Nagoya Garden Palace

Hotels
Independent
8.6 (147 reviews)
3-11-13 Nishiki, Naka-ku, Nagoya, Aichi-ken, 460-0003 , Nagoya , JP

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Meeting rooms
Wedding services
See all facilities

Review Highlights

Pros:
Well-kept rooms
Outstanding staff
Central location
Comfortable beds
Good value for money
Cons:
Issues with cleanliness
A/C not effective
Phone support not responsive

Categories

Cleanliness
8.1
Some mentions of cleanliness were positive, but concerns about room conditions impacted the score.
Service
9.1
Staff were noted as outstandingly helpful, contributing positively to the service rating.
Location
9.1
Central location with easy access to shops and entertainment contributed to a high location score.
Room Quality
8.6
Rooms were generally well-kept and comfortable, but some guests found issues with the air conditioning.
Amenities
8.1
Amenities met basic expectations, though there were suggestions for improvement in coffee options.
Value for Money
8.6
Good value considering location and room quality, especially for the price.
Food and Beverage
8.6
No significant mentions about food or beverage, so rated based on standard expectations for the hotel tier.
Overall Experience
8.6
Overall positive experience with a few minor issues noted, yielding a balanced score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:05

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access, wedding services, and tour/ticket assistance. Unwind in the ballroom or grab a quick snack from the vending machine.
Dining Options: Indulge in Italian cuisine at Hoe Ever or choose from 3 other restaurants and a coffee shop/cafe. Cap off your day with a drink at the bar/lounge.
Comfortable Accommodations: Relax in one of the 178 individually decorated guestrooms with Select Comfort beds, down comforters, and flat-screen TVs. Stay connected with complimentary wireless internet.
Experience central Nagoya at Nagoya Garden Palace, minutes away from major attractions. Book now for a memorable stay in Nagoya!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NGO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 147 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
S
Satoko
8
Pros:

良かった

2025-10-08 via Nuitee
M
Makoto
10
Pros:

周辺は夜の店も多くどうなのかなぁと思いましたが、最上階の部屋だった為か静かで快適に過ごせました。ドリップポッドとウォーターサーバーが部屋に備えられていたのは便利で良かったです。

2025-09-30 via Nuitee
K
koji
8
Pros:

None.

2025-09-30 via Nuitee
J
Junji
6
Pros:

隣の部屋の話し声が壁を通じて聞こえやすく感じました。神経質なお客さんだと気になるのではないかと思いました。

2025-09-28 via Nuitee
T
T
10
Pros:

快適だったので意見はありません

2025-09-27 via Nuitee
A
AKIHIRO
10
Pros:

ホテルのスタッフの対応が良いです。

2025-09-21 via Nuitee
L
Laura
10
Good quality for reasonable price
Pros:

Well kept room, very quiet despite being in a busy entertainment sector. Environmental concerns well addressed. Comfortable bed. good price for a hotel close to major shopping/cultural event center.

2025-09-20 via Nuitee
アイミ
8
Pros:

駅近というより繁華街の真ん中のホテルでした。コンビニも近く便利です。

2025-09-15 via Nuitee
あつこ
10
Pros:

お部屋も広くて気持ち良く過ごせました。
お茶パックは要らないのでコーヒーパックが置いて欲しかったです。

2025-09-14 via Nuitee
K
KEIKO partner
8
Pros:

定期入れを落としたのを直ぐに見つけて貰えなかったのが残念。紛失した事を2回も東京から連絡してるのに、見つかったら連絡します!と普通のホテルは、言うが聞かれなかったし、似たのが見つかったのに直ぐに連絡してくれず…。あんまり電話対応は、良くなかった。

2025-09-13 via Nuitee
K
KENJI
8
Pros:

名古屋へ出張の際はよく利用させていただきます。
市内の繁華街に近いのですが、一つ脇道に入った所にあるため静かです。
繁華街にも最寄りの駅にも徒歩で移動できるのでとても便利です。

2025-09-11 via Nuitee
和美 family
10
Pros:

部屋も清潔で、アメニティセットまで用意されていて、洗面所のライトが、明るく使いやすかった。
何処のホテルも言える事ですが、鏡の席で化粧しようと思っても、ダウンライト位の照明で、暗く化粧がしにくい。
鏡の部分だけでも、女優ライトがあれば良いのになあ~と思う。

2025-09-08 via Nuitee
S
Satoshi
10
とても良いです
Pros:

部屋の鍵がレトロでとても良いです。立地もよく、部屋もスタッフも良かったです。

2025-08-26 via Nuitee
K
KEIGO
10
Pros:

ありがとうございました!

2025-08-25 via Nuitee
Y
YOUNG CHEA
10
Pros:

방도 넓고 사카에 주변을 도보로 이용하기 편리 했어요~

2025-08-18 via Nuitee
ショウタ partner
6
Pros:

栄から近くホテル付近のお店が多くて助かります。

2025-08-17 via Nuitee
S
shohei
8
Pros:

なし

2025-08-12 via Nuitee
R
Ryo family_with_children
6
Pros:

エアコンが効きにくい。廊下の方が快適な室温に感じた。

2025-08-02 via Nuitee
K
Kayla partner
8
Pros:

Although I didn’t like the area too much. The staff were outstandingly helpful. Weird to have to give the key every time to go out but guess it adds charm.

2025-07-25 via Nuitee
M
motohiro
6
Pros:

設備で風呂の温調があまり効かなかった(温度設定幅が狭い

2025-07-20 via Nuitee