Hyatt Regency Dusseldorf

Hotels
•
Hyatt Regency
9 (3832 reviews)
Speditionstraße 19 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Good breakfast options
Cons:
Long wait times for check-in and check-out
Room temperature control issues

Categories

Cleanliness
9.33
The room was very clean and well-maintained, with good sanitation practices noted.
Service
9.3
Staff were very professional, friendly, and accommodating.
Location
9.34
Great location with beautiful views, although not in the main city.
Room Quality
8.79
Rooms are spacious and well equipped but some noted issues with room layout.
Amenities
8.32
Adequate amenities; however, some guests desired more, such as a pool.
Value for Money
8.28
Some guests felt the price was high given the size and luxury of the rooms.
Food and Beverage
9.33
Breakfast and dining options received high praise for quality.
Overall Experience
9.3
Overall a pleasant stay with minor issues, but guests enjoyed their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:02

Property Description

Luxurious Hotel in Dusseldorf's MediaHarbour
This luxurious hotel in Dusseldorf's vibrant MediaHarbour district offers stunning panoramic views of the Rhine.

Modern Spa Facilities and Gourmet Cuisine
Indulge in the hotel's modern spa facilities and savor international gourmet cuisine at the DOX Restaurant & Bar, offering a fusion of American and French dishes with breathtaking views of the MediaHarbour and the Rhine.

Convenient Location
Located just a short drive from the Dusseldorf Exhibition Centre and Airport, and in close proximity to attractions like the Dusseldorf Opera House, the Hyatt Regency Hotel Dusseldorf is the perfect choice for your stay in the city.

Experience luxury and convenience at the Hyatt Regency Hotel Dusseldorf. Book now for an unforgettable stay!

Important information:

Please contact the property via telephone or email after booking, if you are traveling with children.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

9
Based on 3832 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
Y
Yılmaz • solo_traveller • tr
8
Pros:

Manzara çok güzel, ulaşım rahat.Otel genel olarak kaliteli.Genel olarak memnun kaldık.

Cons:

I found it unnecessary to charge a deposit amount close to the total accommodation fee. I also expected the deposit refund process to be handled faster and more transparently.

2026-07-18 • via Nuitee
O
Omer • extended_group • de
10
Sehr gutes Hotel
Pros:

Alles

2026-07-17 • via Nuitee
M
Marcus • couple • de
9
Fürs Wochenende perfekt.
Pros:

Sehr freundliches und professionelles Personal. Sehr guter Service.

Cons:

Das Hotel liegt etwas weit weg vom Schuss. Allerdings ist es wiederum sehr ruhig und schön. Nur, „mal eben“ zu Fuß… ist nichts möglich. Zur Altstadt am Rhein entlang, geht man ca. 30 Minuten. Aber eine schöne Gegend.

2026-07-17 • via Nuitee
A
Ahmet • couple • de
1
2026-07-17 • via Nuitee
R
Ralf Leo • solo_traveller • de
10
Keine Kritik, alles optimal
Pros:

Luxus pur!

Cons:

Alles super

2026-07-17 • via Nuitee
A
Adem • family_with_children • de
9
Insgesamt ein sehr guter Aufenthalt (8/10) mit einer schönen Unterkunft, aber kleinen technischen Mängeln und Verbes
Pros:

Die Unterkunft war sauber, leicht zu finden und die Suite hat uns sehr gut gefallen. Das Zimmer war modern, gepflegt und insgesamt sehr angenehm.

Cons:

Die Klimaanlagensteuerung in der Suite war defekt bzw. ein Knopf fehlte, wodurch sich die Anlage nicht richtig bedienen ließ. Außerdem war der Check-in an der Rezeption enttäuschend: Nach längerer Wartezeit sagte die Mitarbeiterin, sie sei “sofort wieder da”. Nach 3–5 Minuten kam sie zurück, um uns lediglich mitzuteilen, dass wir uns bitte bei ihrer Kollegin erneut anstellen sollen.

