Holiday Inn & Suites Houston West - Westway Park by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (350 reviews)
4606 Westway Park , Houston , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Staff rudeness
Room maintenance problems

Categories

Cleanliness
7.39
Some reviews mentioned rude staff and issues with mold, indicating a cleanliness concern.
Service
8.86
Positive comments regarding staff friendliness and customer service.
Location
8.9
Convenient location noted in multiple reviews.
Room Quality
7.35
Several reviews reported issues with rooms, such as mold and poor maintenance.
Amenities
7.88
Issues with pool temperature and a lack of free breakfast options were mentioned.
Value for Money
8.34
Overall value assessed reasonably but with some caveats about amenities.
Food and Beverage
6.89
Breakfast service was disappointing with cold food offerings.
Overall Experience
8.36
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:04

Property Description

Convenient Location
Located just 17.7 miles from Downtown Houston, Holiday Inn Houston West – Westway Park offers easy access to the city while providing a peaceful retreat for guests.

Luxurious Amenities
Guests can unwind in the indoor pool and hot tub, enjoy free Wi-Fi, and relax in rooms equipped with a 32-inch flat-screen TV, cable TV, and coffee facilities.

Business and Leisure Facilities
The hotel caters to both business and leisure travelers with a business center, gym, and the Sporting News Grill. Explore nearby attractions like Memorial City Mall and the Energy Corridor district.

Book your stay at Holiday Inn Houston West – Westway Park for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 350 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
R
Ralfi Rafael solo_traveller br
7
2026-07-18 via Nuitee
C
Clay solo_traveller us
8
Nice stay. Good cleaning staff
Pros:

Ok
I'm

Cons:

Lunch menu & bar prices. I paid $ $30 + tip for two small shots of vodka on the rocks.

2026-07-12 via Nuitee
T
Trisha couple us
8
Pros:

The evening staff was amazing when we arrived. Super friendly.

Cons:

The beds are harder than I like personally.

2026-07-12 via Nuitee
I
Ingalls family_with_children us
9
Nice and clean
2026-06-29 via Nuitee
M
Miguel couple us
10
2026-06-28 via Nuitee
M
Marshette solo_traveller us
2
Pros:

Staff

Cons:

This hotel looked like a motel. It was horrible

2026-06-28 via Nuitee
T
Tiffany couple us
7
There was pros and cons that need to be addressed but I would return
Pros:

Ms Stacy was very nice and informative at check in

Cons:

The bartender lacked customer service skills, she left the bar unattended, we asked for ice as we were sitting out by the pool and she told us you have an ice bucket in your room.

2026-06-22 via Nuitee
H
Hector family_with_children us
10
2026-06-20 via Nuitee
L
Lisa couple us
10
2026-06-18 via Nuitee
O
ODUNUGA couple us
7
2026-06-12 via Nuitee
M
Miguel solo_traveller us
10
Welcoming and loving
Pros:

Beautiful

2026-06-11 via Nuitee
J
Janae family_with_children us
7
2026-06-04 via Nuitee
J
Jose couple us
10
2026-06-02 via Nuitee
J
Jose couple us
10
2026-06-02 via Nuitee
S
Sean couple us
4
2026-06-02 via Nuitee
H
Harish solo_traveller us
8
2026-05-27 via Nuitee
K
Kimberly family_with_children us
1
Not a hotel we will use again and we travel that area often for baseball.
Pros:

It was close to our destination.

Cons:

No towels, no cleaning, dirty bedding with holes in it.

2026-05-27 via Nuitee
J
Juan solo_traveller us
7
Mediocre
Pros:

Limpio

Cons:

Muebles viejitos y desayuno malo

2026-05-14 via Nuitee
J
James solo_traveller us
7
Average
Pros:

Breakfast was ok. Had better, had worse.

Cons:

Someone could have been at the front desk when I arrived. Instead I had to wait 10 minutes to get checked in.

2026-05-07 via Nuitee
G
Glenn solo_traveller us
3
I would not stay there nor recommend it.
Pros:

Location

Cons:

There was a bar / restaurant that had almost nothing to eat . The ice machine on the floor was broken.

2026-05-06 via Nuitee