diversão são top..

2026-08-23 via Nuitee
O
Orbel family_with_children br
5
2026-08-18 via Nuitee
M
Mauro family_with_children br
9
Foi uma estadia confortável.
Pros:

Localização (bem próximo da praia) e infraestrutura de lazer para crianças. O café da manhã também era bastante variado.

Cons:

As toalhas sempre chegavam atrasadfas ou faltavam. Um dos dias ficamos sem toalha de rosto. Nos finais de semana o restaurante do café da manhão não parece comportar a quantidade de hóspedes.

2026-08-17 via Nuitee
R
Roman solo_traveller se
6
My first experience of Natal
Pros:

Nice view from the window, location is very close to the beach and major restaurants.

Cons:

An old AC was extremely noisy and it had to be on all the time to keep temperature only slightly lower than outside. Also, a constant sewage smell in the room from the toilet was not pleasant. Given a very high room rate, I'd expect at least water and beach towels to be included into such a price, but nope -- everything for an extra pay. While being one of the largest hotel in the area practically next to the beach, they don't have any sunbeds on the beach available for the hotel residents for free which is quite unusual. Finally, after a few days of having the same food for breakfast, one quickly becomes fed up with it (there are a lot cheaper and better breakfast options in cafes nearby).

2026-08-17 via Nuitee
A
Angelo family_with_children br
7
Legal mas não sei se voltaria
Pros:

Após reclamar do quarto que estava, fui alocado na área nova onde os quartos eram novinho e com sacada pra secar as roupas. Gostei do quarto que fiquei. Ter almoço e janta acaba sendo prático, o café da manhã era bom. Legal ter recreadores mesmo que poucos minutos ao longo do dia.

Cons:

A manutenção das instalações é precária, tudo quebrado ou feito com baixa qualidade. Se ficar em um quarto standard antigo, fuja pois é pior que hotel de rodoviária. A piscina de brinquedos é boa mas gelada. A piscina adulto é pequena para quantidade de pessoas e bem velha descascando o fundo. Os funcionários deixam a desejar. O restaurante opera reutilizando alimentos de refeições anteriores o que reduz bastante a qualidade. A academia fica em outra unidade, inviável.

2026-08-15 via Nuitee
K
KEYLIANNE family_with_children br
8
Razoável
Pros:

Acesso à praia e beach Club

Cons:

Apenas 1 elevador pra tudo, estacionamento não fica dentro do hotel, fica na esquina, não há ajuda para carregar as malas do carro pra dentro do hotel, serviço de limpeza do quarto não foi feito a contento e somente depois de reclamar que não havia sido feito durante todo o dia que o quarto ficou disponível

2026-08-14 via Nuitee
A
Alana Gomes De Oliveira solo_traveller br
10
2026-08-11 via Nuitee
F
Francisco Lindalberto Lima da Silva Júnior couple br
7
2026-08-11 via Nuitee
M
mattia solo_traveller it
8
2026-08-10 via Nuitee
M
mauro couple br
8
2026-08-10 via Nuitee
P
Paola solo_traveller be
4
Pros:

Position was nice and staff was friendly (Carol was very helpful and one of the few who spoke English)

Cons:

We payed for a balcony and got assigned a room with view on a roof with stagnant water (see picture). The room had damp spots and AC wasn't working, hence we asked to change it. They kindly gave us a better room with balcony on the internal swimming pool.
Then we found a huge cockroach few days in the stay. We asked the reception for help and they just sent a guy with a broom that didn't do anything to try to search for it and kill it, just said "let me know if you see it again", lol.
In general, I'm sure the hotel was a very good one back in the days but it really needs some renovation and humidity is unbearable. Won't come here again.

2026-08-10 via Nuitee
J
Jéssyca family_with_children br
9
Maravilhoso
Pros:

O quarto em si, as dependências do hotel, alimentação e piscinas tudo muito bom

Agregaria muito ao hotel um redário ☺️

Cons:

O Chuveiro do banheiro não tem um jato bom.

2026-08-09 via Nuitee
R
Rosicleide couple br
10
Maravilhosa
Pros:

Tudo café da manhã muito variado, funcionários educados e solicitos

Cons:

De esperar 40 minutos após o check aguardando quarto fica pronto , gerou um desconforto na chegada, pois estávamos cansados da viagem

2026-08-08 via Nuitee
S
Simone extended_group it
6
Pros:

Staff is wonderful.

Cons:

From the room it was possible to hear anyone walking and screaming in the corridor, included children at everytime of the day and night. The bathroom had a broken pipe and water was coming out from the wall near the sink.

2026-08-07 via Nuitee
L
Leandro couple br
8
Pros:

Acomodação espaçosa, equipe simpática e atendimento rápido e eficiente às demandas apresentadas

Cons:

Falta um armário para guardar roupas, o quarto parece precisar de alguma revisão. Houve um pequeno vazamento no banheiro e outro aparentemente em duto do ar refrigerado, ambos prontamente resolvidos.

2026-08-07 via Nuitee
L
Lorena family_with_children uy
10
Recomendado especialmente si vas con niños !!
Pros:

Excelente ! Muy buen el espacio de las piscinas ! Buena comida , muy buenos los animadores ! Excelente si vas con niños .

Cons:

Nada

2026-08-07 via Nuitee
A
Antonio solo_traveller nl
8
Pros:

breakfast within Brazilian standard, location excellent

Cons:

the room was very noisy, next to swimming pool pumps and with lots of brazilian families with kids making continuous noise in the corridor

2026-08-05 via Nuitee