Royal Tulip Almaty Hotel

Hotels
Royal Tulip Luxury Hotels
8.5 (129 reviews)
Marata Ospanova Street 401/2 , Almaty , kz

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Polite staff
Good amenities
Cons:
Limited breakfast options
Dirty carpet in the room

Categories

Cleanliness
7.75
Room carpet was found to be dirty with old stains.
Service
9.25
Very polite staff and great hospitality received.
Location
9.25
Wonderful location with clean air and nice views.
Room Quality
8.75
Rooms were spacious and provided a comfortable experience.
Amenities
8.75
Facilities like pool, gym, and spa were commendable.
Value for Money
8.25
Pricing is reasonable but food selection could be improved.
Food and Beverage
7.25
Breakfast options were limited and disappointing.
Overall Experience
8.75
Overall a pleasant stay with significant highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:20

Property Description

Luxurious Accommodation
Experience elegance and comfort in our spacious rooms at the Royal Tulip Almaty Hotel. Enjoy stunning views through large windows and indulge in high-quality furnishings. Relax in style with flat-screen TVs, hot drink facilities, and cozy bathrobes at your disposal.

Exceptional Amenities
Unwind in our grand indoor pool or pamper yourself at the large spa. For entertainment, head to the private billiard room or lounge bars. Host events seamlessly in our versatile ballroom and conference areas. Plus, benefit from free parking during your stay.

Ideal Location
Conveniently situated on Dostyk Avenue, our 5-star hotel is a short drive from Almaty's city center and the financial district. Explore the nearby Tian Shan Mountains, visit the Medeo ice-skating rink, or hit the slopes at Chimbulak Ski Resort. Book now for a truly unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for KZT 5,040 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for KZT 10,080 per person per night when using an existing bed.
    People no matter the age stay for KZT 10,080 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 129 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.75
Ксения couple ru
10
Pros:

Отличный отель,удобное расположение.
Спа-очень достойное

2026-04-04 via Nuitee
J
John family_with_children au
6
2026-04-02 via Nuitee
M
Maksut couple kz
6
Отель потерял свой лоск и не стоит своих денег. Лучше доплатить и поехать в ритц
Pros:

Локация топ.

Cons:

Матрасы очень жесткие. Как будто в реновацию никто не вкладывается, сойдет и так. Персонал не обученный, не всегда приветлив.

2026-03-25 via Nuitee
Мирас couple kz
8
2026-03-25 via Nuitee
Нуржан couple kz
8
2026-03-18 via Nuitee
D
David solo_traveller ae
7
2026-03-14 via Nuitee
Y
YURIY couple kr
6
Pros:

Просторный номер

Cons:

Заселили в 303 номер, вид из окна был на рядом стоящее здание.
Завтрак был не похож на отель 5*.
По моему мнению, стоимость проживания н завышена.

2026-03-09 via Nuitee
B
Baurzhan couple kz
10
2026-03-04 via Nuitee
B
Baurzhan solo_traveller kz
10
2026-03-04 via Nuitee
A
Aleksei family_with_children ru
8
Pros:

Отличные номера, белье, кровати. Очень отзывчивый и дружелюбный персонал. Отличный СПА!

Cons:

Не понравился ресторан. На завтраках выбор неплохой, но всё холодное. На ужине понравилось одно блюдо, всё было на троечку. Если бы не ресторан Манана напротив отеля впечатления были бы совсем другие от отеля.

Букинг обещал бесплатный трансфер от и до аэропорта в оферте, но это оказалось вранье. Никто не встретил и на отлëте все пропали, на мои письма никто не реагировал. Поэтому цена на Букинге выше чем у других агрегаторов. В следующий раз сто раз подумаю.
Спасибо

2026-02-24 via Nuitee
S
Sherzod couple uz
7
2026-02-11 via Nuitee
A
ARDAN couple kz
10
2026-01-21 via Nuitee
B
Baurzhan couple kz
10
2026-01-19 via Nuitee
A
Ascar couple kz
7
2026-01-19 via Nuitee
G
Gulnara family_with_children kz
10
2026-01-16 via Nuitee
B
Baurzhan couple kz
10
2026-01-07 via Nuitee
Райхан family_with_children kz
10
2026-01-05 via Nuitee
R
Riti family_with_children in
8
Pros:

Superb rooms heating system made the stay during snowy days very comfortable, pool was great, good breakfast

Cons:

Dinner service was extremely slow

2026-01-03 via Nuitee
A
Ashok family_with_children in
8
Good but not best.
Cons:

The very very limited menu for the vegans.

2025-12-30 via Nuitee
B
Baurzhan solo_traveller kz
10
2025-12-19 via Nuitee