2026-07-16 • via Nuitee
C
Carmelle • solo_traveller • de
8
2026-07-16 • via Nuitee
H
Heinz-Gerhard • family_with_children • de
5
Die Zimmer waren der einzige Lichtblick.
Pros:

Die Lage ist ganz gut und die Zimmer gut ausgestattet. Bei der Buchung fehlt mir die Angabe des Stockwerkes.

Cons:

Frühstück war viel zu teuer. Das angebotene Frühstücksbuffet war hauptsächlich auf Optik zusammen gestellt.
Viel aufwand beim Personal aber am gebotenen am Buffet fehlten viel Standarts, zum Beispiel vernünftige Brötchen.
Nur so kleine krümelige Kekse die nur aussahen wie Brötchen.
Die Kaution wurde ohne es mitzuteilen mit den noch offenen Rechnungen falsch verrechnet.
Also erst nach Nachfrage zurück überwiesen.

2026-07-16 • via Nuitee
C
Coco • couple • de
8
Sehr schönes, super gelegenes Stadthotel mit guten Preis-Leistungs-Verhältnis
Pros:

Sehr schönes Hotel, obwohl schon ein bisschen in die Jahre gekommen. Sieht man nur an Kleinigkeiten

Cons:

Alles ein bisschen eng

2026-07-16 • via Nuitee
B
Becker • family_with_children • de
9
2026-07-15 • via Nuitee
M
Marco • extended_group • de
9
2026-07-15 • via Nuitee
R
Rene • couple • de
9
2026-07-14 • via Nuitee
M
Mariam • couple • de
6
2026-07-14 • via Nuitee
K
Kasim • solo_traveller • qa
2
Hospitality?
Pros:

The view, the clenliness, the internet
I didnt try the facilities

Cons:

I requested early check in and i didnt get reply. Didnt bother me, could happen anywhere.
Approached front desk at 2:30pm for check in. About to pay my deposit and i see that the staff also added the room bill which was already paid. He calls his colleague and she tries to help him figure out why im being double charged. Stood there for around 7 minutes at the least without any update. Its ok, it happens to the best. The receptionist explains that the room isnt ready and i should wait another 20 minutes. No worries, i did come 30 mins earlier than check in time so its on me. I sit outside for 30 minutes and make my way back to the same receptionist guy i dealt with earlier, i politely keep my distance from the counter as i see him speaking on the phone. 5 minutes standing there, no gesture to approach, no one asking me what i need. After he finishes his phone call he just tells me to speak to his colleague. No apology whatsoever. His colleague was very welcoming., did the whole check in procedure for the second time and found that the room wasn't ready yet. He apologized! Sat in the lobby and 20 mins later got checked in again.
I tried to shower early morning before checking out but there was 0 water pressure. They were doing maintenance apparently.

2026-07-14 • via Nuitee
J
Jens • solo_traveller • de
10
2026-07-13 • via Nuitee
A
ANTON • couple • gb
1
Worst experience ever
Cons:

40 mins waiting to check in at 23:30 with two young kids. The hotel didn’t understand that one room was booked for two nights and kept calling us to ask if we’d extend, they tried to charge me whilst the room was already paid. No one answer the phone at the reception. Worst experience ever.

2026-07-13 • via Nuitee
H
Hossam • couple • de
1
2026-07-13 • via Nuitee
D
Denise • solo_traveller • de
10
2026-07-13 • via Nuitee
A
ANTON • couple • gb
1
Worst experience ever
Cons:

40 mins waiting to check in at 23:30 with two young kids. The hotel didn’t understand that one room was booked for two nights and kept calling us to ask if we’d extend, they tried to charge me whilst the room was already paid. No one answer the phone at the reception. Worst experience ever.

2026-07-13 • via Nuitee
E
Enseleit • solo_traveller • de
8
2026-07-12 • via Nuitee