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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Japanese garden
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Historical Location
Hotel New House is nestled in the heart of Sultanahmet, steps away from iconic landmarks like the Blue Mosque and Hagia Sophia, offering a truly immersive experience of Istanbul's rich history.
Modern Amenities
Indulge in the comfort of our modern rooms featuring air conditioning, free Wi-Fi, LCD TV, and minibar. Relax in style with tasteful decor, parquet floors, and luxurious bathrooms equipped with free toiletries and slippers.
Convenient Accessibility
With Cemberlitas Tram Stop nearby and key attractions within walking distance, exploring Istanbul is effortless. After a day of sightseeing, unwind at the nearby Cemberlitas Hammam for a traditional Turkish bath experience.
Experience the allure of Istanbul at Hotel New House. Book now for an unforgettable stay in the heart of the city.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
People no matter the age stay for € 15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location
Not Clean
Not comfortable
Expensive
Easy walkable, quad bed option had two rooms enough for family of four
I don't suggest this hotel to anyone. The staff was very rude, the hotel had no internet/wifi, no running water and almost everything was broken. The door to my room was broken and I stayed outside until 2 AM. Unless you want to try a surviving experience, dont book this hotel
Super nice and helpful staff. Receptionist very professional and always smiling
Only location is good
There were construction work going on when we stayed there ,they dhoulf closed and finished the all workd and then open.no wi fi .over all vary badly managed hotel
The location was in good proximity to things to see. Has good potential but should not be open.
The property should not be open, it was under construction the whole time we were there and nothing was said on the website. I got paint all over my clothes as the walls were wet. The entrance had buckets and cords all over the place and we had no help. The elevator was not good and the first staircase looked like it was about to collapse. Do not stay here.
We didnt end up staying there because with 1h begore our arrivel we got a message that the property coudnt acomodate us and they sent us to another hotel( hamzabey Hotel) wich was a total disaster ( very dirty, smelly ..horrible place)…. The redirected hotel was listed as half the price on booking but we didnt got any money back…
We didnt end up staying there because with 1h begore our arrivel we got a message that the property coudnt acomodate us and they sent us to another hotel( hamzabey Hotel) wich was a total disaster ( very dirty, smelly ..horrible place)…. The redirected hotel was listed as half the price on booking but we didnt got any money back…
nothing
When we arrived, it was found that the hotel was repaired. we were not warned about this. They wouldn't refund our money or take us to a good hotel. it was awful hotel.
The price is good and property is close to the trains.
There is no cars or taxi can reach the location we use to walk around 5 KM with heavy bags to reach the property.
In both rooms fridge we’re not working and they told us to wait 2/3 days to get them fixed as weekend no heating it was freezing cold had bed bugs kids got ill roofs were leaking so had to leave the hotel and move to the new one same day as had 2 months old baby with me and all
Young kids I really needed the facilities I paid for
It’s a total scam
was really clean and near by grand bazar market
Not clean. Highly disappointed. Not coming back.
I liked the location but nothing else.
I didn't like the staff's seriveses. The was not house keeper, the WiFi Internet is very bad and I used my Owen sim Internet, there was no land phone, the mini bar does not work, no TV channels, the heater is leaking water.,and if you ask the staff for anything they will say yes at the time you asked but than nothing will happened. I will never stay in this hotel again. And advice no to go to this hotel.
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