Hotel Villa Florida Puebla

Hotels
8.9 (869 reviews)
Boulevard Atlixcayotl 1100 , Puebla , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Spacious accommodations
Cons:
Poor breakfast options
Staff attitude issues

Categories

Cleanliness
8.99
Guests appreciated the cleanliness of the rooms and facilities.
Service
8.76
Some reviews mentioned poor staff attitude, which affected the service rating.
Location
9.3
The location received high praise for its proximity to shopping and amenities.
Room Quality
8.75
Rooms were generally spacious and well-maintained, but some found beds uncomfortable.
Amenities
8.78
Facilities were noted to be good, but the breakfast options could be improved.
Value for Money
9.14
Many found the pricing reasonable compared to the quality of the stay.
Food and Beverage
8.29
Breakfast options were limited, impacting the overall satisfaction.
Overall Experience
9.16
Overall, guests had a positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:16

Property Description

Luxurious Amenities - Hotel Villa Florida Puebla boasts a gym, hot tub, and indoor pool for ultimate relaxation and leisure during your stay.

Delicious Dining Options - Indulge in Mexican and international cuisine at the on-site restaurant, and don't miss the buffet breakfast. Enjoy the convenience of room service, a bar, and vending machines for snacks and drinks.

Convenient Services - With a 24-hour reception, free Wi-Fi, and free on-site parking, Hotel Villa Florida Puebla ensures a hassle-free experience for guests. Additionally, take advantage of the laundry, dry cleaning, and ironing service provided for your convenience.

Book your stay at Hotel Villa Florida Puebla now and experience a perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 869 reviews
Cleanliness: 8.99
Service: 8.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.14
Food and Beverage: 8.29
Overall Experience: 9.16
M
Margot Gabriela solo_traveller mx
9
Everything great but the restaurant!
Pros:

Location and cleanliness. Spacious room.

Cons:

Breakfast and the staff in the restaurant. The waitress did the barely necessary to assist. Only gave us the options, took the order and brought everything at once. The scrambled eggs were very dry.

2026-05-07 via Nuitee
A
Allan solo_traveller us
7
Regular
Pros:

Showers were not good. They were not working properly.
Breakfast was bad. I was hoping for a Mexican buffet style. I would have paid more as part of my reservation (not extra) for a buffet-style breakfast.

Cons:

Breakfast. I end up having breakfast somewhere else.

2026-05-06 via Nuitee
M
martinez gonzalez solo_traveller mx
10
Pros:

Es muy cómodo y esta super cerca de un centro comercial, facilita tener todo a la mano

Cons:

No me gusto tanto la atencion del personal en el restaurante, atienden con muy pocas ganas

2026-05-05 via Nuitee
J
Jose Luis solo_traveller mx
8
2026-05-03 via Nuitee
E
Erick M family_with_children mx
10
Bastante cómodo
Pros:

Ubicación

Cons:

Todo estuvo bien

2026-05-01 via Nuitee
S
Solis solo_traveller mx
8
La vista de la habitación espectacular
Pros:

El Jacusi

Cons:

Falta una mesa con sillas en la habitación. Se agradecería un Frigobar, que la cafetera no esté junto al baño qué por cierto olía a humedad... se nos fue al en la regadera... la caja fuerte no funcionaba

2026-04-30 via Nuitee
P
pablo ruiz solo_traveller mx
10
2026-04-28 via Nuitee
J
Jessica Ivonne solo_traveller mx
7
2026-04-25 via Nuitee
A
Alejandra family_with_children mx
9
Pros:

El desayuno, Muy rico y muy bien servido, el café delicioso 😋 precios accesibles

Cons:

El área de alberca, a mi gusto, le falta limpieza,mantenimiento y remodelación, la alfombra de pasto sintético, no es muy higiénico ...

2026-04-24 via Nuitee
S
SAUL solo_traveller mx
10
FUE UNA ESTANCIA PLACENTERA
Pros:

La ubicacion

Cons:

No hay algo que no me haya gustado

2026-04-23 via Nuitee
Y
Yareli couple mx
10
2026-04-21 via Nuitee
R
rodolfo solo_traveller mx
10
Pros:

Ubicación y limpieza

2026-04-19 via Nuitee
J
JULIAN couple mx
9
comfortable
Pros:

muy buena

Cons:

todo bien en general

2026-04-15 via Nuitee
P
PEDRO family_with_children mx
10
Fue placentero y confortable la estancia corta pero genial
Pros:

el desayuno estuvo muy bueno, y la atención de los empleados del restaurante fueron muy amables y serviciales. Excelente

Cons:

Todo bien, no tuve ningún inconveniente ni disgusto

2026-04-15 via Nuitee
A
Avilés solo_traveller mx
8
2026-04-14 via Nuitee
G
Germán family_with_children us
2
Avoid, checkin people has awful actitude.
Pros:

The people at restaurant is very gentle and service was great.

Cons:

Checkin people is awful, ruins the travelling experience.

2026-04-14 via Nuitee
G
González Ramírez family_with_children mx
9
Agradable
Pros:

La relación precio, servicio.

Cons:

El ruido en la habitación se oyen los autos y motos.

2026-04-13 via Nuitee
T
Terrazas family_with_children mx
9
Nice location, nice place
Pros:

The staff and the room space.

Cons:

The pool wasn't warm enough for my daughter to enjoy it and it had too much chloro or chemicals our skin itched

2026-04-05 via Nuitee
M
Miguel family_with_children mx
8
Pros:

La ubicación y la habitación muy cómoda

Cons:

La alberca tenía muchísimo cloro, el desayuno es súper básico y sencillo

2026-04-03 via Nuitee
A
Alfredo solo_traveller mx
9
excelente
Pros:

la ubicación

2026-03-23 via Nuitee