NH Coatzacoalcos

Hotels
•
NH Hotels
7.7 (217 reviews)
Avenida de las Palmas, 2 , Coatzacoalcos , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Tour desk
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Friendly service
Cons:
Unclean rooms
Poor maintenance
Inconsistent service

Categories

Cleanliness
6.8
Frequent mentions of unclean rooms, dirty towels, and overall poor cleanliness.
Service
7.8
Mixed feedback about staff attention with some positive aspects, but issues noted with responsiveness.
Location
8.8
Good location mentioned positively in multiple reviews.
Room Quality
6.8
Comments on old furniture and lack of maintenance were noted.
Amenities
7.3
Some amenities noted as lacking, such as towels and proper maintenance, affecting overall perception.
Value for Money
8.3
Value perceived positively, but with some exceptions on breakfast quality.
Food and Beverage
7.8
Food quality received mixed reviews, particularly for breakfast.
Overall Experience
8
Overall mixed feelings but some positive experiences balancing negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:36

Property Description

Convenient Location and Amenities
NH Coatzacoalcos is situated in a bustling shopping district, offering free parking and Wi-Fi, a hot tub, and a gym. Guests also have complimentary access to the adjacent Britannia sports club.

Stylish and Comfortable Rooms
Each air-conditioned room is elegantly furnished with wooden decor, featuring cable TV, a minibar, and a private bathroom for utmost comfort.

Culinary Delights and Event Spaces
The hotel's restaurant serves a delightful fusion menu of Veracruz cuisine with international flair, while spacious meeting rooms cater to business needs.

Book your stay at NH Coatzacoalcos now to experience a perfect blend of convenience, comfort, and culinary excellence.

Important information:

Photo identification and credit card are required upon check-in. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note, the restaurant opens for buffet breakfast and a la carte at 7:00. Room service is available from 7:00 – 23:00.
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 450 MXN per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 217 reviews
Cleanliness: 6.8
Service: 7.8
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8
P
Pablo Arselio • couple • mx
8
Cons:

Las cortinas fueron muy tenues, por la mañana se ilumina demasiado la habitación.

2026-03-09 • via Nuitee
E
edgar • solo_traveller • mx
3
2026-03-07 • via Nuitee
R
Rodriguez • family_with_children • mx
10
Pros:

Good value for price

2026-03-03 • via Nuitee
R
Ricardo Ernesto • solo_traveller • mx
10
excelente
Pros:

todo, la atención excelente

Cons:

no tengo comentarios, todo estuvo excelente

2026-02-24 • via Nuitee
O
Orlando • couple • mx
6
2026-02-12 • via Nuitee
J
José • couple • nl
2
1 nacht was genoeg
Pros:

Ontbijt oké.
Personeel doet wel zijn best, kregen andere kamer na klachten.

Cons:

Locatie slecht, run down seaside stad.
Sterk verouderd hotel, Gore lakens en handdoeken, met gaten en regels, 2 verschillende soorten lampen qua sterkte. Vloeren met kapot, versleten laminaat, verf spatten op grond, gaatjes in bureau etc.

2026-01-29 • via Nuitee
M
Mansur D. • family_with_children • mx
10
2026-01-29 • via Nuitee
J
José Eduardo • family_with_children • mx
9
Pros:

La ubicación, bastante buena y el amplio estacionamiento. El espacio de la habitación es muy amplio.

Cons:

No me gustó que no hayan respetado la reservación que se realizó con casi dos semanas de anticipación.

2026-01-20 • via Nuitee
R
Ricardo • family_with_children • mx
3
mucho por mejorar
Cons:

el tema de la limpieza, falta mucho por mejorar y el olor a humedad de las habitaciones...

2026-01-20 • via Nuitee
E
ENRIQUE DE JESUS • couple • mx
7
REGULAR
Pros:

REGULAR

Cons:

LA HABITACION ESTÁ MUY DESCUIDADA

2026-01-20 • via Nuitee
G
Gustavo • extended_group • mx
7
Regular
Pros:

Buena ubicación, te reciben con canapés e infusiones

Cons:

Las instalaciones necesitan mantenimiento. Las alfombras de los pasillos están sucias y huelen mal.

2026-01-19 • via Nuitee
J
Jesus • family_with_children • mx
10
exccelnte servicio
Pros:

todo exccelente

2026-01-19 • via Nuitee
A
AUDELIN JOSE • family_with_children • us
5
Ok.
Pros:

The rooms are ok, good size. Location ok

Cons:

The hotel didn’t offer any drinking water, nor was any in the room. Can you imagine no drinking water in a 90 + degrees 🥵. Come on.

2026-01-16 • via Nuitee
N
Nieto • couple • mx
8
Pros:

Cleaning
Quite

Cons:

No hot water

2026-01-15 • via Nuitee
E
Eduardo • extended_group • mx
9
Pros:

Exelente Servicio

2026-01-15 • via Nuitee
G
GUSTAVO • family_with_children • mx
6
pasadera
Pros:

El desayuno bien pero las instalaciones muy deterioradas la cama y blancos igual

Cons:

la limpieza y recepcion

2026-01-12 • via Nuitee
C
Cindy • family_with_children • mx
8
2026-01-07 • via Nuitee
R
ramos ramos • family_with_children • mx
9
2026-01-03 • via Nuitee
C
carlos • extended_group • mx
6
2026-01-03 • via Nuitee
M
Mansur D. • extended_group • mx
10
Pros:

Todo el hotel está bien

2026-01-01 • via Nuitee